Deficiency Index

Hale Nani Rehabilitation and Nursing Center

Honolulu, Hawaii · CCN 125011

23 surveys since 2010. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
252
Surveys
23
Harm or worse
3
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
288
Ownership
For profit - Limited Liability company
Chain
VOLARE HEALTH
County
Honolulu
Medicare-certified since
1974

CMS ratings

Overall
—
Health inspection
—
Staffing
—
Quality measures
—

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 25 for-profit facilities in Hawaii.

Last survey on record

May 1, 2026

192 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.694.18
Registered-nurse hours per resident day1.21—
Annual nurse turnover32.4%38.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$27,885 across 1 penalty
Special focus
SFF

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.0%H—I—
No harm, potential for more than minimalD7477.1%E1313.5%F88.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 96 of the 252 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6574×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Hale Nani Rehabilitation and Nursing Center, in the surveyor’s own words.

  • Actual harm, isolatedF600Apr 25, 2025

    Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from abuse, specifically resident-to-resident physical abuse, for 9 of 9 residents (Residents (R)10, R7, R8, R3, R1, R2, R4, R5, and R6) sampled for this type of abuse. The facility failed to provide sufficient protection to prevent resident-to- resident abuse from occurring or recurring once aware of aggressive behaviors. As a result of this deficient practice, at least one resident (R10) sustained physical injuries and experienced pain related to those injuries. […]

  • Actual harm, isolatedF689Jun 21, 2021

    Based on record review and interview, the facility failed to ensure that the facility was free of accident hazards and failed to provide adequate supervision for fall precautions for two residents, R406 and R224. This deficient practice has the potential to affect all residents in the facility. Findings include: 1) On [DATE] at 03:00 PM, surveyor reviewed R406's discharge summary from an acute care hospital dated [DATE]. R406 is an [AGE] year old male with prior medical history of dementia. R406 experienced an unwitnessed fall on [DATE] at facility. The fall resulted in a skin laceration to back of his head with uncontrolled bleeding. R406 received five surgical staples to the back of his head. […]

  • No harm, potential for more than minimal, widespreadF725Nov 19, 2025

    Based on observation, interview, and record review, the facility failed to ensure there was sufficient nursing staff to provide nursing and related services to meet the residents' needs safely for 6 of 9 residents (Residents 1, 2, 3, 4, 7, and 8), and 4 of 7 floors sampled. Specifically, residents were not receiving their showers or restorative nursing services as scheduled, residents were not being transferred by mechanical lift per the facility policy and protocol for safety, and a resident requiring an around-the-clock one-to-one (1:1) sitter did not consistently have one. […]

  • No harm, potential for more than minimal, widespreadF732Nov 19, 2025

    Based on observation, interview, and record review, the facility failed to ensure its nurse staffing information was posted in a prominent place readily accessible to all residents. In addition, the facility failed to ensure the staff information that was posted met the data requirements, specifically, facility name, resident census, and the total number and actual hours worked by licensed and unlicensed staff. Findings include:On 11/17/25 at 11:53 AM, observations made on the ground floor of the main building noted a staff assignment posting on the table at the main entrance, and a copy posted near the time clock. Review of the staff posting noted it did not include the facility name, resident census, or the total number and actual hours worked by licensed and unlicensed staff. […]

  • No harm, potential for more than minimal, widespreadF838Nov 19, 2025

    Based on interview and review of the current Facility Assessment, the facility failed to review and update the assessment when there was a change to a six-hour Certified Nurse Aide (CNA) shift schedule on 11/02/25. As a result of this deficient practice, the assessment did not reflect that the facility assessed how many CNAs were needed on each shift to safely care for the needs of the residents.Findings include:On 11/17/25 at 06:15 AM, a memo posted on the wall by the main building time clock was reviewed. […]

Read 23 findings in full →The most serious and the most recent: 23 of 252 on record.

Every survey on record

FindingsAt actual harm or above

  • May 1, 2026Standard and complaint23 findings
  • Nov 19, 2025Complaint3 findings
  • May 15, 2025Standard28 findings
  • Apr 25, 2025Complaint7 findings · 1 harm
  • Oct 22, 2024Complaint2 findings
  • Jul 19, 2024Standard26 findings
  • Mar 22, 2024Complaint1 finding
  • Sep 22, 2023Complaint3 findings
Show the 15 earlier surveys
  • Jul 14, 2023Standard and complaint22 findings
  • Sep 23, 2022Standard and complaint4 findings
  • Jun 21, 2021Standard and complaint22 findings · 1 harm
  • Jan 13, 2021Infection control1 finding
  • Jul 16, 2020Infection control1 finding
  • Jan 9, 2020Complaint1 finding
  • May 14, 2019Standard7 findings
  • Jun 19, 2018Standard and complaint26 findings
  • Jul 28, 2017Standard11 findings
  • Jul 15, 2016Standard12 findings · 1 harm
  • Jul 21, 2015Standard7 findings
  • Apr 8, 2013—13 findings
  • Oct 19, 2012—14 findings
  • Jun 14, 2011—16 findings
  • Jun 4, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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