Hickory Creek at Franklin

In the surveyor’s words

From the most serious findings on record at Hickory Creek at Franklin, in the surveyor’s own words.

• Immediate jeopardy, isolatedF689May 19, 2023

  Based on observation, interview, and record, the facility failed to provide supervision to prevent elopement 1 of 1 residents reviewed. A resident was able to exit the facility with a delivery person. The resident was found by a family member on a in the turn lane of a heavily traveled highway. (Resident 20) This deficient practice resulted in an Immediate Jeopardy. The Immediate Jeopardy began on, 5/15/23 at approximately 10:30 a.m., when the facility failed to provide supervision to prevent elopement. The resident was found walking in the turn lane of a highly traveled highway. The Administrator and the Director of Nursing were notified of the Immediate Jeopardy on 5/16/23 at 4:30 p.m. […]

• No harm, potential for more than minimal, patternF812Jun 25, 2026

  Based on observation, interview, and record review, the facility failed to ensure food was stored in a sanitary manner for 1 of 2 kitchen observations. Food was not labeled or dated. Finding includes:On 6/25/26 at 8:20 a.m., in the kitchen inside freezer two, observed an opened clear plastic bag that contained approximately 12 frozen unidentified meat patties. The bag was not labeled or dated.During an interview on 6/25/26 at 8:25 a.m., [NAME] 1 indicated unidentified meat patties were hamburger patties should have been labeled with the date the bag was opened. During an interview on 6/25/26 at 8:29 a.m., the Dietary Manager indicated the staff should have labeled and dated the opened bag of hamburger patties when the bag was opened. […]

• No harm, potential for more than minimal, patternF812May 19, 2023

  Based on observation, interview, and record review, the facility failed to ensure foods were served in a sanitary and safe manner for 3 of 3 kitchen observations. Staff hair was not covered while in the kitchen food preparation area. (Cook 2 and Dietary Manager) Findings include: 1. During the initial kitchen tour on 5/15/23 from 10:15 a.m. to 10:30 a.m., Cook 2 was observed organizing the lunch meal tickets at the kitchen's center preparation table while the DM (Dietary Manager) was preparing the noon meal at the stove and preparation table area. Cook 2 was observed to have multiple loose hairs, approximately 3 inches in length, in front of the ears and at the neck line that were not covered. 2. During a follow-up kitchen observation on 5/15/23 from 11:45 a.m. […]

• No harm, potential for more than minimal, patternF812Jul 1, 2022

  Based on observation, interview, and record review, the facility failed to ensure food was stored in a sanitary manner for 1 of 2 observations. Milk provided to residents was past the manufacturer's use by date and resident's snack refrigerator food items were not labeled to indicate who the items belonged to and the date it was placed into the refrigerator. Findings include: 1. During the initial kitchen tour on 6/27/22 at 7:15 a.m., observed the DM (Dietary Manager) reach into the kitchen refrigerator to retrieve a gallon jug of 2% Country Fresh milk. The jug was observed to be 1/2 full of milk. The DM then poured milk into a medium sized plastic glass; covered the glass with plastic wrap; and then placed the glass of milk onto the breakfast food tray to be delivered to a resident. […]

• No harm, potential for more than minimal, patternF656Sep 24, 2021

  Based on observation, interview, and record review, the facility failed to ensure that person- centered care plans were developed for residents with specific medications and treatments related to their diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . (Residents 182, 7, 9 and 181) Findings include: 1. The clinical record of Resident 182 was reviewed on 9/21/21 at 1:00 P.M. diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . The quarterly Minimum Data Set (MDS) assessment, dated 6/29/21, indicated Resident 182 was cognitively intact and was diagnosed with diabetes mellitus. physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . The Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . […]