Based on observation, interview, and record review, the facility failed to ensure three of three sampled residents (Resident 9, Resident 11, and Resident 10) were provided with a safe and comfortable homelike environment by failing to ensure Resident 9, Resident 11, and Resident 10's rooms had comfortable and safe temperature levels.This deficient practice had the potential to result in Resident 9, Resident 11, and Resident 10 feeling uncomfortable and placed Residents 9, 11, and 10 at risk to develop hypothermia (a dangerous drop in body temperature) which could lead to health complications and physical declines to Residents 9, 11, and 10. Findings: a. During a review of Resident 9's admission Record (AR), the AR indicated, Resident 9 was admitted to the facility on [DATE] with multiple diagnoses including respiratory failure (a serious condition that makes it difficult to breathe on your own) and sepsis (a life-threatening blood infection). During a review of Resident 9's History and Physical (H&P), dated 7/3/2025, the H&P indicated, Resident 9 was vent (ventilator – a medical device used to help support or replace breathing) dependent and nonverbal. During a review of Resident 9's Minimum Data Set (MDS - an assessment and screening tool), dated 10/17/2025, the MDS indicated Resident 9's cognitive skills (ability to think and process information) for daily decision making were severely impaired (never/rarely made decisions). The MDS indicated, Resident 9 was dependent (helper does all of the effort) on staff for ADLs (activities of daily living). b. During a review of Resident 11's AR, the AR indicated Resident 11 was admitted to the facility on [DATE] with chief complaints of sepsis and liver mass (a lump in the body) pos [possible] bowel obstruction (a partial or complete blockage of your small intestine or large intestine) and diagnosis of encounter for attention to tracheostomy (a surgically created hole, also called a stoma, in your windpipe). During a review of Resident 11's H&P, dated 7/3/2025, the H&P indicated Resident 11 had chronic (persistent or long-lasting) respiratory failure and was on vent support. During a review of Resident 11's MDS, dated [DATE], the MDS indicated Resident 11 was dependent for ADLs. During a concurrent observation and interview on 11/19/2025 at 10:14 AM with Certified Nursing Assistant (CNA) 1, Resident 9 and Resident 11's shared room had a wall mounted thermometer that indicated 64 degrees Fahrenheit ( degrees F - a method of measuring temperature). CNA 1 stated, the room temperature was 64-66 degrees and [this temperature] could be too cold for the residents. CNA 1 stated, having the proper room temperature was important for Resident 9 and Resident 11 so the residents would not have hypothermia and if it's too cold or too hot, might not be comfortable [for the residents]. During an interview on 11/20/2025 at 4:11 PM with the Stationary Engineer (SE), the SE stated resident room temperatures needed to be between 68 and 72 degrees F for the safety and comfort of the residents. The SE stated facility staff were responsible for checking room temperatures and called the maintenance [department] if there were any problems. During an interview on 11/21/2025 at 11:15 AM with the Lead Engineer ([NAME]), the [NAME] stated the maintenance department was not responsible for checking room temperatures and the facility staff contacted maintenance if there was something wrong, it it's too hot or too cold. The [NAME] stated maintenance did not keep a work order log [and this communication was] only verbal. During an interview on 11/21/2025 at 11:36 AM with the Director of Nursing (DON), the DON stated resident rooms had thermometers to check for room temperature and to ensure the room was not too hot or too cold and the engineer was responsible for checking the room temperatures. The DON stated, room temperature should be above 68 degrees F and shouldn't go too low. The DON stated staff should be checking room temperatures more when the weather changes. The DON stated the right room temperature was important for the residents to be comfortable. During an interview on 11/21/2025 at 12:24 PM with the Director of Facilities (DF), the DF stated, room temperatures should be between 68 and 75 degrees F for patient comfort. The DF stated engineering was not responsible for daily room temperature check. The DF stated the facility staff notified engineering if the room temperature was not within range for engineering to adjust the temperature. During a review of the facility's policy and procedures (P&P) titled, Temperature and Humidity Monitoring, approved date 5/2023, the P&P indicated, the purpose was to provide appropriate methods of monitoring and adjusting the temperature and relative humidity levels in sensitive areas or rooms. The P&P indicated, in all sensitive areas designed to control airborne contaminants, the ventilation system provided appropriate pressure relationships, air-exchange rates, filtration efficiencies, temperature and humidity within acceptable standards in order to inhibit bacterial growth and prevent infection, as well as promote patient comfort and safety. The P&P indicated, temperature range from 68-75 degrees. During a review of the facility's undated Patient Guide (the admission packet provided to the residents and/or family members), the Patient Guide included a Mission Statement (MS). The MS indicated, Our mission is to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual, and diverse multicultural needs our patients and their loved ones. The MS indicated the facility advocated the preservation of human dignity in the delivery of services and programs. c. During a review of Resident 10's AR, the AR indicated the facility admitted Resident 10 on 10/15/2025, with diagnoses including chronic respiratory failure, chronic obstructive pulmonary disorder (COPD - a chronic lung disease causing difficulty in breathing), and cerebrovascular disorder (CVA - stroke, loss of blood flow to a part of the brain). During a review of Resident 10's MDS, dated [DATE], the MDS indicated Resident 10's cognition was severely impaired. The MDS indicated Resident 10 was dependent on staff with ADL and mobility. During an observation on 11/19/2025 at 11 AM in Resident 10's room, the wall-mounted, red-indicator, liquid-in-glass thermometer (a wall thermometer with a red liquid line that rises to show the temperature) showed a room temperature of 60 degrees degrees F. The thermometer displayed temperature using a vertical degrees F scale with a red indicator line. During an interview on 11/19/2025 at 11:30 AM, with Licensed Vocational Nurse (LVN) 1, LVN 1 stated Resident 10's room thermometer showed 60 degrees F and this temperature was too low for Resident 10's comfort. LVN 1 stated resident rooms (in general) should have been set at 70 degrees F and stated lower temperatures can cause discomfort and health risks for residents. LVN 1 stated staff were responsible for notifying the engineering department when room temperatures were below the acceptable range. During an interview on 11/20/2025 at 4 PM with the SE, the SE stated resident room temperatures should be maintained between 68 – 75 degrees F. The SE stated the facility did not typically monitor room temperatures daily and nursing along with floor staff were responsible for identifying room temperature issues and submitting work orders or notifying engineering when there were problems with room temperatures. During a review of the facility's P&P titled, Temperature and Humidity Monitoring, dated 5/2023, the P&P indicated that in all sensitive areas designed to control airborne contaminants. The P&P indicated a relative humidity that is too high can result in damp or moist supplies with added opportunity for mold and microbial growth. The P&P indicated it can also contribute to excess perspiration and occasional sweat through when combined with high temperatures. The P&P indicated a relative humidity that is too low can result is excessive bacteria-carrying dust; it also increases the risk of electrostatic charges which pose a fire hazard in an oxygen rich environment or when flammable agents are present. During a review of the facility's Job Description and Performance Standards (JDPS) titled, Stationary Engineer, dated 6/27/2025, the JDPS mission statement indicated the mission was to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual, and diverse multi-cultural needs of our patients and their loved ones. The JDPS indicated we advocate the preservation of human dignity in the delivery of our services and programs.
