Deficiency Index

Masternick Memorial Health Care Center

New Middletown, Ohio · CCN 366375

14 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
25
Surveys
14
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file9/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
99
Ownership
For profit - Corporation
Chain
WINDSOR HOUSE, INC.
County
Mahoning
Medicare-certified since
2009

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=7, floor 20).

Last survey on record

May 29, 2026

164 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.873.47
Registered-nurse hours per resident day0.65—
Annual nurse turnover30.2%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD685.7%E114.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 25 citations on record.

In the surveyor’s words

From the most serious findings on record at Masternick Memorial Health Care Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF583May 29, 2026

    THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record reviews and staff interviews, the facility failed to ensure confidentiality of residents' protected health information. This affected 12 of 12 residents (#30, #57, #90, #91, #92, #93, #94, #95, #96, #97, #98 and #99) reviewed for confidentiality of records. The census was 84. Findings include:Review of an email dated 04/30/26 and timed at 4:41 P.M. to Administrator from Resident #20's son revealed he was notifying the facility of the breach of protected health information. He stated the facility sent a total of 786 pages on 04/29/26 at 3:34 P.M. that included information on 12 other residents. He did not disclose the names in this email. […]

  • No harm, potential for more than minimal, isolatedF573Apr 30, 2026

    Based on review of facility policies, review of facility invoices, review of the Ohio Revised Code, and interviews, the facility failed to charge a reasonable price for request of medical records for Resident #3's representative. This affected one resident (#3) of three residents who requested records. The facility census was 86.Findings include:Review of the medical record for Resident #3 revealed he was admitted to the facility on [DATE]. Diagnoses included acute and chronic respiratory failure with hypoxia, anemia, and malignant neoplasm of the left lung with metastasis to the brain. […]

  • No harm, potential for more than minimal, isolatedF686Mar 12, 2026

    Based on observation, record review, and interview, the facility failed to ensure a pressure ulcer for Resident #35 received appropriate assessments and monitoring. This affected one resident (Resident #35) of one residents reviewed for pressure ulcers. The total census was 87.Findings includeRecord review of Resident #35 revealed he was admitted to the facility on [DATE] and had diagnoses including sepsis, dementia, Parkinson's disease, and a stage 4 (full thickness) pressure ulcer dated 02/09/26. He had an order from 01/22/26 to 02/02/26 for an alginate and gauze dressing to a lower spinal pressure ulcer daily, and a current order dated 02/10/26 for the lower spine pressure ulcer to be treated with Santyl and a foam dressing. […]

  • No harm, potential for more than minimal, isolatedF880Mar 12, 2026

    Based on observation, interview, record review and review of the facility policy, the facility failed to ensure catheters were maintained in clean and sanitary manner. This affected one resident (#10) of two residents reviewed for catheters. Facility census was 87.Findings include:Review of Resident #10's medical record revealed an admission date of 06/21/22 and diagnoses including dementia without behavioral disturbance, mood disturbance and anxiety, malignant neoplasm of sigmoid colon, low back pain, anorexia, insomnia, depression, obesity, and hemiplegia and hemiparesis following cerebral infarction. […]

  • No harm, potential for more than minimal, isolatedF689Feb 9, 2026

    THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review, interview, facility investigation review and facility policy review, the facility failed to ensure Resident #52 did not leave the facility without staff knowledge. This affected one (Resident #52) of three residents reviewed for elopement. The facility identified nine (Residents #6, #42, #52, #56, #64, #69, #70, #72 and #73) at risk for elopement. The facility census was 82.Findings include:Review of the medical record for Resident #52 revealed an admission date of 10/01/25. […]

Read 20 findings in full →The most serious and the most recent: 20 of 25 on record.

Every survey on record

FindingsAt actual harm or above

  • May 29, 2026Complaint1 finding
  • Apr 30, 2026Complaint1 finding
  • Mar 12, 2026Standard2 findings
  • Feb 9, 2026Complaint1 finding
  • Mar 6, 2025Standard and complaint2 findings
  • Jul 12, 2018Standard1 finding
  • Jan 24, 2018Complaint1 finding
  • May 18, 2017Standard2 findings
Show the 6 earlier surveys
  • Mar 10, 2016Standard4 findings
  • Dec 11, 2014Standard1 finding
  • Mar 31, 2014Complaint1 finding
  • Jun 7, 2012—6 findings
  • Jul 7, 2011—1 finding
  • May 6, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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