Miller's at Oak Pointe

In the surveyor’s words

From the most serious findings on record at Miller's at Oak Pointe, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 22, 2025

  Based on observation, interview, and record review, the facility failed to ensure food and kitchen was maintained to prevent food borne illnesses. 48 of 48 residents residing in the facility ate food prepared in the facility kitchen.Findings include:During a kitchen observation on 12/16/2025 9:16 AM, a bag of diced celery in the walk in freezer did not have an opened label or date. A bag of sweet potatoes in the freezer did not have an opened label or date. 3 loose hashbrown wedges were observed lying on the bottom of a cardboard box not enclosed in a plastic bag or any other packaging. In the walk-in refrigerator, 2 covered containers holding a whitish, lumpy substance did not have labels or dates. 4 lidded opaque containers did not have a labels or dates. […]

• No harm, potential for more than minimal, widespreadF867Dec 22, 2025

  Based on interview and record review, the facility failed to ensure quality assurance policies were followed to prevent recurrent deficiencies. 48 of 48 residents lived in the facility.Findings include:The facility annual survey, completed on 11/14/24 identified noncompliance regarding kitchen sanitation. The facility indicated the noncompliance would be corrected by 12/4/24. Please refer to F 812 for additional information related to current kitchen sanitation findings.On 12/16/25 at 11:15 AM, a Quality Assurance Performance Improvement (QAPI) committee list was provided by the facility Administrator. […]

• No harm, potential for more than minimal, widespreadF812Nov 14, 2024

  Based on observation, interview, and record review, the facility failed to ensure left overs were labeled, equipment was cleaned, gloving, and hand hygiene was observed during tray pass. 52 of 52 residents ate food prepared in the kitchen and were served ice from the ice machine. Findings include: 1. During a tour of the kitchen, on 11/12/24 at 09:23 AM, Dietary Manager (DM) 3 indicated the left over chicken patties should be kept 3-7 days. The date on the bag was unreadable. In an interview, on 11/12/24 at 09:23 AM, DM 3 indicated the date on the patties in the gallon zip lock was unreadable. She indicated staff should ensure dates are readable on leftover items. A policy, titled Food Protection and Storage, dated 10/06/2015 indicated X. […]

• No harm, potential for more than minimal, widespreadF812Jan 17, 2023

  Based on observation, interview, and record review the facility failed to ensure cleanliness of the kitchen, sanitary storage of cookware, sanitary storage of outside food and other opened food items. 39 residents resided in the facility. During a tour of the kitchen with the Dietary Manager (DM) on 1/11/23 at 9:46 am, an open gallon of milk approximately 1/4 full was observed. The open gallon of milk was not labeled with an open date. Another open gallon of milk approximately 3/4 full was observed with an open date of 1/11/23. The DM indicated all items should be labeled with an open date. The DM indicated all residents residing in the facility ate food prepared in the kitchen. An unopened dented soup can dated 12/7/22 was observed on a shelf. […]

• No harm, potential for more than minimal, patternF761Nov 14, 2024

  Based on observation, interview, and record review the facility failed to ensure medications and treatment supplies were secured, insulin was dated upon opening and discarded upon expiration for 4 of 11 reviewed (Resident 15, Resident 27, Resident 45, and Resident 1). Findings include: 1) During an observation on [DATE] at 9:20 AM, Resident 15 was seated in a recliner in her room with a cup containing 11 round pills of various colors in her hand, and an additional cup with a large oblong pill was observed on her bedside table within her reach. No staff member was in the room or in the hall in the line of vision of Resident 15. Resident 15 indicated she took some of her pills and was going to let the rest of them sit for a little while before she took them. […]