Deficiency Index

Highland Pines Nursing Home

Longview, Texas · CCN 675133

35 surveys since 2011, 13 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
151
Surveys
35
Harm or worse
13
Immediate jeopardy
6
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file28/35

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
171
Ownership
Government - Hospital district
Chain
OPCO SKILLED MANAGEMENT
County
Gregg
Medicare-certified since
1993

CMS ratings

Overall
2
Health inspection
3
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 70 government-run facilities with 128 or more beds in Texas.

Last survey on record

Jan 14, 2026

299 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.703.23
Registered-nurse hours per resident day0.37—
Annual nurse turnover46.2%50.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$17,629 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.1%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3368.8%E1429.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 48 of the 151 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Highland Pines Nursing Home, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Aug 1, 2024

    Based on observations, interviews, and record review the facility failed to ensure a resident received adequate supervision to prevent accidents for 1 of 7 residents reviewed for accidents (Resident #1). The facility failed to ensure Resident #1 who was identified as confused and a wanderer and had increased confusion was monitored more closely. Resident#1 was found on a high traffic street in a wheelchair in the street, with no sidewalk and a few inches for a holder on 7/27/24. The facility staff did not know the resident had eloped, or exactly how he left the facility. An Immediate Jeopardy (IJ) was identified on 07/31/24. […]

  • Immediate jeopardy, isolatedF684Apr 19, 2022

    Based on interview and record review the facility failed to provide care in accordance with resident's comprehensive assessment and failed to ensure resident received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choice for 1 of 8 residents reviewed for quality of care. (Resident #1) The facility did not monitor the condition of Resident #1's feet. Resident #1 developed gangrene (Gangrene is death of body tissue due to a lack of blood flow or a serious bacterial infection.) in his right great toe. Seven days later he was admitted to the hospital and had surgery to amputate all five toes on his right foot. An Immediate Jeopardy (IJ) was identified on at 2:40 p.m. on 04/14/2022. […]

  • No harm, potential for more than minimal, patternF600Oct 17, 2024

    Based on interviews and record review, the facility failed to ensure residents were free from abuse for 3 of 6 residents (Resident #21, Resident #50, and Resident #74) reviewed for abuse. The facility failed to ensure Resident #21 did not feel abused during bathing by CNA P in September and October 2024. The facility failed to ensure Resident #50 did not experience abuse by Resident #70 on 10/06/24. The facility failed to ensure Resident # 74 (victim) was free from undesired touching by Resident #77 (alleged perpetrator) on 10/5/2024. These failures could place resident at risk for emotional distress and further abuse. Findings included: 1. […]

  • No harm, potential for more than minimal, patternF686Oct 17, 2024

    Based on observations, interviews, and record review the facility failed to ensure residents received care, consistent with professional standards of practice, to prevent pressure ulcers based on the comprehensive assessment for 3 of 6 Residents (Resident #21, Resident #51, and Resident #79) whose records were reviewed for skin integrity. The facility failed to ensure Resident #21, Resident #51, and Resident #79's pressure-relieving mattresses (is designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) were on the correct settings. The facility failed to ensure Resident #79 received and/or documented wound care on 10/05/24, 10/06/24, 10/07/24, 10/10/24, 10/11/24, and 10/13/24. […]

  • No harm, potential for more than minimal, patternF690Oct 17, 2024

    Based on observation, interview, and record review, the facility failed to ensure that each resident who was incontinent of bowel/bladder and each resident with an indwelling catheter received appropriate treatment and services to prevent urinary tract infections, for 3 of 7 residents (Resident #52, Resident #79, and Resident #88) reviewed for indwelling urinary catheters. The facility failed to ensure Resident #52, Resident #79, and Resident #88's indwelling catheter (drains urine from your bladder into a bag outside your body) had a catheter securement device to anchor catheter to their legs on 10/14/24, 10/15/24, and 10/16/24. The facility failed to ensure Treatment Nurse M did not place Resident #79's catheter bag on the bed during wound care on 10/15/24. […]

Read 33 findings in full →The most serious and the most recent: 33 of 151 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 14, 2026Standard8 findings
  • Mar 4, 2025Complaint1 finding
  • Oct 17, 2024Standard and complaint19 findings
  • Sep 9, 2024Complaint1 finding
  • Sep 4, 2024Complaint1 finding
  • Aug 1, 2024Complaint2 findings · 1 harm
  • Aug 31, 2023Standard and complaint16 findings
  • Jul 14, 2022Standard and complaint8 findings
Show the 27 earlier surveys
  • Apr 19, 2022Complaint1 finding · 1 harm
  • Apr 22, 2021Standard2 findings
  • Jun 10, 2020Complaint1 finding
  • Apr 26, 2020Complaint1 finding · 1 harm
  • Mar 5, 2020Complaint1 finding
  • Sep 12, 2019Complaint1 finding · 1 harm
  • Aug 30, 2019Complaint2 findings · 2 harm
  • Aug 9, 2019Complaint2 findings
  • Jun 6, 2019Standard and complaint4 findings
  • May 29, 2019Complaint1 finding
  • Feb 15, 2019Complaint4 findings · 1 harm
  • Sep 26, 2018Complaint2 findings
  • Jul 20, 2018Standard and complaint19 findings · 2 harm
  • Apr 11, 2018Complaint3 findings
  • Dec 28, 2017Complaint1 finding · 1 harm
  • Jul 20, 2017Standard and complaint9 findings
  • Aug 17, 2016Standard6 findings
  • Sep 30, 2015Standard and complaint12 findings
  • May 6, 2015Complaint1 finding
  • Feb 3, 2015Complaint2 findings · 1 harm
  • Dec 17, 2014Standard4 findings
  • Oct 8, 2014Complaint2 findings · 2 harm
  • Dec 5, 2013—1 finding
  • Oct 25, 2012—5 findings
  • May 23, 2012—2 findings
  • Sep 14, 2011—3 findings
  • Mar 10, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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