Deficiency Index

Ironwood Rehabilitation and Care Center

Coeur d'Alene, Idaho · CCN 135053

16 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
149
Surveys
16
Harm or worse
13
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file13/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Corporation
Chain
THE ENSIGN GROUP
County
Kootenai
Medicare-certified since
1973

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 18 facilities of 66–99 beds in Idaho.

Last survey on record

May 1, 2026

192 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.713.76
Registered-nurse hours per resident day0.79—
Annual nurse turnover62.2%51.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.7%H—I—
No harm, potential for more than minimalD2773.0%E821.6%F12.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 37 of the 149 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6102×

    Respond appropriately to all alleged violations.

In the surveyor’s words

From the most serious findings on record at Ironwood Rehabilitation and Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF600Sep 26, 2024

    Based on review of medical records, the State Survey Agency's Long-Term Care Reporting Portal, and staff interviews, it was determined the facility failed to ensure residents' rights were protected to be free from abuse and neglect. This was true for 2 of 9 residents (#69 and #72) reviewed for abuse and neglect. This failure placed all residents at risk of ongoing abuse and neglect, and potential physical and psychosocial harm. Findings include: 1. Resident #72 was admitted to the facility on [DATE], with multiple diagnoses including osteoporosis with fracture to right humerus, right pelvis, and vertebra(e), hypertension, and bilateral hearing loss. Resident #72 passed away on 5/1/24. […]

  • Actual harm, isolatedF550Oct 22, 2021

    Based on observation, record review, policy review, and resident and staff interview, it was determined the facility failed to respect and maintain a resident's dignity by placing a sign related to care outside their room door. This was true for 1 of 13 residents (Resident #38) who were reviewed for dignity. This deficient practice created psychosocial harm for Resident #38 when he expressed he felt like a bad person and felt very bad about it all of the time with the placement of the sign. Findings include: The facility's policy Resident Rights, revised January 2017, stated, The center recognizes the resident's right to a quality of life that supports privacy, confidentiality, independent expression, choice, and decision making, consistent with State law and Federal regulation. […]

  • No harm, potential for more than minimal, widespreadF801Sep 26, 2024

    Based on documentation and staff interview, it was determined that the facility failed to employ sufficient staff with the appropriate competencies and skill sets to carry out the functions of food and nutrition services, including resident assessments, individual plans of care, and the number, acuity, and diagnoses of the facility's resident population. These deficiencies had the potential to affect all residents requiring medical nutrition therapy, nutritional assessments, and appropriate supplementation and dietary interventions. […]

  • No harm, potential for more than minimal, patternF684May 1, 2026

    Based on record review, SOM Appendix PP, and staff interview it was determined the facility failed to provide quality care for residents. This was true for 4 of 20 (#2, #4, #8, and #51) whose records were reviewed. This deficient practice created the potential for harm when Resident #2's bowel protocol was not followed, when staff did not follow physician's orders for Resident #4 and #8, and when Resident #51 did not have a skin assessments completed. Findings include:SOM Appendix PP updated 4/25/25 documented quality of care is a fundamental principle applying to all treatment and care provided to facility residents where the facility must ensure residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the… […]

  • No harm, potential for more than minimal, patternF921May 1, 2026

    Based on observation, policy review, resident interview, and staff interview, it was determined the facility failed to ensure residents were provided a safe, comfortable, and homelike environment. This was true for 2 of 2 residents (#13 and #30) whose rooms were observed with wear or damage and for residents living in 2 of 3 Halls (South and East Halls) who experienced uneven flooring. These deficient practices created the potential for the residents to experience accidents and psychosocial harm due to the conditions of the rooms and uneven flooring. Findings include:1. a. […]

Read 31 findings in full →The most serious and the most recent: 31 of 149 on record.

Every survey on record

FindingsAt actual harm or above

  • May 1, 2026Standard and complaint14 findings
  • Sep 26, 2024Standard and complaint12 findings · 1 harm
  • Oct 22, 2021Standard and complaint13 findings · 2 harm
  • Nov 5, 2020Complaint1 finding
  • Jul 29, 2020Infection control2 findings · 1 harm
  • Mar 6, 2020Standard and complaint19 findings · 1 harm
  • May 9, 2019Complaint2 findings · 2 harm
  • Apr 18, 2019Complaint1 finding
Show the 8 earlier surveys
  • Jan 10, 2019Complaint5 findings
  • Nov 9, 2018Standard and complaint28 findings · 5 harm
  • Feb 26, 2018Complaint3 findings
  • Mar 24, 2017Standard11 findings
  • Dec 18, 2015Standard and complaint4 findings
  • Mar 28, 2014Standard13 findings · 1 harm
  • Feb 28, 2013—10 findings
  • Nov 18, 2011—11 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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