Haven of Cottonwood
Cottonwood, Arizona · CCN 035093
20 surveys since 2010, 3 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 124
- Surveys
- 20
- Harm or worse
- 3
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 80
- Ownership
- For profit - Limited Liability company
- Chain
- HAVEN HEALTH
- County
- Yavapai
- Medicare-certified since
- 1984
CMS ratings
- Overall
- 2
- Health inspection
- 1
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 15 for-profit facilities of 66–99 beds in Arizona.
Last survey on record
Jul 31, 2026
101 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.80 | 4.22 |
| Registered-nurse hours per resident day | 0.45 | — |
| Annual nurse turnover | 59.7% | 45.1% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3268.1% | E1327.7% | F12.1% |
| No harm, potential for minimal | A— | B12.1% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6845×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F8423×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F8803×
Provide and implement an infection prevention and control program.
- F6102×
Respond appropriately to all alleged violations.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
In the surveyor’s words
From the most serious findings on record at Haven of Cottonwood, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Aug 26, 2021
Based on observations, clinical record review, resident and staff interviews, and facility policy, the facility failed to ensure one resident (#19) was adequately supervised during dining to prevent choking and burning accidents. As a result, the Conditions of Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) were identified. The deficient practice could result in choking incidents and [CONDITION(S)]. Findings include: On August 25, 2021 at 10:50 am, the Condition of IJ was identified. The executive director (staff #15), Director of Nursing (DON/staff #30), and clinical resource nurse (staff #63) were informed of the facility's failure to adequately supervise a resident (#19) who had an order regarding strict aspiration precautions during dining. […]
- No harm, potential for more than minimal, widespreadF882Nov 17, 2022
Based on staff interviews and facility policy, the facility failed to designate a qualified individual as the Infection Preventionist (IP) on an ongoing basis. The deficient practice could result in improper infection prevention practices in the facility. Findings include: An interview was conducted with the [NAME] President of Clinical Operations (staff/#68) and telephone interview with the Registered Nurse/Infection Preventionist (RN/IP/staff #9) on November 17, 2022 at 11:26 AM. The IP stated that she comes in once a month to do rounds and the last time she was in the facility was at the end of September 2022. It was then stated that the Director of Nursing (DON/staff #25) is overseeing the day to day infection control and education. They stated the DON is not certified. […]
- No harm, potential for more than minimal, patternF584May 21, 2025
Based on observations, interviews, facility documentation and policy, the facility failed to ensure a clean, sanitary, and safe environment in the residents' shower rooms, and in shared resident bathroom on the 200-Hall. The deficient practice could result in the spread of infection and the failure to achieve a home-like environment. Findings include: A facility walkthrough was conducted with the Maintenance Supervisor (Staff #302) and the Maintenance Manager (Staff #31) on May 19, 2025 at 08:58 a.m. to observe a resident shared restroom on the 200-Hall. All parties observed feces stuck to the inside of the commode, feces on the handrail, feces on the floor, dust and calcification in the toilet bowl, and a used and stained urinal (occupants of both rooms were females). […]
- No harm, potential for more than minimal, patternF609May 21, 2025
Based on interviews, review of records, and review of facility policy and procedure, the facility failed to ensure an allegation of abuse was reported timely to required entities for one resident (#326). The deficient practice could lead to ongoing abuse leading to harm of a resident. -Findings include: Resident #326 was admitted to the facility on [DATE], with diagnoses that included hypotension, unsteadiness on feet, degeneration of nervous system due to alcohol, and unspecified dementia. An admission minimum data set (MDS) assessment dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) score of 12, indicating moderate cognitive impairment. […]
- No harm, potential for more than minimal, patternF610May 21, 2025
Based on clinical records, review of facility documentation, review of the State Agency (SA) database, staff interviews and review of policy and procedure facility failed to ensure two allegations of abuse (resident #171& #326) and an allegation of neglect (resident #26) were fully investigated. The deficient practice could result in allegations of abuse and neglect not being investigated and abuse/neglect occurring in the facility. Findings include: Regarding Resident #26 -Resident #26 was admitted to the facility on [DATE] with diagnoses that included hypotension, chronic kidney disease, and nocturia. A report was received by the State Agency on January 4, 2023 regarding an allegation of neglect. However, the report did not identify the alleged perpetrator. […]
Read 23 findings in full →The most serious and the most recent: 23 of 124 on record.
Every survey on record
FindingsAt actual harm or above
- Jul 31, 2026Complaint1 finding
- Aug 27, 2025Complaint1 finding
- Jul 1, 2025Complaint1 finding
- May 21, 2025Standard and complaint20 findings
- Apr 3, 2025Complaint1 finding
- Mar 26, 2025Complaint1 finding
- Feb 27, 2025Complaint1 finding
- Dec 4, 2024Complaint1 finding
Show the 12 earlier surveys
- May 16, 2024Complaint2 findings
- Apr 11, 2024Standard3 findings
- Mar 2, 2023Complaint1 finding
- Nov 17, 2022Standard15 findings
- Aug 26, 2021Standard and complaint17 findings · 1 harm
- May 2, 2019Standard7 findings
- Feb 15, 2018Standard8 findings · 1 harm
- Oct 26, 2015Standard and complaint11 findings
- Jul 30, 2014Standard and complaint2 findings
- May 9, 2013—14 findings · 1 harm
- Feb 10, 2012—7 findings
- Dec 3, 2010—10 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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