Deficiency Index

Hilltop Village Nursing and Rehabilitation

Kerrville, Texas · CCN 455628

23 surveys since 2011. The first finding at harm level was recorded in 2023.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
132
Surveys
23
Harm or worse
1
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file17/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
150
Ownership
For profit - Limited Liability company
Chain
CROSS HEALTHCARE MANAGEMENT
County
Kerr · rural
Medicare-certified since
1986

CMS ratings

Overall
2
Health inspection
3
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 209 for-profit facilities with 128 or more beds in Texas.

Last survey on record

Aug 27, 2025

439 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.043.26
Registered-nurse hours per resident day0.11—
Annual nurse turnover78.3%55.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.0%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2956.9%E1733.3%F12.0%
No harm, potential for minimalA—B23.9%C12.0%
CMS’s current file: 51 of the 132 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5504×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Hilltop Village Nursing and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678May 27, 2023

    Based on observation, interview and record review the facility failed to follow physician orders and the resident's advance directives for 1 of 24 Residents (Resident #76) whose records were reviewed for DNR code status. The facility failed to ensure nursing staff followed emergency protocol and failed to ensure staff did not provide Resident #76, who had a DNR in place, CPR, after the resident choked and became unresponsive, according to professional standards of practice. An Immediate Jeopardy (IJ) situation was identified on [DATE]. […]

  • No harm, potential for more than minimal, widespreadF812May 27, 2023

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen for review: 1. DA L had facial hair and was not wearing a facial hair restraint while engaged in food preparation. 2. There were frozen omelets, pizza crusts, pie crusts and garlic bread that were improperly stored in the reach-in freezers. 3. There was an opened carton of thickened orange juice and an opened carton of thickened sweet tea without labels indicating the dates they were opened. 4. There was a case of frozen fish fillets and a case of frozen carrots that were improperly stored in the walk-in freezer. 5. […]

  • No harm, potential for more than minimal, widespreadF812Mar 25, 2022

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: Cook B was preparing food in the kitchen and did not have a facial hair restraint covering his facial hair. This deficient practice could place residents who received meals and/or snacks from the kitchens at risk for food borne illness. The findings were: Observation on 03/24/22 at 10:45 a.m. revealed Cook B had his face mask below his chin. He had a moustache that extended the length of his mouth and a beard that covered his chin and extended the length of his jawline, and he was not wearing a facial hair restraint. […]

  • No harm, potential for more than minimal, widespreadF835Mar 25, 2022

    Based on interviews and record reviews, the facility failed to provide the necessary services to maintain good nutrition, grooming and personal and oral hygiene for 11 out of 24 total residents (Residents #77, #26, #41, #33, #2, #22, #32, #27, #59, #15, and #35) whose care was reviewed for administration, in that: 1. Resident #77 received 8 showers out of 10 opportunities in a 22-day period. 2. Resident #26 received 3 showers out of 12 opportunities in a 30-day period. 3. Resident #41 received 1 shower out of 13 opportunities in a 30-day period. 4. Resident #33 received 3 showers out of 13 opportunities in a 30-day period. 5. Resident #2 received 2 showers out of 13 opportunities in a 30-day period. 6. Resident #22 received 6 showers out of 13 opportunities in a 30-day period. 7. […]

  • No harm, potential for more than minimal, patternF756Aug 27, 2025

    Based on observation, interview, and record review, the facility failed to ensure medication irregularities reported from the pharmacist were reported to the attending physician and the facility's medical director and director of nursing, and these reports were acted upon for 1 of 4 residents (Resident #4) reviewed for medications. The facility failed to ensure an order discrepancy for Resident #4's medication Pramipexole (a medication for a progressive neurological disorder known as Parkinson's Disease) identified by a report from the pharmacist to the facility on 6/23/2025 was resolved causing Resident #4 to receive dosing of the medication greater than intended for June, July, and August of 2025. […]

Read 21 findings in full →The most serious and the most recent: 21 of 132 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 20, 2026Complaint2 findings
  • Aug 27, 2025Standard10 findings
  • Jun 2, 2025Complaint4 findings
  • May 2, 2025Complaint6 findings
  • Jul 12, 2024Standard and complaint11 findings
  • Jul 1, 2024Complaint2 findings
  • May 27, 2023Standard18 findings · 1 harm
  • Mar 24, 2023Complaint2 findings
Show the 15 earlier surveys
  • Apr 19, 2022Complaint2 findings
  • Mar 25, 2022Standard9 findings
  • Aug 27, 2021Complaint4 findings
  • Feb 24, 2021Standard7 findings
  • Feb 6, 2021Complaint1 finding
  • Jun 14, 2019Standard and complaint15 findings
  • May 31, 2018Standard3 findings
  • Apr 28, 2017Standard8 findings
  • Feb 26, 2016Standard8 findings
  • Jan 9, 2015Standard9 findings
  • Dec 2, 2014Complaint3 findings
  • Nov 8, 2013—2 findings
  • May 14, 2013—1 finding
  • Oct 19, 2012—3 findings
  • Sep 2, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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