Every finding on record at Greater El Monte Community Hos
El Monte, California · CCN 555634
20 findings across 4 inspections, in the inspector's own words.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.
Inspection of November 21, 2025
9 findingsBased on observation, interview, and record review, the facility failed to ensure food was stored, prepared, and distributed under sanitary conditions for all the residents in the facility by failing to:A. Ensure two damaged canned goods were removed from the usable food-inventory shelf, resulting in unsafe food items stored with products intended for resident consumption.B. Ensure two (2) of four (4) sanitation buckets located in the main kitchen had adequate amount of quaternary sanitizing solution (an ammonium solution used for sanitizing surfaces) for the disinfection of key areas in the kitchen utilized to prepare residents food.These failures had the potential to expose residents to foodborne illnesses (illness caused by food contaminated with bacteria) and contamination due to inadequate sanitation of food-contact surfaces and improper storage of compromised canned goods.Findings:A. During an observation on 11/19/2025 at 8:45 AM, with the Head [NAME] (HC), two dented cans of enchilada sauce were observed stored on the facility's dry-storage area and on shelving designated for usable food items. Both cans had dents along the sides. The cans were not labeled or placed in the designated area for compromised or damaged cans.During an interview on 11/19/2025 at 9:10 AM with the Purchasing Staff (PS), the PS stated the PS inspected all food deliveries upon arrival at the facility. The PS stated the PS's practice was to separate any dented cans from intact canned goods before stocking items in the dry-storage area. The PS stated dented cans were placed in a designated holding area and were not used for meal service. The PS stated serving food from dented cans could pose a contamination risk [for the residents consuming the food]. The PS stated two dented cans observed on the dry-goods shelf should not have been stored there and stated the PS would remove them.B. During an observation on 11/19/2025 at 9:15 AM, the HC checked the quaternary sanitizing solution in four sanitation buckets located in the main kitchen using quaternary test strips. The HC placed a test strip in Bucket #1 for 10 seconds, per the manufacturer's instructions, and the test strip indicated below 150 ppm (ppm - parts per million, unit of measurement, orange in color). The HC then placed a test strip in Bucket #2 for 10 seconds, according to the manufacturer's instructions, and the test strip also indicated below 150 ppm.During an interview on 11/19/2025 at 9:20 AM, the HC stated 2 of the 4 sanitation buckets were below the required sanitizing concentration [as indicated in] the manufacturer's instructions. The HC stated maintaining sanitation buckets at the proper disinfectant strength was essential to prevent cross contamination (process by which bacteria can be transferred from one area to another). The HC verified the 2 sanitation buckets were reading below 150 ppm and stated they must remain between 150 ppm and 400 ppm [olive green in color] to be effective. The HC stated that when the sanitation solution fell below the required concentration, the solution would not adequately kill bacteria on food-contact surfaces, which increased the risk of foodborne illnesses and contamination during meal preparation.During an interview on 11/19/2025 at 09:30 AM, the Dietary Supervisor (DS) stated that dented food cans were not used for meal preparation because dents could compromise the can's integrity, leading to rust, contamination, and an increased risk of botulism (A rare, but serious, muscle-paralyzing illness caused by a powerful toxin produced by the bacteria Clostridium botulinum). The DS stated dented cans were separated from usable stock and kept in a designated holding area to prevent accidental use and stated dented cans should not have been stored in the dry storage area. The DS stated that maintaining sanitation buckets at the proper sanitizing concentration was essential to ensure food-contact surfaces were effectively disinfected and to prevent cross-contamination during meal service.During a review of undated Ecolab manufacturer's instructions, used by the facility, indicated the acceptable sanitizing concentration range for the solution was 150 ppm to 400 ppm.During a review of the facility's policy and procedure (P&P) titled, Infection Control - Food and Nutrition Services revision date 4/2024, the P&P indicated:1. All foods are of good quality and are procured from sources considered satisfactory by federal, state, and local authorities. Foods that are damaged in any way, such as unlabeled, dented, rusty, leaking or broken containers are reported and discarded. Cans with rim dents or which are swollen are discarded.2. All utensils and equipment are cleaned and sanitized with diluted Ecolab Oasis 146 Multi-Quat Sanitizer daily. Sanitizer concentration should be between 150-400 ppm. Strips are used to determine the proper sanitation range of the sanitizer. Sanitizer needs to be changed every 2 hours.3. Food contact surfaces (example: cutting boards, food preparation tables) are cleaned and sanitized with diluted Ecolab Oasis 146 Multi-Quat Sanitizer (concentration should be between 150-400ppm) once every four (4) hours or as required.
