Deficiency Index

Iris Cove Health & Rehabilitation

Memphis, Tennessee · CCN 445197

12 surveys since 2012, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
57
Surveys
12
Harm or worse
7
Immediate jeopardy
5
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file8/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
188
Ownership
For profit - Limited Liability company
Chain
LYON HEALTHCARE
County
Shelby
Medicare-certified since
1986

CMS ratings

Overall
2
Health inspection
1
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=15, floor 20).

Last survey on record

Mar 5, 2026

249 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.443.56
Registered-nurse hours per resident day0.60—
Annual nurse turnover56.7%48.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$71,822 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ526.3%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD842.1%E631.6%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 19 of the 57 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6101×

    Respond appropriately to all alleged violations.

In the surveyor’s words

From the most serious findings on record at Iris Cove Health & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Jul 1, 2025

    Based on policy review, medical record review, and interview the facility failed to protect the Residents' right to be free from neglect when they failed to provide necessary care and services to meet the needs of the Residents for 2 of 5 (Resident #3 and #4) sampled residents reviewed for a change in mental status. Resident #3, a vulnerable Resident with severe cognitive impairment, experienced seizure activity on [DATE], and staff failed to perform neurological (neuro) assessments and monitor the Resident after a seizure. On [DATE], Resident #3 experienced a change in condition including vomiting, increased lethargy, changes in speech, gurgling respirations, and subsequently became unresponsive to verbal and tactile stimulation. […]

  • Immediate jeopardy, isolatedF600Oct 22, 2021

    Based on policy review, video camera footage review, medical record review, observation, and interview, the facility neglected to supervise a resident with confusion and periods of hallucinations, and at risk for wandering and elopement for 1 of 6 sampled residents (Resident #338) reviewed for wandering and elopement. Resident #338 exited the facility without staff supervision and staff knowledge and was found off the facility property, sitting on a concrete block at the entrance of a housing community, across the street from a lake, approximately 459 feet and 6 inches from the front entrance of the facility, 0.2 miles from a busy intersection and 172 feet from a busy street that had a 45 miles per hour speed limit. […]

  • Immediate jeopardy, isolatedF610Oct 22, 2021

    Based on policy review, facility investigation review, video camera footage review, medical record review, observation, and interview, the facility failed to thoroughly investigate incidents of elopement for 1 of 6 sampled residents (Resident #338) reviewed for wandering and exit-seeking behaviors. The facility's failure to thoroughly investigate incidents of elopement resulted in Immediate Jeopardy for Resident #338, a resident with episodes of confusion and hallucinations. Resident #338 exited the facility through the front door without staff supervision or knowledge and was found in front of a town house complex entrance, approximately 459 feet and 6 inches away from the facility. Resident #338 was outside the facility unsupervised for approximately 39 minutes. […]

  • Immediate jeopardy, isolatedF689Oct 22, 2021

    Based on policy review, video camera footage review, medical record review, observation, and interview, the facility failed to provide adequate supervision for a resident with confusion and periods of hallucinations and failed to place and monitor a Wander Guard (mechanical bracelet device to alert staff of wandering residents that causes the door to alarm when a resident is close to exit door) for function for 2 of 6 sampled residents (Resident #96 and Resident #338) reviewed for wandering behaviors and elopement. Resident #338 exited the facility without staff supervision and knowledge and was found off the facility property, sitting on a concrete block at the entrance into a townhouse community, with a lake across the street. […]

  • Immediate jeopardy, isolatedF835Oct 22, 2021

    Based on policy review, job description review, medical record review, and interview, the facility Administration failed to administer the facility in a manner that protected residents that wandered and exhibited exit seeking behavior from eloping from the facility. Administration failed to provide oversight to monitor and provide a safe resident environment for a confused resident with periods of hallucinations from exiting the facility without staff knowledge or supervision, failed to thoroughly investigate an incident of elopement, failed to ensure policies related to wandering and elopement were followed, and failed to ensure Wander Guards (mechanical bracelet device to alert staff of wandering residents that would cause the door to alarm when a resident is close to an exit door) were… […]

Read 22 findings in full →The most serious and the most recent: 22 of 57 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 5, 2026Standard3 findings
  • Jul 1, 2025Complaint2 findings · 1 harm
  • Oct 22, 2021Standard and complaint7 findings · 4 harm
  • Jun 7, 2021Complaint1 finding
  • Mar 5, 2021Complaint2 findings
  • Feb 21, 2020Standard7 findings
  • Apr 3, 2019Standard4 findings
  • May 10, 2017Standard13 findings
Show the 4 earlier surveys
  • Feb 24, 2016Standard5 findings
  • Jan 27, 2015Standard1 finding
  • Oct 25, 2013—11 findings · 2 harm
  • May 30, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction