Deficiency Index

Hartley Nursing and Rehab

Pocomoke City, Maryland · CCN 215134

15 surveys since 2011, 5 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
91
Surveys
15
Harm or worse
5
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
73
Ownership
For profit - Limited Liability company
Chain
KEY HEALTH MANAGEMENT
County
Worcester · rural
Medicare-certified since
1981

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded fewer weighted findings than most of its peer group.

Weighted by harm level, against 31 for-profit facilities of 66–99 beds in Maryland.

Last survey on record

Jan 23, 2026

290 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.473.57
Registered-nurse hours per resident day0.64—
Annual nurse turnover41.3%44.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.7%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3183.8%E513.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 37 of the 91 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6232×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Hartley Nursing and Rehab, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF656Jan 23, 2026

    Based on observation, interview and record review, it was determined that the facility failed to develop and implement comprehensive care plans for the use of 1) oxygen (O2) therapy and 2) cardiac medications. This was evident for 4 (Residents #45, #62, #53 and #2) of 23 residents reviewed for care planning during the recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each Resident. It is used to plan, assess, and evaluate the effectiveness of the Resident's care. The care plan consists of focus, goal and interventions. 1a. On 1/14/2026 at 10:30 AM, during the initial tour of the facility, Resident #45's O2 concentrator was found turned off with tubing on the floor, under the bed. […]

  • No harm, potential for more than minimal, patternF695Jan 23, 2026

    Based on observation, interview, and record review, it was determined that the facility failed to provide necessary respiratory care services by failing to label oxygen administration equipment. This was evident for 4 (Resident #57, #53, #62 and #45) of 4 residents reviewed for respiratory care during the recertification survey. The findings include: Oxygen (O2) therapy is a treatment that provides a person with extra O2 to breathe in. It is also called supplemental O2. A nasal cannula is a thin, flexible tube that delivers O2 through the nose. A humidifier in O2 therapy is a device that adds moisture to dry, concentrated O2 to prevent drying and irritation of a patient's nasal passages, throat, and lungs. […]

  • No harm, potential for more than minimal, patternF727Jan 23, 2026

    Based on a review of staffing sheets and interview, it was determined that the facility failed to ensure a registered nurse (RN) was on duty of at least 8 consecutive hours, 7 days a week. This was evident for 2 of 23 days reviewed during the recertification survey and has the potential to affect all residents. The findings include: On 1/20/2026 at 10:14 AM, a review of the staffing sheets revealed that no RN worked during the 7-3 and 3- 11 shifts on Sunday, January 4, 2026, or the 3-11 shift on Saturday, January 10, 2026. On 1/21/2026 at 12:22 PM, in an interview with the Director of Nursing (DON), she confirmed that although she was the on-call RN on January 4, she was unable to fulfill her duties due to personal reasons. […]

  • No harm, potential for more than minimal, patternF812Jan 23, 2026

    Based on observations and staff interviews, it was determined that the facility failed to store and prepare food in a manner that maintained professional standards of food service safety. This practice had the potential to affect all residents eating food prepared in the facility's kitchen. The findings include:During the initial tour of the kitchen conducted on 01/14/2026 at 9:40 AM, the Surveyor and Food Service Director observed multiple food items stored in the dry storage area that were opened and undated or had illegible labeling. […]

  • No harm, potential for more than minimal, isolatedF580Jan 23, 2026

    Based on record review and interviews, it was determined that the facility failed to notify the Physician and Resident Representative (RP) of the residents' change in condition. This was evident for 2 (Resident #5 and Resident #57) of 4 residents reviewed for hospitalizations during the recertification survey. The findings include: 1. On 1/22/26, review of Resident #5's clinical record revealed that the resident was transferred to the hospital on 1/6/26 following a change in condition and returned to the facility on 1/14/26. […]

Read 25 findings in full →The most serious and the most recent: 25 of 91 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 23, 2026Standard20 findings
  • Oct 29, 2025Complaint1 finding
  • Jul 11, 2024Standard9 findings
  • Oct 22, 2020Infection control3 findings
  • Aug 5, 2019Standard and complaint7 findings · 1 harm
  • Apr 26, 2018Standard11 findings
  • May 17, 2017Complaint1 finding · 1 harm
  • Jan 20, 2017Standard and complaint8 findings
Show the 7 earlier surveys
  • Oct 9, 2015Standard and complaint13 findings
  • Oct 4, 2014Complaint1 finding
  • Oct 3, 2014Standard7 findings · 2 harm
  • Aug 13, 2014Complaint1 finding
  • Aug 5, 2014Complaint1 finding · 1 harm
  • Sep 26, 2013—2 findings
  • Aug 11, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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