Based on interview and record review the facility failed to provide comprehensive care plans (CP) for one of four residents (Resident 2) when Resident 2 did not have a care plan for diabetes mellitus (DM, a disease characterized by high blood sugar levels due to insufficient insulin [a hormone which regulates the amount of sugar in the blood] production).This failure had the potential to result in Resident 2's individualized medical needs not being met.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility originally admitted Resident 2 on 4/25/2025 with a diagnosis that included acute chronic respiratory failure (a worsening of a long-term lung problem where the lungs cannot provide enough oxygen [colorless, odorless gas] to the body).During a review of Resident 2's Minimum Data Set (MDS- a resident assessment tool), dated 8/6/2025, the MDS indicated Resident 2 had an active diagnosis of DM.During a review of Resident 2's History and Physical (H&P), dated 10/9/2025, the H&P indicated Resident 2 was unable to complete the review of systems (a series of questions about symptoms the resident may be experiencing).During a concurrent interview and record review on 11/20/2025 at 12:27 PM with Registered Nurse (RN) 1, Resident 2's CPs were reviewed. RN 1 stated Resident 2 did not have a CP for DM. RN 1 stated it was important for Resident 2 to have comprehensive CPs to help direct the care of Resident 2.During an interview on 11/21/2025 at 10:59AM with the Director of Nursing (DON), the DON stated it was important for Resident 2 to have a CP that addressed DM to ensure the facility addressed the disease process for Resident 2. Additionally, the DON stated a DM CP would aid in communication with the doctor regarding Resident 2's medical progress.During a review of the facility's Policy and Procedure (P&P) titled, Care Planning, reviewed 11/2024, the P&P's purpose indicated, To assure a coordinated and comprehensive written plan is developed based on the resident assessment instrument and on the individual needs of the resident. The P&P's procedure indicated, Each diagnosis will be listed and updated as necessary.
Based on observation, interview, and record review, the facility failed to ensure, for one of four sampled residents (Resident 11), the enteral feeding (nutrition taken through the mouth or through a tube that goes directly to the stomach or small intestine) water flush bag (bag of fluid used to keep medical tubing clear and free from blockages) was labeled and dated as indicated in the facility's Policy and Procedure (P&P) titled, Administration of Formula Via Feeding Tube, Gravity, Bolus Pump. This failure had the potential to result in medical complications such as infections (the invasion and growth of germs in the body) for Resident 11.Findings:During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on [DATE].During a review of Resident 11's History and Physical (H&P), dated [DATE], the H&P indicated Resident 11 had diagnoses including chronic (persistent or long-lasting) respiratory failure (a medical condition that happens when your lungs cannot get enough oxygen [colorless, odorless gas]), was on a ventilator (a machine used to support or replace the breathing of a person), and had a gastrostomy tube (a feeding tube that goes directly into the stomach). The H&P indicated Resident 11 was unable to complete the review of systems (a series of questions about symptoms the resident may be experiencing).During a review of Resident 11's Physician's Nursing Orders Report (PNOR), dated [DATE], the PNOR indicated an order to flush Resident 11's gastrostomy tube with 50 milliliters (ml-a unit of measurement) of water before medication administration and 20 ml of water after [medication administration].During an observation on [DATE] at 9:56 AM in Resident 11's room, Resident 11's water flush bag was observed without a date indicating when the water flush bag was first used. During an interview on [DATE] at 11:05 AM with Registered Nurse (RN) 2, RN 2 stated Resident 11's water flush bag should be dated to indicate when the water flush bag was first used. RN 2 stated it was important to indicate the date of first use to prevent Resident 11 from receiving old or expired fluids which could lead to infections. During an interview on [DATE] at 10:57 AM with the Director of Nursing (DON), the DON stated it was the policy of the facility to date the water flush bag to ensure the safety of the residents (in general). During a review of the facility's P&P titled, Administration of Formula Via Feeding Tube, Gravity, Bolus Pump, revised 7/2019, the P&P's purpose indicated, To administer nutrients to residents who are unable to eat orally without complications. To assure proper absorption of nutrients by proper administration, without untoward side effects. The P&P's procedure indicated, Pump bags, syringe and tubing are to be changed every 24 hours and properly labeled with date, time, and nurse's initials.
Based on observation, interview, and record review, the facility failed to provide preventive care, for one of one sampled resident (Resident 6), who was at risk for the development of pressure injuries (PU/PI - refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) by failing to:1. Conduct an Interdisciplinary Team Meeting (IDT - a group of healthcare professionals from various disciplines who collaborate, assess, coordinate, and manage each resident's comprehensive health care, including his or her medical, psychological, social, and functional needs) when Resident 6 developed a stage 2 (partial-thickness loss of skin, presenting as a shallow open sore or wound) PU/PI at the facility. 2. Consult with the Clinical Nutrition Manager (CNM - Registered Dietician) to obtain nutrition or hydration interventions when Resident 6 developed a stage 2 PU/PI.3. Follow Resident 6's care plan (CP) for PU/PI on 11/21/2025, indicating always apply a left heel protector.These deficient practices had the potential to result in worsening of existing PU/PI or result in the development of new PU/PIs for Resident 6. Findings:During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted to the facility on [DATE] with multiple diagnoses including cerebrovascular disease (CVA - a group of conditions that affect blood flow to your brain) and encounter for attention to tracheostomy (a surgically created hole, also called a stoma, in the windpipe).During a review of Resident 6's RD - Nutritional Assessment (NA), dated 10/7/2025, the NA indicated one of the nutritional goals was improved skin integrity. During a review of Resident 6's Patient Progress Notes (PN) dated 10/19/2025, the PN indicated open skin [on the] sacrum (a triangular bone located at the base of the spine) was noted on Resident 6 during morning care.During a review of Resident 6's CP, titled Actual altered skin integrity related [to the] presence of pressure ulcer, Site: sacrum, stage: 2 dated 10/19/2025, the CP indicated, one of the multiple approach/plan was to assess nutritional needs to promote wound healing (protein, calories, vitamins and mineral supplement) by [the] dietician.During a review of Resident 6's Minimum Data Set [MDS - an assessment and screening tool], dated 10/21/2025, the MDS indicated Resident 6's cognition (ability to understand and process information) was severely impaired. The MDS indicated was dependent (helper does all of the effort) for activities of daily living and to roll left and right (the ability to roll from lying on back to left and right side and return to lying on back on the bed). The MDS indicated Resident 6 had hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) or hemiparesis (weakness or the inability to move on one side of the body) and was at risk [for the development] of PU/PI. The MDS indicated, Resident 6 had one unhealed stage 2 PU.During a review of Resident 6's PN dated 10/22/2025, the PN indicated, a stage 2 PU on Resident 6 measuring a length of two (2) centimeters (cm - a metric unit of measurement used for measuring the length) x (by) a width