Helia Healthcare of Newton

In the surveyor’s words

From the most serious findings on record at Helia Healthcare of Newton, in the surveyor’s own words.

• Actual harm, isolatedF692Aug 24, 2022

  Based on observation, interview and record review, the facility failed to develop, revise and/or implement care plan interventions and to follow facility policy to maintain acceptable parameters of nutritional status for 3 of 13 residents (R9, R10, R12) reviewed for weight loss in the sample of 27. This failure resulted in and R9 experiencing an 11.1 percent weight loss in 3 months. Findings include: 1. R9's Care Plan documents an admitted [DATE] and lists diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . R9's Minimum Data Set (MDS) dated [DATE], in Section C, documents R9 has a Brief Interview for Mental Status (BIMS) score of 7, indicating R9 can communicate but has impaired cognition and impaired short term and long-term memory. […]

• Actual harm, isolatedF580Apr 27, 2022

  Based on interview and record review, the facility failed to timely notify the physician of signs and symptoms indicative of an injury/[CONDITION(S)], and to immediately obtain orders for an x-ray for one (R2) of three residents reviewed for quality of care in the sample of three. This failure resulted in R2 experiencing a delay in medical treatment including surgical intervention for a right [CONDITION(S)] for at least three days or more from the time symptoms were noted. Findings include: On 4/22/22 at 10:20 am, V2 (Hospital Social Worker) stated the facility sent R2 to the emergency room (ER) on the evening of 04/19/22. V2 stated the facility staff stated that R2 fell on [DATE] and was experiencing hip pain and swelling of the right leg. […]

• Actual harm, isolatedF684Apr 27, 2022

  Based on interview and record review, the facility failed to timely recognize/identify reported signs and symptoms indicative of an injury/[CONDITION(S)], and to immediately obtain orders for an x-ray for one (R2) of three residents reviewed for quality of care in the sample of three. This failure resulted in R2 experiencing a delay in medical treatment including surgical intervention for a right [CONDITION(S)] for at least three days or more from the time symptoms were noted. Findings include: On 4/22/22 at 10:20 am, V2 (Hospital Social Worker) stated the facility sent R2 to the emergency room (ER) on the evening of 04/19/22. V2 stated the facility staff stated that R2 fell on [DATE] and was experiencing hip pain and swelling of the right leg. […]

• No harm, potential for more than minimal, widespreadF812Aug 22, 2025

  Based on observation, interview and record review, the facility failed to ensure food items were covered while stored in the refrigerator and scoops were removed from bulk food containers to decrease the risk of cross contamination. This failure has the potential to affect all 33 residents residing in the facility.Findings Include:On 8/18/25 at 10:00 AM during the initial tour of the kitchen, scoops with handles were found in a bulk container of brown sugar and in the food thickener. In addition during this same initial tour, a tray full of pitchers was observed in the refrigerator that were not labeled or covered with lids. V4 (Culinary Director) stated that he would have V3 (Culinary/Cook) find the lids to cover them. […]

• No harm, potential for more than minimal, widespreadF727Feb 21, 2025

  Based on interview and record review, the facility failed to provide 8 hours of daily Registered Nurse (RN) coverage. This failure has the potential to affect all 36 residents residing in the facility. Findings include: On 02/20/2025 at 10:29 A.M. V1 (Administrator) stated she is aware there are a few shifts that did not have 8 hours with a Registered Nurse. V1 stated that V2 (Director of Nursing) has been working weekends to ensure that the facility has RN coverage every shift. V1 stated on 02/16/2025 that V2 was in the building and left for several hours before coming back. V1 stated she did not realize that registered nurse coverage hours had to be consecutive. On 02/21/2025 at 10:15 A.M. […]