Deficiency Index

Greystone Health Care Center

Blountville, Tennessee · CCN 445242

28 surveys since 2010, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
98
Surveys
28
Harm or worse
9
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse9

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file21/28

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
160
Ownership
For profit - Limited Liability company
Chain
PRESTIGE ADMINISTRATIVE SERVICES
County
Sullivan
Medicare-certified since
1989

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 77 for-profit facilities with 128 or more beds in Tennessee.

Last survey on record

Jul 22, 2026

110 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.173.56
Registered-nurse hours per resident day0.64—
Annual nurse turnover54.6%48.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$15,041 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.8%H—I—
No harm, potential for more than minimalD3083.3%E38.3%F25.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 36 of the 98 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F5572×

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

  • F5822×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6442×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

In the surveyor’s words

From the most serious findings on record at Greystone Health Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF600Jul 31, 2024

    Based on facility policy review, medical record review, police report review, facility investigation review, and interview the facility failed to protect the residents' right to be free from sexual abuse and physical abuse by another resident for 4 of 14 (Resident #11, #17, #18, and #5) sampled residents reviewed for abuse. On 6/25/2024, Resident #9 was observed with his hand on Resident #11's pelvic region and Resident #11 was observed shaking his head no. On 11/26/2023, Resident #18 grabbed Resident #17's arm resulting in a scratch to her finger and Resident #17 scratched Resident #18 on the face when Resident #18 entered Resident #17's room. On 3/15/2024, Resident #6 hit Resident #5 with a soda can in her chest area. […]

  • Actual harm, isolatedF600Jan 18, 2023

    Based on facility policy review, medical record review, facility investigation review, and interview, the facility failed to prevent abuse for 1 resident (Resident #1) of 5 residents reviewed for abuse. Resident #1 was sitting in the doorway of her room when Resident #2 wandered to the doorway, placed his right hand on the left side of Resident #1's neck, and grabbed the front of her shirt causing Resident #1 psychosocial distress and harm. The findings included: Review of the facility's abuse policy titled, Abuse, Neglect and Exploitation last reviewed 10/24/2022 showed .It is the policy of this facility to provide protections .that prohibit and prevent abuse .'Abuse' means the willful infliction of injury .with resulting .mental anguish, which can include .resident to resident… […]

  • No harm, potential for more than minimal, widespreadF732Oct 30, 2024

    Based on facility policy review, observations, and interviews, the facility failed to ensure daily staff posting information included the resident census, the facility name, and actual number of hours worked by Registered Nurses (RN), Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA) on 3 of 3 days reviewed for staff postings. The findings include: Review of the facility policy titled, Facility Required Postings, revised on 1/1/2022, revealed .The facility will post required postings .staffing information . […]

  • No harm, potential for more than minimal, widespreadF812Oct 30, 2024

    Based on facility policy review, observations, and interviews, the facility failed to maintain kitchen equipment in a sanitary condition, ensure spices were properly sealed, and failed to discard expired food which had the potential to affect 92 of 95 residents. The findings include: Review of the facility's policy titled, Environment, revised ,d+[DATE], revealed .Dining Services Director will ensure kitchen is maintained in a clean sanitary manner, including floors, walls . Review of the facility's policy titled, Food Storage: Dry Goods, revised ,d+[DATE], revealed .packaged .foods items will be kept .properly sealed . During an observation of the food preparation area on [DATE] at 10:15 AM, with the Certified Dietary Manager (CDM), revealed the following: 1. […]

  • No harm, potential for more than minimal, patternF578Oct 30, 2024

    Based on facility document review, medical record review, and interviews, the facility failed to ensure Durable Power of Attorney (POA) documents were entered into the medical record for 2 residents (Residents #23 and #86) and failed to provide education regarding Advance Directives on admission for 6 residents (Residents #7, #8, #18, #37, #342 and #343). The findings include: Medical record review revealed Resident #23 was initially admitted to the facility on [DATE], and was most recently readmitted to the facility on [DATE], with diagnoses including Alzheimer's Disease, Seizures, Dementia, Depression, Bipolar Disorder, Anxiety, and Psychosis. […]

Read 29 findings in full →The most serious and the most recent: 29 of 98 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 22, 2026Standard11 findings
  • May 14, 2025Complaint1 finding
  • Apr 7, 2025Complaint3 findings
  • Oct 30, 2024Standard14 findings
  • Jul 31, 2024Complaint2 findings · 1 harm
  • Jan 18, 2023Complaint1 finding · 1 harm
  • Oct 13, 2021Standard1 finding
  • Sep 10, 2021Complaint2 findings
Show the 20 earlier surveys
  • Aug 25, 2020Complaint1 finding
  • Oct 8, 2019Standard5 findings
  • Jul 2, 2019Complaint1 finding
  • Sep 6, 2018Standard5 findings · 2 harm
  • Aug 9, 2017Standard6 findings · 1 harm
  • Mar 15, 2017Complaint2 findings
  • Jul 28, 2016Standard6 findings · 1 harm
  • Jul 15, 2015Standard1 finding
  • Feb 13, 2015Complaint3 findings
  • Oct 8, 2014Complaint1 finding
  • Apr 3, 2014Standard8 findings
  • Feb 24, 2014—1 finding
  • Sep 6, 2013—8 findings · 3 harm
  • Feb 27, 2013—3 findings
  • Aug 16, 2012—1 finding
  • Jul 20, 2012—3 findings
  • Mar 7, 2012—3 findings
  • Oct 25, 2011—1 finding
  • Jul 20, 2011—2 findings
  • Jun 30, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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