of two and half (2.5) cm with a depth of one (1) cm. The PN indicated, the sacrum stage 2 PU had a red wound bed (the base or open area of a wound) and slight exudate (drainage that seeps out of wounds)/odor. The PN indicated, Resident 6 was noted to have a new deep tissue injury (DTI - a type of PU/PI that occurs under intact skin, affecting the soft tissues and bone) on the left heel measuring 1.5 cm x 1.5 cm.During a review of Resident 6's CP, titled Actual altered skin integrity related presence of pressure ulcer, Site: l (left) heel, stage: DTI dated 10/29/2025, the CP indicated, one of the multiple approach/plan was to use pillows to relieve pressure off heel and foot and to apply protector to the left heel at all times.During a review of Resident 6's undated Physician's Nursing Orders Report (PNOR), printed 11/18/2025, the PNOR indicated, an order to elevate both heels on pillows at all times.During a concurrent interview and record review on 11/20/2025 at 11:33 AM with the Registered Nurse (RN) 1, Resident 6's medical records were reviewed. RN 1 stated, an open skin stage 2 PU was identified on Resident 6's sacrum on 10/18/2025 and the dietician was not consulted. RN 1 stated, a consultation with a dietician was important when residents developed a new PU so the dietician could give recommendations to prevent further deterioration and the development of another skin breakdown. RN 1 stated, the dietician could add supplements, like protein, vitamin C to help heal the wound [PU]. RN 1 stated, conducting an IDT was important because the IDT discussed the resident's (in general) care and current condition. RN 1 stated there was no IDT conducted in October 2025. RN 1 stated, Resident 6 developed a new DTI PU on the left heel on 10/29/2025. During an interview on 11/20/2025 at 1:42 PM with the CNM, the CNM stated a dietician should be consulted for residents who were at risk of developing PUs or after developing a PU to prevent the PU from worsening and for the dietician to recommend wound healing supplements. The CNM stated, the facility did not notify the CNM regarding Resident 6's PUs that developed on 10/18/2025 and 10/29/2025, I was not made aware of it.During a concurrent observation and interview on 11/21/2025 at 8:17 AM with RN 2, Resident 6 was asleep lying in bed. Resident 6 had two pillows underneath Resident 6's legs with the left foot (heel) resting on the fitted sheet while the right foot was resting on top of the left foot. Resident 6 did not have heel protector on Resident 6's left foot. RN 2 stated, Resident 6's feet should be offloading [the process of reducing or removing pressure from the affected area to promote healing] to prevent the PU from getting worse.During an interview on 11/21/2025 at 10:25 AM with Certified Nursing Assistant (CNA) 2, CNA 2 stated, one of the interventions for Resident 6's left heel PU was to put pillows to elevate Resident 6's left heel.During an interview on 11/21/2025 at 11:36 AM with the Director of Nursing (DON), the DON stated, the discovery of Resident 6's stage 2 PU was not considered a significant change, only anything above stage 2, but an IDT should have been conducted, yes, of course, to be on the same page for the plan of care of Resident 6. The DON stated the dietician was involved in the IDT.During an observation on 11/21/2025 at 10:30 AM with RN 1 and Licensed Vocational Nurse (LVN) 3, Resident 6's PU/PI located on the sacrum was closed, pale in color and scarring. Resident 6's left heel DTI had a pale colored center and surrounded with a dark reddish purplish colored area.During a review of the facility's policy and procedure (P&P) titled, Pressure/Vascular Ulcer Management, revised date 4/12/2005, the P&P's purpose indicated to ensure a system of evaluation, assessment, and monitoring of residents for pressure/vascular ulcer management that promoted the healing of pressure ulcers that were present, including prevention of infection to the extent possible. The P&P indicated, an assessment of care needs for pressure/vascular ulcer management would be made with emphasis on but not limited to treatment, pressure reducing devices and nutritional status. The P&P indicated, if pressure/vascular areas were present, the licensed nurse would notify appropriate disciplines for referrals (i.e., dietary.).During a review of the facility's 2025 Facility Assessment [FA], the FA indicated, the facility offered services and care based on the residents' needs that included general care for skin integrity with specific care or practices such as pressure injury prevention and care, skin care, wound care (surgical, other skin wounds).
Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 5) who had a urinary catheter (a flexible plastic tube inserted into the bladder to provide continuous urinary drainage) received proper care and services when Resident 5's urinary catheter was not flushed (the use of a sodium chloride solution to clean out a catheter) as indicated by the Order Information Report, dated 9/25/2025.This failure had the potential to result in blockage to Resident 5's urinary catheter resulting in discomfort or a urinary tract infection (an infection in any part of the urinary system: kidneys, bladder, or urethra [tube through which the urine leaves the body]).Findings:During a review of Resident 5's admission Record (AR), the AR indicated the facility originally admitted Resident 5 on 8/11/2025 with diagnoses including chronic (persistent or long-lasting) respiratory failure (a medical condition that happens when your lungs cannot get enough oxygen [colorless, odorless gas]) and hypertension (high blood pressure).During a review of Resident 5's History and Physical (H&P), dated 9/24/2025, the H&P indicated Resident 5 had a diagnosis of benign prostatic hyperplasia (enlargement of the prostate gland that can lead to urinary problems).During a review of Resident 5's Order Information Report, dated 9/25/2025, the order information report indicated sodium chloride (NaCl) Irrigation (solution used to prevent blockage one to one ratio of sodium and chloride ions) for an increase in sediments (particles that settle at the bottom), cloudiness, and hematuria (blood in the urine) was ordered for Resident 5 with a start date of 9/25/2025.During a review of Resident 5's Care Plan (CP) titled Required Indwelling Foley Catheter, initiated 9/25/2025, the CP indicated to monitor and maintain patency and placement of the suprapubic (a surgically created connection between the urinary bladder and the skin) or indwelling catheter.During a review of Resident 5's Minimum Data Set (MDS- a resident assessment tool), dated 10/6/2025, the MDS indicated Resident 5's cognitive (the ability to think and process information) skills for daily decision making were severely impaired.During a concurrent observation and interview on 11/19/2025 at 10:35 AM with Registered Nurse (RN) 1 in Resident 5's room, bloody sediment was observed in Resident 5's urinary catheter tubing. RN 1 stated Resident 5's urinary catheter should be flushed with normal saline to prevent the catheter from occluding (blockage) causing an infection. During an observation on 11/20/2025 at 2:23 PM in Resident 5's room, cloudy sediments were noted in Resident 5's urinary catheter tubing.During an interview on 11/20/2025 at 3:28 PM with Licensed Vocational Nurse (LVN) 2, LVN 2 stated LVN 2 was aware that the catheter had sediments in Resident 5's urinary catheter tubing and LVN 2 had not flushed the catheter tubing today. LVN 2 stated it was important to flush Resident 5's urinary catheter tubing to prevent the catheter from occluding. During a review of the facility's Policy and Procedure (P&P) titled, Catheter Care, Routine Daily, revised 11/2024, the P&P's purpose indicated, To maintain resident hygiene and to reduce the risk of urinary tract infection. The P&P's policy indicated, It is the policy of this facility that routine catheter care will be provided twice daily as a part of daily nursing care and as a measure of good nursing practice.
Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 10's) room environment was maintained in safe, comfortable, and sanitary condition by failing to:A. Ensure no active roof leak was present in Resident 10's room during active rain season on 11/20/2025.B. Prevent and repair visible wall damage caused by wall moisture and due to the leak in Resident 10's room.This deficient practice placed Resident 10 at risk for respiratory irritation, exacerbation of underlying health conditions, and physical decline. Additionally, there was a potential for discomfort to Resident 10, environmental contamination, increased risk of mold growth, and further structural damage. Findings:During a review of Resident 10's admission Record (AR), the AR indicated the facility admitted Resident 10 on 10/15/2025, with diagnoses including chronic (persistent or long-lasting) respiratory failure (a condition where there's not enough oxygen [colorless, odorless gas] or too much carbon dioxide in the body), chronic obstructive pulmonary disorder (COPD - a lung disease causing difficulty in breathing), and cerebrovascular disorder (CVA - stroke, loss of blood flow to a part of the brain).During a review of Resident 10's Minimum Data Set (MDS - a resident assessment tool), dated 10/27/2025, the MDS indicated Resident 10's cognition (the ability to think and process information) was severely impaired. The MDS indicated Resident 10 was dependent (helper does all of the effort) with activities of daily living (ADL, term used in healthcare that refers to self-care activities) and was dependent with mobility.During an observation on 11/20/2025 at 3:30 PM in Resident 10's room, heavy rain was observed from inside the room and through Resident 10's room window. There was moisture on the upper wall located above the window, the wall was stained, discolored, and had visible deterioration, including peeling and separation of wall material. Additionally, there were water drops observed at the top of the window blinds.During an interview on 11/20/2025 at 4 PM with the Stationary Engineer (SE), the SE stated the SE was aware of the water leak [in Resident 10's room] for about one week. The SE stated staff had reported the water leak and the damaged wall in Resident 10's room approximately one week ago. The SE stated repairs were completed on the rooftop to prevent further water penetration [into Resident 10's room]. However, the SE stated the interior wall was never repaired or properly aired out, and the wall should have been [repaired] because moisture created mold, and mold could affect the resident's safety [health]. The SE stated that based on the current appearance of the wall, there was still a water leak, and the issue needed to be addressed immediately.During an interview on 11/21/2025 at 11:25 AM with the Lead Engineer ([NAME]), the [NAME] stated the leak in Resident 10's room had occurred due to recent rain within the last week. The [NAME] stated there was a drainage system that ran along the exterior wall directly adjacent to Resident 10's window, and this system tended to become backed up during heavy rain season. The [NAME] stated the area was previously sealed off, but based on the continued water intrusion, it appeared the seal was not properly installed. The [NAME] stated the ongoing water leak was evident by the appearance of the wall and the continuous wall damage. The [NAME] stated this condition posed a hazard to Resident 10 and needed to be corrected immediately to prevent further damage that could potentially affect Resident 10's health.During a review of the facility's Job Description and Performance Standards (JDPS) titled, Lead Engineer, revision date 7/3/2013, the JDPS mission statement indicated it was the facility's mission to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual and diverse multi-cultural needs of our patients and their loved ones. We advocate the preservation of human dignity in the delivery of our services and programs. During a review of the facility's Policy and Procedure (P&P) titled, Work Orders - Engineering, reviewed 5/2022, the P&P indicated:A. It is the policy of [the facility] to maintain the Hospital in [a] safe operating condition.B. It is the responsibility of the Engineering Department to keep the hospital in a safe and efficient operating condition at all times, and to establish a P&P for requesting repairs to the facility and its equipment.During a review of the facility's JDPS titled, Stationary Engineer, dated 6/27/2025, the JDPS mission statement indicated it was the facility's mission to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual, and diverse multi-cultural needs of our patients and their loved ones. The P&P indicated we advocate the preservation of human dignity in the delivery of our services and programs.
Based on observation, interview, and record review, the facility failed to provide necessary respiratory care services for one of four sampled residents (Resident 11), as indicated by the facility's Policy and Procedure (P&P) titled, Tracheostomy Site Care, when Resident 11's tracheostomy tube (a breathing tube placed through a surgical opening in the neck) was left soiled on 11/19/2025.This failure had the potential for Resident 11 to develop medical complications such as infections (the invasion and growth of germs in the body).Findings:During a review of Resident 11's admission Record (AR), the AR indicated the facility admitted Resident 11 on 12/12/2023.During a review of Resident 11's History and Physical (H&P), dated 7/3/2025, the H&P indicated Resident 11 had diagnoses including chronic (persistent or long-lasting) respiratory failure (a medical condition that happens when your lungs cannot get enough oxygen [colorless, odorless gas]), was on a ventilator (a machine used to support or replace the breathing of a person), and had a gastrostomy tube (a feeding tube that goes directly into the stomach). The H&P indicated Resident 11 was unable to complete the review of systems (a series of questions about symptoms the resident may be experiencing).During a review of Resident 11's Physician's Nursing Orders Report (PNOR), dated 11/18/2025, the PNOR indicated an order to change/clean Resident 11's inner cannula (a removable tube that sits inside the tracheostomy tube) and trach [tracheostomy] tie daily and as needed if soiled.During a review of Resident 11's Care Plan (CP) titled Potential for infection related to long-term tracheostomy tube status and colonization [presence of a microorganism on/in a host with growth and multiplication of the organism but without interaction between host and organism], initiated 12/13/2023, the CP's approach plan indicated Resident 11 should receive tracheostomy care as ordered to help prevent infections.During an observation on 11/19/2025 at 9:56 AM in Resident 11's room, the inner part of Resident 11's tracheostomy tube was observed to be soiled with old bloody residue. During an interview on 11/19/2025 at 10:40 AM with Respiratory Therapist (RT) 1, RT 1 stated Resident 11's tracheostomy was soiled and [the bloody drainage] should be cleaned as ordered [by the physician]. RT 1 stated RT 1 had not had a chance to clean the bloody drainage in Resident 11's tracheostomy tube. RT 1 stated the bloody residue in Resident 11's tracheostomy could cause an infection if left in the tube.During an interview on 11/21/2025 at 10:54 AM with the Director of Nursing (DON), the DON stated the bloody residue in Resident 11's tracheostomy tube should have been cleaned to help prevent Resident 11 from developing infections.During a review of the facility's P&P titled, Tracheostomy Site Care, reviewed 11/2024, the P&P's purpose indicated, To prevent loss of skin integrity and prevent infection at the tracheostomy site. The P&P's policy indicated, Tracheostomy site care will be performed every shift, and as needed.
