Deficiency Index

Hillcrest Raleigh at Crabtree Valley

Raleigh, North Carolina · CCN 345555

16 surveys since 2013, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
44
Surveys
16
Harm or worse
3
Immediate jeopardy
1
The record, 2013–2026
’13’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file12/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
134
Ownership
For profit - Corporation
Chain
Independent
County
Wake
Medicare-certified since
2012

CMS ratings

Overall
4
Health inspection
4
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

May 14, 2026

179 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.083.49
Registered-nurse hours per resident day0.76—
Annual nurse turnover47.4%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG17.1%H—I—
No harm, potential for more than minimalD964.3%E214.3%F—
No harm, potential for minimalA—B214.3%C—
CMS’s current file: 14 of the 44 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6402×

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

  • F6371×

    Assess the resident when there is a significant change in condition

In the surveyor’s words

From the most serious findings on record at Hillcrest Raleigh at Crabtree Valley, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF880Dec 15, 2023

    Based on observations, staff interviews, and record review, the facility staff failed to disinfect a shared blood glucose meter (glucometer) between residents with an approved disinfectant wipe for 2 of 3 residents whose blood glucose levels were checked (Resident #36 and Resident #81). This occurred while there was a resident with known bloodborne pathogens in the facility. Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. […]

  • No harm, potential for more than minimal, patternF638Sep 16, 2022

    Based on record review and staff interviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within 14 days of the Assessment Reference Date (ARD, the last day of the look-back period) for 12 of 40 residents reviewed for MDS (Residents #2, #19, #29, #77, #72, #40, #20, #28, #16, #47, #164 and #32). Findings included: 1. Resident #2 was admitted to facility on 3/23/22. On 9/15/22 Resident #2 ' s quarterly minimum data set (MDS) assessment with an ARD of 6/28/22 was observed as open and incomplete. An interview was conducted on 9/16/22 at 1:30 PM with MDS Nurse #1 who stated when an MDS was listed as open it was not completed. […]

  • No harm, potential for more than minimal, patternF812Sep 16, 2022

    Based on observation and staff interviews, the facility failed to label and date leftover food items in two of three nourishment refrigerators (100 hall and 200 hall) and failed to store perishable items in one of three nourishment rooms located on the 300 hall. The facility also failed to allow cups and dessert bowls to air dry prior to assemblage and stacking for two of two observations. These practices had the potential to affect residents. Findings Included: 1. An observation of the nourishment room on the 200 hall was conducted on 9/13/22 at 3:46 PM, and the refrigerator/freezer were inspected. […]

  • No harm, potential for more than minimal, isolatedF689Dec 9, 2025

    Based on observation, record review, and interviews with staff, Director of Nursing, and Medical Director, the facility failed to transfer Resident #1 safely with a mechanical lift which resulted in an avoidable injury. Resident #1 had right sided hemiplegia (severe paralysis on the right side of the body) and right foot drop (difficulty lifting the front part of the right foot). While Nurse Aide (NA) #1 and NA #5 were transferring Resident #1 her paralyzed right foot got caught in the recliner footrest. emergency room X-rays results noted a closed fracture of proximal end of the right tibia (fracture of the upper shin bone, just below the knee). […]

  • No harm, potential for more than minimal, isolatedF554Dec 15, 2023

    Based on observations, resident and staff interviews, and record review, the facility failed to determine whether the self-administration of medications was clinically appropriate for 1 of 1 sampled resident (Resident #44) who was observed to have medications at bedside. The findings included: Resident #44 was admitted to the facility on [DATE]. His cumulative diagnoses included diabetes and polyneuropathy (a condition where multiple nerves located outside of the brain and spinal cord are damaged), and dry eye syndrome. The resident's most recent Minimum Data Set (MDS) was a quarterly assessment dated [DATE]. The MDS assessment revealed Resident #44 had intact cognition. […]

Read 20 findings in full →The most serious and the most recent: 20 of 44 on record.

Every survey on record

FindingsAt actual harm or above

  • May 14, 2026Standard1 finding
  • Dec 9, 2025Complaint1 finding
  • Dec 15, 2023Standard and complaint4 findings · 1 harm
  • Sep 16, 2022Standard8 findings
  • Sep 12, 2019Standard and complaint4 findings
  • Sep 7, 2018Standard and complaint7 findings · 1 harm
  • Jan 4, 2018Complaint2 findings
  • Aug 17, 2017Standard1 finding
Show the 8 earlier surveys
  • May 11, 2017Complaint4 findings
  • Aug 12, 2016Standard and complaint3 findings
  • May 3, 2016Complaint2 findings
  • Feb 24, 2016Complaint1 finding
  • Jul 16, 2015Complaint1 finding
  • Jan 29, 2015Complaint1 finding · 1 harm
  • Aug 6, 2014Complaint1 finding
  • Oct 31, 2013—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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