Intercommunity Healthcare & Rehabilitation Center
Norwalk, California · CCN 055457
38 surveys since 2011, 9 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 153
- Surveys
- 38
- Harm or worse
- 9
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 86
- Ownership
- For profit - Individual
- Chain
- LONGWOOD MANAGEMENT CORPORATION
- County
- Los Angeles
- Medicare-certified since
- 1978
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.
Last survey on record
Jul 30, 2026
102 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 5.04 | 4.16 |
| Registered-nurse hours per resident day | 0.50 | — |
| Annual nurse turnover | 42.1% | 37.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $38,319 across 2 penalties
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G24.0% | H— | I— |
| No harm, potential for more than minimal | D3162.0% | E1326.0% | F48.0% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6565×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F8805×
Provide and implement an infection prevention and control program.
- F7553×
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- F7613×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F6092×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
In the surveyor’s words
From the most serious findings on record at Intercommunity Healthcare & Rehabilitation Center, in the surveyor’s own words.
- Actual harm, isolatedF686Jul 30, 2026
Based on observation, interview and record review, the facility failed to ensure one of one sampled residents (Resident 2), did not develop an avoidable unstageable (an injury where the true depth cannot be determined due to the injury being partially or fully covered with eschar (dead tissue brown, black or tan) and or slough (yellowish, soft, moist tissue indicating deeper tissue damage and advancement of the pressure injury) pressure injury (PI - injury to skin and underlying tissue resulting from prolonged, unrelieved pressure on bony areas of the skin) by failing to:1. Follow the physicians' orders dated 4/21/2026 and 4/28/2026 to change Resident 2's dressing once daily, and as needed when the dressing became soiled or dislodged. 2. […]
- Actual harm, isolatedF688Aug 23, 2024
Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 60) received appropriate services, did not acquire a decline (reduction) in range of motion (ROM, full movement potential of a joint) and did not develop a contracture (chronic loss of joint motion associated with deformity and joint stiffness) to both hands and both wrists. The facility failed to: 1. Provide appropriate monitoring of Resident 60's ROM on a quarterly basis to determine any changes in ROM in accordance with the facility's policy titled Joint Mobility Assessment, ([JMS] a brief assessment of a resident's ROM in both arms and both legs) which indicated, all residents shall be assessed for joint mobility limitations upon admission and reviewed every three… […]
- Actual harm, isolatedF689Nov 30, 2022
Based on interview and record review, the facility failed to ensure a resident, who had a diagnosis of dementia (progressive loss of memory), did not go missing from the facility unnoticed for almost 24 hours for one of two sampled residents (Resident A). The facility failed to: Ensure the facility had a system to alert staff when the door to the entrance of the facility was opened after 5 p.m., to ensure no resident left the facility unnoticed. Resident A, who was diagnosed with dementia (a brain disease marked by memory disorders, personality changes and impaired reasoning), other medical conditions, and a heart pacemaker (a device that generates electrical impulses to the heart to contract), eloped from the facility ' s front entrance on 3/14/2022 at 8:29 p.m. […]
- No harm, potential for more than minimal, widespreadF812Jul 25, 2025
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when:1. five boxes of tea bags were stored in the dry storage area with no date and label.2. An opened Clorox disinfecting wipes stored in the dry storage area.3. Three gallons of rainbow sherbet were stored in freezer #2 with no date and label.4. Dietary Aide 1 (DA 1) did not wear hair covering in the food preparation area.These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness in 45 out of 80 residents who received food from the kitchen. Findings: 1. […]
- No harm, potential for more than minimal, widespreadF880Jul 25, 2025
Based on observation, interview and record review, the facility failed to implement infection control measures by failing to follow its policy regarding monitoring and documenting the temperature of laundry equipment (water temperature for washers and temperature for dryers) and logs daily.This failure had the potential to result in compromised infection control measures of the facility laundry and the spread of infection from bacteria (microorganisms that can cause infectious disease) throughout the facility.Findings:During a concurrent interview and record review on 7/25/2025, at 10:55 a.m., with Laundry Aid (LA) 1, the facility's Water Temperature Log (WTL), dated 7/2025 was reviewed. […]
Read 28 findings in full →The most serious and the most recent: 28 of 153 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 28, 2026Complaint2 findings
- Jul 30, 2026Complaint4 findings · 1 harm
- Mar 10, 2026Complaint2 findings
- Nov 17, 2025Complaint1 finding
- Jul 25, 2025Standard14 findings
- Jun 17, 2025Complaint1 finding
- Oct 24, 2024Complaint1 finding
- Aug 23, 2024Standard13 findings · 1 harm
Show the 30 earlier surveys
- Dec 4, 2023Complaint2 findings
- Oct 6, 2023Complaint2 findings
- Aug 24, 2023Complaint2 findings
- Jan 20, 2023Complaint1 finding
- Nov 30, 2022Complaint1 finding · 1 harm
- Dec 9, 2021Standard8 findings
- Feb 9, 2021Infection control1 finding
- Aug 30, 2019Standard8 findings
- Aug 8, 2018Standard11 findings
- Jul 30, 2018Complaint1 finding
- Jul 6, 2018Complaint1 finding · 1 harm
- Jul 5, 2018Complaint2 findings · 1 harm
- Jun 28, 2018Complaint1 finding
- May 15, 2018Complaint1 finding
- Apr 18, 2018Complaint1 finding
- Mar 22, 2018Complaint2 findings · 1 harm
- Jul 28, 2017Standard12 findings
- Apr 27, 2017Complaint1 finding
- Mar 15, 2017Complaint1 finding
- Feb 8, 2017Complaint1 finding
- Jul 21, 2016Standard14 findings · 1 harm
- Jul 1, 2016Complaint1 finding
- Feb 16, 2016Complaint1 finding
- Oct 28, 2015Complaint1 finding
- Apr 30, 2015Standard9 findings
- Jan 5, 2014—5 findings
- Sep 17, 2012—4 findings
- Aug 23, 2012—1 finding
- Jun 22, 2011—14 findings
- Feb 18, 2011—5 findings · 2 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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