Heritage of Bel Air
Norfolk, Nebraska · CCN 285089
15 surveys since 2011, 3 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 44
- Surveys
- 15
- Harm or worse
- 3
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 112
- Ownership
- Non profit - Corporation
- Chain
- VETTER SENIOR LIVING
- County
- Madison · rural
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=18, floor 20).
Last survey on record
Jul 31, 2025
466 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.94 | 4.18 |
| Registered-nurse hours per resident day | 0.59 | — |
| Annual nurse turnover | 35.8% | 35.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G19.1% | H— | I— |
| No harm, potential for more than minimal | D872.7% | E19.1% | F19.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8803×
Provide and implement an infection prevention and control program.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F7572×
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- F6841×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F7591×
Ensure medication error rates are not 5 percent or greater.
In the surveyor’s words
From the most serious findings on record at Heritage of Bel Air, in the surveyor’s own words.
- Actual harm, isolatedF689Jul 25, 2023
LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D7 Based on interview and record review; the facility failed to implement interventions to protect Resident 153 from aspiration (breathing foreign material into the lungs) and/or choking as a puree diet was not provided in accordance with physician's orders. In addition, the facility failed to determine causal factors, to develop and/or revise interventions and failed to implement assessed fall prevention interventions for Residents 79 and 88. The sample size was 10 and the facility census was 101. Findings are: A. […]
- No harm, potential for more than minimal, widespreadF812Jul 31, 2025
S483.60(i) Food safety requirements. The facility must - S483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety. This REQUIREMENT is not met as evidenced by LICENSURE REFERENCE NUMBER 175 NAC 12-006.11E Based on observation, record review and interview; the facility failed to serve food in a manner to prevent potential food borne illnesses. The facility failed to ensure bare hands were not used to touch ready-to-eat food items. This practice had the potential to affect all residents in the facility who ate meals from the kitchen. The facility staff identified a census of 98. Findings are:A. […]
- No harm, potential for more than minimal, patternF804Jul 31, 2025
S483.60(d) Food and drink Each resident receives and the facility provides- S483.60(d)(1) Food prepared by methods that conserve nutritive value, flavor, and appearance; S483.60(d)(2) Food and drink that is palatable, attractive, and at a safe and appetizing temperature.Licensure Reference Number 175 NAC 12-006.11D Based on observation, record review and interview; the facility failed to serve room trays at a palatable temperature. The sample size was 9 and the facility census was 98. […]
- No harm, potential for more than minimal, patternF880May 17, 2022
LICENSURE REFERENCE NUMBER: 175 NAC 12-006.17B and 12-006.17D Based on observations, interviews, and record reviews the facility failed to prevent the potential for cross contamination related to: 1) completion of hand hygiene at appropriate intervals and for required duration during the provision of toileting and incontinence cares for Residents 37, 45, 54 and 84; 2) handling of Resident 37's urinary catheter drainage bag; and 3) cleaning of re-useable resident care equipment for use with Resident 75. The total sample size was 34 and the facility census was 98. Findings are: A. […]
- No harm, potential for more than minimal, isolatedF759Jul 31, 2025
S483.45(f) Medication Errors. The facility must ensure that its- S483.45(f)(1) Medication error rates are not 5 percent or greater;This REQUIREMENT is not met as evidenced by Licensure Reference Number 175 NAC 12-006.10(D)Based on observation, record review and interview; the facility staff failed to ensure a medication error rate of less than 5 percent (%). Observations of 25 medications administered revealed 2 errors resulting in an error rate of 8%. The medication errors were related to 1 (Resident 6) of 5 residents sampled. The facility identified a census of 98.Findings are:A. Review of the facility policy Medication Errors with a revision date of 2/18 revealed the facility was to ensure residents were free of medication error rates of 5% or greater. […]
Read 21 findings in full →The most serious and the most recent: 21 of 44 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 31, 2025Standard4 findings
- Jul 30, 2024Standard3 findings
- Jul 25, 2023Standard4 findings · 1 harm
- May 17, 2022Standard5 findings
- Mar 18, 2021Standard2 findings
- Jun 24, 2019Standard4 findings · 1 harm
- Feb 28, 2017Standard3 findings
- May 9, 2016Complaint1 finding
Show the 7 earlier surveys
- Jan 11, 2016Standard and complaint4 findings
- Dec 17, 2014Standard4 findings
- Jan 27, 2014—2 findings
- Jan 23, 2013—1 finding
- Oct 23, 2012—3 findings
- Feb 27, 2012—1 finding
- Sep 8, 2011—3 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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