Deficiency Index

Landmark of Plano Rehabilitation and Nursing Cente

Plano, Texas · CCN 455861

34 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
82
Surveys
34
Harm or worse
4
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file20/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
160
Ownership
For profit - Limited Liability company
Chain
CREATIVE SOLUTIONS IN HEALTHCARE
County
Collin
Medicare-certified since
1990

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 209 for-profit facilities with 128 or more beds in Texas.

Last survey on record

Jan 20, 2026

293 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.423.26
Registered-nurse hours per resident day0.46—
Annual nurse turnover88.5%55.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$9,240 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.4%H—I—
No harm, potential for more than minimalD2866.7%E1331.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 42 of the 82 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6775×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6933×

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

  • F5582×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at Landmark of Plano Rehabilitation and Nursing Cente, in the surveyor’s own words.

  • Immediate jeopardy, patternF580Jun 23, 2023

    Based on interview and record review, the facility failed to consult the resident's physician, when the resident had an injury and had the potential for requiring physical intervention and when there was a significant change in the resident's physical, mental or psychosocial status for one (Resident #1) of six residents reviewed for resident rights. The facility failed to notify the physician when Resident #1 complained of right leg pain on 05/22/23. There were multiple opportunities for the staff to notify the physician when it was noted by the facility staff and responsible party that Resident #1's leg was swollen and she was in pain. The physician indicated he should have been notified on 5/18/23, 5/22/23, and 5/28/23. […]

  • Immediate jeopardy, patternF684Jun 23, 2023

    Based on interview, and record review the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for one (Resident #1) of six residents reviewed for quality of care. The facility failed to assess Resident #1's left knee for pain and swelling on 05/22/23 and 05/28/23. There were multiple opportunities for the staff to assess the resident and provide follow-up care when it was noted by the facility staff and responsible party that Resident #1's leg was swollen, and she was in pain. […]

  • Actual harm, isolatedF600Mar 18, 2025

    Based on interviews and record review, the facility failed to ensure residents were free from abuse, neglect, misappropriation of resident property, and exploitation for one (Resident #1) of three residents reviewed for abuse. The facility failed to ensure CNA A did not abuse Resident #1 on 03/14/25 by taking a private photo of her. This was determined to be past non-compliance. The noncompliance was identified as PNC. The noncompliance began on 03/14/25 and ended on 03/16/25. The facility had corrected the noncompliance before the survey began. This failure placed residents at risk of being abused by having their photo taken. Findings included: Review of Resident #1's Quarterly MDS Assessment, dated 01/05/25, reflected the resident had a BIMS score of 15 and was cognitively intact. […]

  • No harm, potential for more than minimal, patternF677Nov 24, 2025

    Based on observation, interview and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 (Residents #1 and #2) of 5 residents reviewed for ADL care. The facility failed to provide Residents #1 and #2 with showers based on their weekly shower/bathing schedule. This failure could place residents at risk of not receiving the care they require to maintain their highest practical well-being, and could result in low self-esteem, anxiety, embarrassment, and a decline in their quality of life.Findings included: Record review of Resident #1's MDS assessment, dated 08/26/25, reflected he was a [AGE] year-old male initially admitted to the… […]

  • No harm, potential for more than minimal, patternF578Nov 13, 2025

    Based on interview, observation and record review, the facility failed to ensure residents had the right to formulate an advanced directive for 3 (Resident #1, Resident #2 and Resident #3) of 8 residents reviewed for Advanced Directives.The facility failed to ensure that Resident #1, Resident #2 and Resident #3's OOH-DNR (Out of Hospital-Do Not Resuscitate) were completed correctly with both signatures of the resident/family and that it was signed by a physician making the forms invalid.This failure could affect all residents who have implemented an Advanced Directive and established their choice not to be resuscitated at the risk of receiving CPR (Cardiopulmonary Resuscitation) against their wishes.Findings included:Record review of Resident #1's face sheet dated [DATE] revealed he was… […]

Read 24 findings in full →The most serious and the most recent: 24 of 82 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 20, 2026Complaint1 finding
  • Nov 26, 2025Complaint1 finding
  • Nov 24, 2025Complaint1 finding
  • Nov 13, 2025Complaint1 finding
  • Aug 26, 2025Standard11 findings
  • Jul 18, 2025Complaint2 findings
  • Jun 19, 2025Complaint3 findings
  • May 28, 2025Complaint3 findings
Show the 26 earlier surveys
  • May 14, 2025Complaint1 finding
  • Mar 18, 2025Complaint2 findings · 1 harm
  • Feb 4, 2025Complaint2 findings
  • Aug 27, 2024Complaint6 findings
  • Jul 11, 2024Standard2 findings
  • Jun 23, 2023Complaint2 findings · 2 harm
  • May 17, 2023Standard6 findings
  • Feb 24, 2023Infection control1 finding
  • Nov 30, 2022Complaint3 findings
  • Oct 17, 2022Complaint2 findings
  • Apr 14, 2022Standard and complaint7 findings
  • Dec 20, 2021Complaint2 findings
  • Sep 15, 2021Complaint3 findings
  • Feb 25, 2021Infection control1 finding
  • Feb 19, 2020Complaint1 finding
  • Jul 19, 2019Standard2 findings
  • Jul 13, 2018Standard1 finding
  • Jun 23, 2016Standard and complaint3 findings
  • Jul 23, 2015Standard2 findings
  • Aug 8, 2013—1 finding
  • Aug 31, 2012—1 finding
  • Aug 16, 2012—3 findings
  • Feb 24, 2012—1 finding
  • Nov 21, 2011—1 finding · 1 harm
  • Aug 26, 2011—2 findings
  • May 13, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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