Lindside Healthcare Center

In the surveyor’s words

From the most serious findings on record at Lindside Healthcare Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF921Oct 4, 2023

  Based on staff interview, observation, and facility documents the facility failed to ensure the facility cleaning solution used to disinfect was used in accordance with manufacture directions. This failed practice had the potential to affect more than a limited number of residents. Facility census 60. Findings included: a) Using the facility disinfectant On 10/04/23 at 10:34 AM, Housekeeping Director (HD) #77 was asked about the cleaning agents used to clean resident rooms. On 10/04/23 at 11:08 AM, HD #77 provided a facility document titled Product Specification Document. The Direction for use of this product is as follows: Apply solution with a cloth, sponge, mop, or spray. […]

• No harm, potential for more than minimal, patternF628Feb 10, 2026

  Based on document review and staff interview, the facility failed to provide written documentation upon discharge on the right to appeal and provide contact information to the Ombudsman and local State Agency. This was true for 3 of 3 residents reviewed (Residents #61, #62, and #63). Facility census 58. Review of the discharge documentation on 02/10/26 during the hours of 10:15 a.m. through 11:15 a.m. for Residents #61, #62, and #63 revealed no readily available documentation that included any written information on the resident's right to appeal discharge with contact information to the local Ombudsman or State Agency. An interview on 02/10/26 at 11:40 a.m. with the facility's Director of Nursing (DON) verified these findings. […]

• No harm, potential for more than minimal, patternF607Aug 21, 2024

  Based on record review and staff interview the facility failed to implement the facility Policy and Procedure entitled, [NAME] Virginia Abuse, Neglect and Misappropriation by failing to thoroughly investigate incidents of abuse between residents. The facility failed to obtain statements from staff who were working at the time of the incident. Furthermore, the facility failed to assess and interview like residents of the facility. This failed practice was true for three (three) of 5 (five) residents reviewed for abuse. Resident identifiers: #30, #54, and #1. Facility census: 54. Findings included: a) Resident #30 On 08/21/24 at approximately 10:00 AM, a review of the Facility Reported Incident (FRI) dated 07/26/24 was conducted revealing that on the morning of 07/26/24 at 10:30 AM. […]

• No harm, potential for more than minimal, patternF610Aug 21, 2024

  Based on record review and staff interview the facility failed to thoroughly investigate thoroughly investigate 2 (two) instances of resident-to-resident sexual abuse and one instance of resident-to-resident physical abuse by failing to obtain statements from staff who were working at the time of the incidents, furthermore the facility failed to assess and interview like residents of the facility. This failed practice was true for 3 (three) of 5 (five) residents reviewed for abuse. Resident identifiers: #30, #54, #1 and #39. Facility Census: 54. […]

• No harm, potential for more than minimal, patternF623Aug 21, 2024

  Based on medical record review and staff interview, the facility failed to provide evidence a resident/resident's representative was provided a written Notice of Transfer for an acute hospital transfer. The facility also failed to provide evidence that a copy of the Notice of Transfer was sent to the Ombudsman. This was true for three (3) out of four (4) hospital transfers reviewed during the long-term care process. This had the potential to affect all residents being transferred or discharged . Resident identifiers: #20, #38, and #29. Facility census: 54. Findings included: a) Resident #29 Medical Record review on 08/21/24 revealed resident #29 was discharged to the hospital on 08/13/24. […]