Manresa Healthcare Center

In the surveyor’s words

From the most serious findings on record at Manresa Healthcare Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF802Nov 18, 2025

  Based on observation, interview, and record review, the facility failed to ensure kitchen personnel were properly trained on checking the dishwasher sanitizer, when the manufacturer's instruction of the test strip was not followed. This failure had the potential to spread food-borne illness to everyone who consumed food from the kitchen. Findings: During an observation with subsequent interview, in the kitchen, with the dietary aide (DA), on 9/24/2025 at 9:43 a.m., the DA demonstrated how he checks the chlorine sanitizer for the dishwasher. […]

• No harm, potential for more than minimal, widespreadF812Nov 18, 2025

  Based on observation, interview, and record review, the facility failed to ensure stacked, clean food service equipment was air dried prior to stacking them. This failure had the potential of any one consuming food prepared in the kitchen contracting a food-borne illness. Findings: During the initial tour of the kitchen, with the registered dietician (RD) and certified dietary manager (CDM), on 9/22/2025 at 9:45 a.m., there were observed to be over 10 steam pans, 3 cookie sheets, and 3 muffin tins, in the dry storage area, stacked wet on shelves. At that time, both the RD and CDM had acknowledged they were stacked wet. Both also stated the facility had ordered new drying racks, and they were still waiting on them. […]

• No harm, potential for more than minimal, widespreadF800Apr 12, 2024

  Based on observations, interviews, and document reviews the facility failed to ensure overall systems in food and nutrition services were maintained according to standards of practice and facility policy when: 1) The Food and Nutrition Services Department staff were unable to correctly demonstrate kitchen tasks in food safety, service, and sanitation tasks, 2) The ice machine was not cleaned according to manufacturer's guidelines, and a 3-compartment sink system for cleaning, rinsing, and sanitizing was not established for operation. 3) Facility approved menus and recipes were not followed for residents with therapeutic diets. 4) The Certified Dietary Manager (CDM) did not have the required state of California education requirements on regulations for dietetic services. […]

• No harm, potential for more than minimal, widespreadF802Apr 12, 2024

  Based on observation, interview and record review, the facility did not ensure staff performed their job functions competently according to standards of practice when: 1) Two kitchen aides did not know how to properly test the level of dishwasher sanitizer. 2) One kitchen aide dumped trash can debris into the wash/rinse compartment of the 2-compartment sink with dirty dishes in them. 3) One cook did not know how to properly calibrate thermometers meant to test food temperatures. 4) One cook did not properly verbalize the cooldown process. 5) One prep cook/diet aide did not know how to properly prepare cold foods such as tuna salad or chicken salad. […]

• No harm, potential for more than minimal, widespreadF812Apr 12, 2024

  Based on observation, interview and record review, the facility did not ensure food safety practices were followed according to facility policy and standards of practice when: 1) A dirty cooking utensil was stored with clean utensils. 2) The ice machine reservoir tray had black colored debris in the tray and was not sanitized correctly. 3) Food in the walk-in refrigerator was not labeled with an opened-on date and use-by date. 4) The kitchen did not have a 3-compartment sink system for manually washing, rinsing, and sanitizing dishes. […]