Based on observation, interview, and record review, the facility failed to ensure a tube-feeding syringe containing gastric contents was discarded after use and was not left at the bedside for one of two sampled residents (Resident 10).This failure had the potential to result in bacterial contamination and infections to Resident 10, staff, and visitors who could have encountered the contaminated tube feeding syringe. Findings:During a review of Resident 10's admission Record (AR), the AR indicated the facility admitted Resident 10 on 10/15/2025, with diagnoses including chronic (persistent or long-lasting) respiratory failure (a condition where there's not enough oxygen [colorless, odorless gas] or too much carbon dioxide in the body), chronic obstructive pulmonary disorder (COPD - a lung disease causing difficulty in breathing), and gastrostomy tube (G-tube - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).During a review of Resident 10's Minimum Data Set (MDS - a resident assessment tool), dated 10/27/2025, the MDS indicated Resident 10's cognition (the ability to think and process information) was severely impaired. The MDS indicated Resident 10 was dependent (helper does all of the effort) with activities of daily living (ADL, term used in healthcare that refers to self-care activities) and was dependent with mobility. The MDS indicated Resident 10 received tube feeding.During an observation on 11/19/2025 at 10:28 AM, in Resident 10's room, a tube-feeding syringe containing gastric contents was observed on Resident 10's bedside table. The syringe was left inside a wrapper packaging, and the syringe was filled with gastric contents.During an interview on 11/19/2025 at 11:30 AM, with Licensed Vocational Nurse (LVN) 1, LVN 1 stated the syringe [left on Resident 10's bedside] should have been discarded immediately after checking Resident 10's gastric residuals (remaining contents) and stated that leaving a used syringe with gastric contents at the bedside was not consistent with infection-control practices. LVN 1 stated syringes with gastric content can harbor bacteria and should not remain in a resident-care environment.During an interview on 11/21/2025 at 1:32 PM, with the Director of Nursing (DON), the DON stated that the tube feeding syringe for Resident 10 should have been discarded immediately after use. The DON confirmed used syringes with gastric content must be removed from the bedside to prevent contamination. The DON stated in-services would be conducted to remind staff of the importance of discarding gastric-content syringes promptly and ensuring they were never left in the resident care area.During a review of the facility's P&P titled, Infection Prevention & Control Plan, review date 7/2025, the P&P indicated the goals of the infection control program included, but are not necessarily limited to:A. Minimizing the risk of transmitting infections with the use of procedures, medical equipment and medical devices.B. Maintaining a sanitary environment to avoid sources and transmission of infections and communicable diseases.
Inspection of October 2, 2024
5 findingsBased on observation, interview, and record review, the facility failed to maintain a clean, sanitary, and homelike environment for six of six sampled residents' (Resident 3, 4, 5, 7, 8, and 9) rooms. This deficient practice had the potential for residents to be exposed to dirt, mold, and drywall dust, which can lead to a decline in the resident's health and result in irritation of the eyes, skin, nose, throat, and lungs. Additionally, prolonged exposure can cause serious problems such as acute (sudden) respiratory illness, persistent coughing, and asthma (narrowed airways in the lungs that make it difficult to breath). Findings: During an observation on 10/2/2024 at 8:41 a.m. in Resident 4 and Resident 8's bathroom, a cracked floor where the floor meets the wall near the toilet and a right-side wall was observed with scraped and chipped paint. During an observation on 10/2/2024 at 8:55 a.m. in Resident 3 and Resident 5's bathroom, behind a round light above the mirror, the wall had missing plaster and paint where a previous light fixture had been removed. Resident 3 and Resident 5's bathroom had chipped paint and scratch marks on adjacent walls and on the door frame casings. During an observation on 10/2/2024 at 8:57 a.m. in Resident 9's bathroom, three walls were observed with multiple peeling paint spots and one wall was observed with a horizontal scratch mark line (over 18 inches in length) near the light switch. During an observation on 10/2/2024 at 8:58 a.m. in Resident 7's bathroom, the following were present: a) a cracked floor near the corner of the wall and to the left side of the bathroom sink. b) underneath the bathroom sink and, on the floor, there was a brown/reddish rust stain. c) above on the ceiling, there was missing plaster and paint where a previous larger light fixture had been removed and a smaller light fixture had been installed. During a concurrent observation and interview on 10/2/2024 at 9:17 a.m., with Certified Nursing Assistant 3 (CNA 3), in Resident 3, 5, 7 and 9's bathroom, CNA 3 stated CNA 3 would report to the charge nurse (unidentified) and the Director of Nursing (DON) any maintenance issues. CNA 3 stated the charge nurse or DON would place an order in the computer to notify the engineering department, responsible for [facility] repairs, plaster, and painting. CNA 3 stated CNA 3 did not know if the repairs needed in bathrooms of Residents 3, 5, 7 and 9, were reported by housekeeping or any other staff. CNA 3 stated CNA 3 did not report any maintenance issues for Residents 3, 5, 7 and 9. During a concurrent observation and interview on 10/2/2024 at 9:34 a.m., with Housekeeping (HK), in Resident 7's bathroom, the HK stated cracked floors and overhead light repairs were done by engineering [department]. The HK stated another housekeeper who worked at night, waxed the floor last week. The HK stated the HK did not know when someone reported maintenance issues, but any staff member could report maintenance issues. The HK stated the HK did not report the cracked floor or overhead light repair maintenance issue. The HK stated when a resident's (in general) bathroom had floor cracks, chipped paint, or wall damage, it should be repaired because it could gather dirt or debris and it was not safe for residents. During a concurrent observation and interview on 10/2/2024 at 10:02 a.m., with Environmental Services Manager (EM), in Resident 3, 5, 7 and 9's bathroom, the EM stated the EM rounded daily and asked the manager or charge nurse for any issues in the unit that needed to be addressed. The EM stated the EM did not keep a log or track daily rounds; the EM let Engineering know right away so it could be corrected on the spot. The EM stated in Resident 7's bathroom there was a brown/reddish rust stain on the floor underneath the sink. The EM stated the rust stain on the floor was darker and the EM