Karen Acres Care Center
Urbandale, Iowa · CCN 165460
25 surveys since 2010, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 65
- Surveys
- 25
- Harm or worse
- 4
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 35
- Ownership
- For profit - Corporation
- Chain
- Independent
- County
- Polk
- Medicare-certified since
- 2002
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=18, floor 20).
Last survey on record
Jun 22, 2026
140 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.27 | 3.63 |
| Registered-nurse hours per resident day | 0.73 | — |
| Annual nurse turnover | 37.5% | 44.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D763.6% | E436.4% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5502×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8802×
Provide and implement an infection prevention and control program.
- F5841×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Karen Acres Care Center, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF584Jul 7, 2024
Based on observations, staff interviews and facility policy review, the facility failed to maintain uncluttered hallways to promote a safe and homelike environment for one of three hallways. The facility also used a shower room for equipment storage. The facility reported a resident census of twenty eight. Findings include: On 7/5/24 at 9:50 am, the 300 Hallway was noted to be very cluttered. One full side of the hallway had multiple wheelchairs, full body and standing mechanical lifts and a dining chair. On the opposite side of the hall, one room had an isolation cart outside of the doorway. The doorway to room [ROOM NUMBER], room of Resident #22, was noted to be partially obstructed by the wheels of a wheelchair. […]
- No harm, potential for more than minimal, patternF803Jul 7, 2024
Based on observations, menu review, and staff interview, the facility failed to serve the appropriate menu for two of two meals observed. The facility also failed to follow a standard pureed process for two of two pureed food prep observations. Findings include: The facility's menu for lunch on 7/6/24 identified the following items to be served to diets. #6 Scoop (sc) Tator tot casserole 8 ounces (oz) Serving Toss salad/dressing 4 oz Serving chilled fruit 1 each bread/[NAME] 1 Square (SQ) Smores Brownies 8 oz Milk Continuous observation of lunch preparation and service began on 7/6/24 at 10:50 AM. Staff E, Cook, placed two 4 oz servings of tator tot casserole into the blender. She blended the casserole. […]
- No harm, potential for more than minimal, patternF812Jul 7, 2024
Based on observations, staff interviews, and facility policy review, the facility failed to maintain sanitary practices by improperly storing resident food. The facility reported a census of 27 residents. Findings include: On 7/05/24 at 7:30 AM, a kitchen observation identified the following findings: A True refrigerator contained: 1) An undated, previously opened jar of mayonnaise. 2) An unlabeled bowl of meat and vegetables. 3) An unlabeled, undated tub of a chopped orange item. 4) An unlabeled, undated, and partially uncovered bowl of chopped cantaloupe. 5) An unlabeled, undated tub of a shredded orange item. A True freezer contained: 1) An unlabeled, undated bag of meat. 2) An unlabeled, undated block of meat wrapped in Saran wrap. […]
- No harm, potential for more than minimal, patternF812Oct 12, 2023
Based on observation, staff interview, and facility policy review the facility failed to store food in accordance with professional standards by not labeling foods that were open with open dates and did not practice appropriate hand hygiene by touching food and contaminated objects without hand hygiene and not changing gloves. The facility reported a census of 29 residents. Findings include: On [DATE] from 11:30 AM through 12:15 PM a continuous observation during the initial kitchen tour revealed: a. Dry storage had three 1 pound bags of gelatin open and undated. b. Dry storage had two 16 oz bags of chips open and undated. c. Dry storage had a 4 oz bag of corn / rice puffs open and undated. d. Dry storage had a freezer bag of cake mix open and undated. e. Dry storage had 32 oz. […]
- No harm, potential for more than minimal, patternF812May 3, 2022
Based on observation, interview, and record review the facility failed to ensure food items were labeled and dated when opened. The facility reported a census of 31 residents. Findings include: On 4/25/22 from 12:05 PM to 12:30 PM, the following observations were made during the initial tour of the kitchen: The following items were observed open and undated in the reach in refrigerator: a. One five pound container of cultured sour cream. b. Two four pound containers of whipped margarine. c. Two packages of swiss cheese. The following items were observed open and undated in cabinets in the kitchen: a. One package of cheese sauce. b. One package of chocolate chips. c. One package of brown gravy. d. One package of frosted flakes. e. One bag of rice krispies cereal. f. […]
Read 24 findings in full →The most serious and the most recent: 24 of 65 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 22, 2026Complaint1 finding
- Nov 25, 2025Complaint1 finding
- Jun 11, 2025Standard1 finding
- Jul 7, 2024Standard and complaint5 findings
- Mar 12, 2024Complaint1 finding
- Oct 12, 2023Standard2 findings
- May 3, 2022Standard5 findings
- Mar 4, 2021Standard2 findings
Show the 17 earlier surveys
- Jul 29, 2020Infection control1 finding
- Apr 10, 2019Standard3 findings
- Jan 30, 2018Standard4 findings
- May 3, 2017Complaint2 findings
- Dec 15, 2016Standard2 findings
- Sep 14, 2016Complaint3 findings · 2 harm
- Jan 21, 2016Standard6 findings
- Jun 11, 2015Complaint4 findings
- May 6, 2015Complaint1 finding
- Feb 12, 2015Standard4 findings
- Feb 27, 2014Standard4 findings
- Oct 29, 2013—1 finding
- May 29, 2013—1 finding
- Dec 20, 2012—5 findings
- Sep 6, 2012—1 finding · 1 harm
- Dec 14, 2011—2 findings
- Nov 16, 2010—3 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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