Los Arcos Del Norte Care Center

In the surveyor’s words

From the most serious findings on record at Los Arcos Del Norte Care Center, in the surveyor’s own words.

• Actual harm, isolatedF686Oct 14, 2023

  Based on record review, interview and observation, the facility failed to ensure residents with pressure ulcers receive necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 2 of 4 residents reviewed for pressure ulcers. - The facility failed to perform wound care according to physician orders for Resident #1 on 09/02/23 and 09/03/23 that lead to worsening of the wounds. Resident #1's stage IV pressure sore on his left hip increased in size and depth and left heel unstageable (full-thickness pressure injuries in which the base is obscured by slough and/or eschar) pressure sore increased in size. […]

• Actual harm, isolatedF697Nov 15, 2021

  Based on Observation, interview and record review the facility failed to ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 (Resident #2) of 7 reviewed for pain management residents by 3 of 4 staff members (LVN C, LVN B, and LVN F). A. LVN C did not reassess Resident # 2 on 9/26/21 on the evening shift when resident continued to have unrelieved pain to the left leg that worsen with minimal movement. B. LVN B did not assess or medicate Resident #2 for pain on 9/26/21 when resident continued to have unrelieved pain to the left leg throughout the day shift that worsen with minimal movement. C. […]

• No harm, potential for more than minimal, widespreadF940May 21, 2026

  Based on record review and interview the facility failed to maintain an effective training program for all new and existing staff providing services for 2 of 8 employees (ADON and LVN L) reviewed for training completion.-The facility failed to ensure the ADON received annual training for 1 training related to restraints reviewed on 05/21/2026.-The facility failed to ensure LVN L received annual training for 1 training related to restraints reviewed on 05/21/2026.-The facility failed to ensure that all staff employed by the facility received any training for usage of companion portable oxygen tanks.This failure could placed all residents at risk who are receiving oxygen as well as residents at risk of receiving services or care from staff who was not adequately trained.In an interview on… […]

• No harm, potential for more than minimal, patternF677May 21, 2026

  Based on observations, interviews, and record review, the facility failed to provide the necessary services for residents who were unable to carry out activities of daily living to maintain good grooming and personal hygiene for 3 of 24 residents (Resident #11, Resident #71 and Resident #84) reviewed for ADL care. The facility failed to ensure Resident #11's nails wered trimmed, filed, and clean on 05/19/2026. The facility failed to ensure Resident #71's nails were trimmed, cleaned, and filed on 05/20/2026. The facility failed to ensure Resident #84's facial hair was shaved on 05/20/2026. […]

• No harm, potential for more than minimal, patternF755May 21, 2026

  Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident with 1 of 2 medication carts reviewed for timely identification and removal (from current medication supply) of medications for disposition.The facility failed to ensure the Hall 100 Nurse Medication Cart was free of expired eye drops.This failure could place residents at risk for not receiving the intended therapeutic response of prescribed medications and drug diversion of controlled substances.Findings included: During an observation on 05/20/2026 at 9:15 AM of the Hall 100 Nurse Medication Cart with LVN E present revealed the… […]