cleaned it in March of this year, but the stain only faded to light brown/reddish. The EM stated the bathroom floor needed to be redone because it was not clean. The EM stated the EM was unsure if the floor crack was reported to Engineering, and the crack should be fixed because it would accumulate a lot of dirt in the crack and was a safety risk to the residents. During a concurrent interview and record review on 10/2/2024 at 10:38 a.m., with the Facilities Manager (FM), the Engineering Department's Work Order Submission, dated June to September 2024 was reviewed. The FM stated subacute staff was usually good at reporting all issues that needed to be addressed by Engineering. The FM stated there were no work order requests for repair work in Residents 3, 4, 5, 7, 8, and 9's bathrooms. The FM stated maintenance issues such as cracked flooring, patching, and painting were issues that should be addressed because a cracked floor could cause a resident to slip and fall. The FM stated chipped or peeling paint on the walls could cause breathing problems for the residents. During a review of the facility's policy and procedure (P&P) titled, Work Orders -ENG 1.01, dated May 2022, the P&P indicated, Scope: It is the policy of [the facility] to maintain the [facility] in a safe operating condition. The P&P further indicated, It is the responsibility of the Engineering Department to keep the [facility] in a safe and efficient operating condition at all times . During a review of the facility's undated Mission Statement (included in the admission packet given to the resident/family members), the statement indicated, Our mission is to provide quality healthcare in a safe environment that is sensitive and supportive to the physical, emotional, spiritual, and diverse multicultural needs of our patients and their loved ones. The statement indicated [the facility] would advocate the preservation of human dignity in the delivery of services and programs.
Based on observation, interview, and record review, the facility failed to implement infection control protocols for 8 of eleven sampled residents (Resident 1, 2, 3, 5, 7, 9, 10, and 11) by failing to: a. Ensure that Enhanced Barrier Precautions (EBP, gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO [a germ resistant to many antibiotics] as well as those at increased risk of MDRO acquisition, e.g., residents with wounds or indwelling [inside your body] medical devices) were implemented and applied for Residents (2, 3, 5, 7, and 11) who had indwelling medical devices (a medical device that remains inside the body and provides a direct path for pathogens [any organism that causes disease] to enter the body and cause infection) and who were at risk for acquiring Multi-Drug Resistant Organisms (MDRO, bacteria that have become resistant to certain antibiotics). b. Resident 9 and Resident 10's restroom had IV (intravenous, within a vein) poles (devices that keep IV bags full of medicine or fluid in place) stored inside Resident 10's restroom. c. Resident 1 and Resident 2's shared restroom had a red trash can with a label that indicated Biohazard (substance that poses a threat [or is a hazard] to the health of living organisms, primarily humans) that was full, and the lid was not closed. These failures had the potential to spread pathogens (any organism that causes disease) and result in cross contamination (process by which bacteria can be transferred from one area to another) among healthcare workers and residents and compromise Residents 1, 2, 3, 5, 7, 9, 10, and 11's well-being. Findings: a. During an observation on 10/2/2024 at 8 AM, Licensed Vocational Nurse 2 (LVN 2) administered medications for Resident 3 via Gastrostomy-Tube (G-tube, a tube that is inserted through the abdominal wall and into the stomach to provide nutrition and medication) without donning a gown. During an observation on 10/2/2024 at 08:35 AM, LVN 2 administered medications for Resident 7 via G-tube without donning a gown. During an observation on 10/2/2024 at 08:49 AM, LVN 2 administered medications for Resident 5 medications via G-tube without donning gown. During an observation on 10/2/2024 at 09:04 AM, LVN 2 administered medications for Resident 11 via G-tube without donning a gown. During an observation on 10/22/2024 at 09:15 AM, LVN 2 administered medications for Resident 2 via G-tube without donning a gown. During an observation on 10/22/2024 at 10:30 AM, the facility had no EBP signs posted on resident's room doors or the perimeter. During an interview on 10/2/2024 at 11:10 AM, the Infection Preventionist (IP) Nurse stated the IP's expectation was for all staff to wear proper PPE, such as a gown, during medication administration via G-tube due to the high potential risk of bodily fluid exposure. The IP Nurse stated all residents on the unit have indwelling medical devices. The IP Nurse stated the facility should have implemented EBP standards across the unit. The IP Nurse stated EBP ensures staff reduce the risk of MDRO transmission. The IP nurse stated visitors and family members should follow EBP when participating in high-contact care activities for residents on EBP. The IP Nurse stated the facility should have ensured that all staff members have a clear knowledge of EBP practices and are in accordance with the Center for Disease Control and Prevention (CDC) EBP guidelines. The IP nurse stated the facility tries to keep up with CDC guidelines and always seek guidance from the Los Angeles County Department of Public Health regarding changes in Infection Prevention and Control practices and guidelines. During a review of Centers for Disease Control and Prevention (CDC, national public health agency of the United States), guidelines titled, Implementation of Personal Protective Equipment (PPE, protective clothing or equipment, designed to protect the wearer from injury or the spread of infection or illness) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs),dated 4/2/2024, the guideline's key points indicated, multidrug-resistant organism transmission is common in skilled nursing facilities, contributing to substantial resident morbidity and mortality, EBP may be indicated (when Contact Precautions do not otherwise apply) for residents with any of the following: wounds or indwelling medical devices, regardless of MDRO colonization status, and effective implementation of EBP requires staff training on the proper use of personal protective equipment (PPE) and the availability of PPE. The guideline indicated expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing. b.During a review of Resident 9's History and Physical (H&P), dated 12/8/2023, the H&P indicated, Resident 9's assessment included respiratory failure on trach (tracheostomy, a surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for breathing) to vent (ventilator, a machine that helps you breathe or breathes for you). The H&P indicated Resident 9 was alert and able to communicate by nodding/shaking head. During