Maple Ridge Health Services
Milwaukee, Wisconsin · CCN 525359
31 surveys since 2010, 12 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 129
- Surveys
- 31
- Harm or worse
- 12
- Immediate jeopardy
- 5
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 80
- Ownership
- For profit - Corporation
- Chain
- NORTH SHORE HEALTHCARE
- County
- Milwaukee
- Medicare-certified since
- 1984
CMS ratings
- Overall
- 2
- Health inspection
- 3
- Staffing
- 2
- Quality measures
- 1
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 51 for-profit facilities of 66–99 beds in Wisconsin.
Last survey on record
Jul 16, 2026
116 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.58 | 3.71 |
| Registered-nurse hours per resident day | 0.36 | — |
| Annual nurse turnover | 40.8% | 44.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $14,433 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J25.6% | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2877.8% | E38.3% | F38.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6844×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6863×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5572×
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Maple Ridge Health Services, in the surveyor’s own words.
- Immediate jeopardy, patternF880Jun 18, 2021
Based on observation, interview and record review, the facility did not ensure manufacturer instructions for cleaning and disinfecting glucometers were being followed potentially spreading infection for 4 (R9, R39, R24, and R8) of 4 residents that were sharing a glucometer. On 6/9/2021, Licensed Practical Nurse (LPN)-F was observed to obtain R24's blood sugar. LPN-F went to another medication cart and retrieved antiseptic wipes that were individually packaged and were intended to be used to clean a cut or a wound. LPN-F wiped off the glucometer and wrapped the glucometer in the antiseptic wipe. Surveyor noted germicidal and bleach wipes were available in the bottom drawer of the medication cart. Surveyor asked LPN-F if bleach wipes were used to clean the glucometers. […]
- Immediate jeopardy, isolatedF684Oct 17, 2024
Based on interview and record review, the facility did not ensure residents received treatment and care consistent with N6 Wisconsin Nurse Practice Act for 2 (R3 & R1) of 4 residents reviewed. R3 was admitted to the facility on [DATE]. During the night of [DATE], R3 experienced a change of condition including having shortness of breath, increased pulse and respirations, and oxygen (O2) saturations of 65% (as obtained by Licensed Practical Nurse (LPN)-N. LPN-N sought out Registered Nurse (RN)-L for a second opinion. LPN-N and RN-L had a miscommunication as RN-L believed R3's O2 sats were 85%. RN-L listened to R3's lung sounds but did not complete a comprehensive assessment of R3's change of condition. […]
- Immediate jeopardy, isolatedF686Oct 3, 2022
Based on interview and record review, the facility did not ensure Residents (R) without a Pressure Injury (PI) do not develop pressure injuries, and receive appropriate care, treatment, & preventative measures to promote healing for 2 (R18 & R13) of 8 Residents reviewed for pressure injuries. *An unavoidable skin integrity care plan was developed for R18 on 09/02/20, which was R18's admitted . On 07/13/21, R18 was identified with a Stage 3 coccyx pressure injury. On 07/15/21, the facility developed a pressure ulcer actual or at risk care plan. R18's coccyx pressure injury healed on 07/20/21. […]
- Actual harm, patternF686Jun 18, 2021
Based on observation, record review, and interview, the facility did not thoroughly assess, document, and provide services consistent with professional standards of practice to prevent development or worsening of pressure injuries for 7 (R43, R35, R211, R212, R161, R45, and R58) of 8 residents reviewed for pressure injuries. *R43 had pressure injuries to the coccyx and left heel that developed and healed multiple times. When the wounds were present, comprehensive assessments were not completed timely. R43's coccyx pressure injury initially assessed on 3/30/2021 was determined to be moisture associated skin damage and was changed to a Stage 3 pressure injury on 4/6/2021. […]
- Actual harm, isolatedF689Aug 26, 2026
Based on observation, interview, and record review, the facility did not ensure 3 (R20, R67, R37) of 6 residents reviewed for accidents had adequate supervision to prevent accidents. *R20 fell out of the wheelchair while staff was pushing the wheelchair and sustained multiple right knee fractures. *R67 was assessed to require two staff to assist with bed mobility tasks and sustained a fall out of bed when being assisted by one staff member. *R37 is a smoker and did not have evidence of smoking assessments. Findings include: The facility policy titled Fall Prevention and Management Guidelines with revised date 7/18/24 documents: . […]
Read 30 findings in full →The most serious and the most recent: 30 of 129 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 26, 2026Complaint1 finding · 1 harm
- Jul 16, 2026Complaint5 findings
- Jul 1, 2025Complaint1 finding
- Apr 30, 2025Standard2 findings
- Oct 17, 2024Complaint3 findings · 1 harm
- May 7, 2024Complaint3 findings
- Jan 25, 2024Standard5 findings
- Dec 21, 2023Complaint1 finding
Show the 23 earlier surveys
- Aug 28, 2023Infection control2 findings
- Jun 28, 2023Complaint5 findings
- Oct 3, 2022Standard and complaint14 findings · 1 harm
- Dec 21, 2021Complaint1 finding
- Jun 18, 2021Standard9 findings · 3 harm
- Apr 21, 2021Complaint3 findings
- Aug 10, 2020Complaint7 findings · 3 harm
- Jun 16, 2020Complaint1 finding
- Feb 4, 2020Complaint7 findings · 1 harm
- Dec 12, 2019Complaint1 finding
- Apr 4, 2019Standard7 findings
- Sep 27, 2018Complaint1 finding
- Jun 26, 2018Complaint1 finding
- Feb 7, 2018Standard14 findings
- Aug 7, 2017Complaint1 finding
- Apr 25, 2017Complaint2 findings
- Nov 21, 2016Standard7 findings · 1 harm
- Sep 17, 2015Standard11 findings
- Nov 11, 2014Complaint3 findings
- Jun 9, 2014Standard and complaint2 findings
- Apr 30, 2013—6 findings
- Nov 26, 2012—1 finding
- Nov 2, 2010—2 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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