Miller's Health & Rehab by Miller's Merry Manor

In the surveyor’s words

From the most serious findings on record at Miller's Health & Rehab by Miller's Merry Manor, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF842May 22, 2024

  Based on observation, record review, and interview, the facility failed to ensure clinical records were complete and accurately documented related to a resident's temperature on the Infection Control Assessment for 1 of 1 residents reviewed for urinary tract and respiratory infections, completed meal consumption and monitoring intake of nutritional supplements for 1 of 1 residents reviewed for nutrition, discontinuing pressure injury treatments for 1 of 2 residents reviewed for pressure ulcers, and the documentation of oxygen when not in use for 1 of 3 residents reviewed for oxygen therapy. (Residents 25, 40, 48 and 11) Findings include: 1. The record for Resident 25 was reviewed on 5/20/24 at 2:02 p.m. […]

• No harm, potential for more than minimal, patternF880Apr 8, 2022

  Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to masks not worn correctly, not wearing the correct personal protective equipment in isolation rooms, not monitoring COVID-19 signs and symptoms, hand hygiene not completed before and after glove use, and wearing gloves in the hallway for random observations for infection control, 1 of 1 residents reviewed for COVID-19 and 1 of 1 treatment observations. (Residents F, E, D, and C) Findings include: 1. During a random observation on 4/5/22 at 9:35 a.m., a family member was observed entering and exiting Resident F's room. […]

• No harm, potential for more than minimal, isolatedF554Jul 25, 2025

  Based on observation, record review, and interview, the facility failed to ensure a resident was assessed to self-administer medications and had physician's orders for the medications for 2 of 2 residents reviewed for self-administration of medication. (Residents 23 and F)1. During random observations on 7/21/25 at 11:00 a.m. and 3:24 p.m., on 7/22/25 at 10:18 a.m. and 3:33 p.m., on 7/23/25 at 9:37 a.m. and 2:38 p.m., and on 7/24/25 at 11:13 a.m., Resident 23 was observed sitting in a recliner chair. At those times, there was a tube of Neosporin cream on the over bed table. During an interview on 7/21/25 at 11:00 a.m., the resident indicated he used the cream for his dry skin on his arms. […]

• No harm, potential for more than minimal, isolatedF583Jul 25, 2025

  Based on observation, record review, and interview, the facility failed to ensure personal privacy was maintained related to the computer screen being left open with resident information visible on 1 of 2 units throughout the facility. (The 100 unit)Finding includes:During a random observation on 7/21/25 at 10:22 a.m., the computer screen on the front 100 unit medication cart was left open and resident information was visible. At 10:33 a.m., the computer screen was still open. RN 1 returned to the cart and walked away from the cart at 10:35 a.m. The RN did not close the computer prior to walking away. At 10:41 a.m., the RN returned to the medication cart. […]

• No harm, potential for more than minimal, isolatedF684Jul 25, 2025

  Based on record review and interview, the facility failed to ensure a stat (immediate) chest X-ray was reported timely, eye drops were administered as ordered by the physician, a skin tear was treated and monitored, and a resident was treated for constipation for 1 of 1 resident reviewed for hospitalization and 1 of 1 resident reviewed for constipation. (Residents B and G)Findings include: 1. The closed record for Resident B was reviewed on 7/22/25 at 1:30 p.m. Diagnoses included but were not limited to, anemia, kidney failure, heart failure, high blood pressure, falls, glaucoma, and heart disease. The admission Minimum Data Set (MDS) assessment, dated 3/14/25, indicated the resident was moderately impaired for daily decision making. […]