a review of Resident 9's admission Record (AR), the AR indicated, Resident 9 was admitted to the facility on [DATE] with chief complaints that included chronic (persisting for a long time) respiratory failure and severe cervical myelophathy (the spinal cord in the neck is compressed). During a review of Resident 9's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/2/2024, the MDS indicated, Resident 9's cognitive (ability to think and process information) status was moderately impaired. The MDS indicated, Resident 9 was dependent (helper does all the effort, resident does none of the effort to complete the activity, or the assistance of 2 or more helpers is required for the resident to complete the activity) for all activities of daily living. The MDS indicated, Resident 9 was received oxygen while a resident at the facility. During a review of Resident 10's H&P, dated 3/16/2024, the H&P indicated, Resident 10 had a medical history including asthma, COPD and ventilator (a machine that helps you breathe or breathes for you) dependency. The H&P indicated, Resident 10 had developmental delay and did not follow commands. During a review of Resident 10's AR, the AR indicated Resident 10 was admitted to the facility on [DATE] with chief complaint that included respiratory failure, COPD (chronic obstructive pulmonary disease, a group of lung diseases that block airflow and make it difficult to breathe), asthma (a condition in which a person's airways become inflamed, narrow and swell, and produce extra mucus, which makes it difficult to breathe), seizure (a sudden, uncontrolled burst of electrical activity in the brain) and septic shock (a widespread infection causing organ failure and dangerously low blood pressure). During a review of Resident 10's MDS, dated 10/2/2024, the MDS indicated, Resident 10's cognitive (ability to think and process information) skills for daily decision making were severely impaired (never/rarely made decisions.) The MDS indicated, Resident 10 was dependent for all activities of daily living. c. During a review of Resident 1's H&P, dated 12/7/2023, the H&P indicated, Resident 1's assessment included chronic (long standing) respiratory failure, leukocytosis (a high level of white blood cells in the blood), rule out sepsis (serious condition in which the body responds improperly to an infection), and multiple pneumonias. During a review of Resident 1's AR, the AR indicated, Resident 1 was admitted to the facility on [DATE] with chief complaints of respiratory failure, cerebral palsy (a congenital disorder of movement, muscle tone, or posture caused by damage that occurs to the developing brain), HTN (hypertension, high blood pressure) and GERD (gastroesophageal reflux disease, acid reflux, digestive disorder that occurs when acidic stomach juices, or food and fluids back up from the stomach into the esophagus [muscular tube through which food passes from the throat to the stomach]). During a review of Resident 1's MDS, dated 10/2/2024, the MDS indicated, Resident 1's cognitive (ability to think and process information) skills for daily decision making were severely impaired. The MDS indicated, Resident 10 was dependent for all activities of daily living. During a review of Resident 2's H&P, dated 12/8/2023, the H&P indicated, Resident 2's assessment included sepsis, multiple pneumonias and tracheostomy status. During a review of Resident 2's AR, the AR indicated, Resident 2 was admitted to the facility on [DATE] with chief complaints of anoxic encephalopathy (brain damage from a lack of oxygen to the brain). During a review of Resident 2's MDS, dated 10/2/2024, the MDS indicated, Resident 1's cognitive (ability to think and process information) status was not completed. The MDS indicated, Resident 2 was dependent for all activities of daily living. During an observation on 9/30/2024 at 9:03 a.m. in Resident 9's room, an IV pole was stored inside Resident 9's restroom. During a concurrent observation and interview on 9/30/2024 at 9:12 a.m. with the Registered Nurse Supervisor (RNS), Resident 1 and 2's restroom had a red trash can with a label that indicated Biohazard kept inside. The trash can was full, and the lid not closed. The RNS stated, the trash can was full. The RNS stated, the trash can was used for dirty canisters, Foley (a tube that helps drain urine from the bladder into a collection bag), you don't know what kind of virus (infectious agent), germs [are] inside and stated this was a safety issue. The RNS stated, the trash can should be kept closed for the safety of the staff and the RNS would call housekeeping right away to change the trash can. During a concurrent observation and interview on 9/30/2024 at 9:36 a.m. with the RNS, there were two IV poles stored inside Resident 10's restroom. The RNS stated, IV poles should not be stored inside the restroom and should be kept in the storage room inside the nursing station for infection control [purposes]. During an interview on 9/30/2024 at 12:10 p.m. with the Housekeeping (HK), the HK stated, the red biohazard trash cans were kept in the restroom's and should always be closed because it (red trash biohazard can) was a dirty thing, sometimes there's blood, canisters and should be changed when full. The HK stated, IV poles were supposed to be clean and placed in the utility room and it was not okay to leave it (IV pole) inside the resident's restroom when they not in used, for infection control. During an interview on 10/2/2024 at 3:02 p.m. with the Infection Preventionist (IP), the IP stated, all medical equipment device including IV poles were stored in the facility's central medical device storage and it was not okay to store them in the resident's restroom for infection control. The IP stated, the biohazard trash cans had potential contagious or infectious materials and should always be closed for infection control and safety [purposes]. During a review of the facility's policy and procedure (P&P) titled, Equipment Supplies and Space, last reviewed 9/2022, the P&P indicated, a storage space for equipment and supplies where they can be maintained in a secured, clean, and orderly fashion were essential to maintaining the goal of improving the quality of life for each resident. During a review of the facility's P&P titled, Biohazard Waste Removal, revised 9/2022, the P&P indicated, to keep the interior of the hospital as free of this material as possible, thereby minimizing the potential for cross contamination. The P&P indicated, biohazard waste collection vehicles shall be labeled as such, be rigid containers with tight fitting lids and full biohazard waste collection vehicles are removed and transported to an approved storage area and a clean empty container is replaced. During a review of the facility's P&P titled, Infection Prevention & Control, latest revised date 7/2024, the P&P indicated, some of the goals were limiting unprotected exposure to pathogens throughout the hospital, minimizing the risk of transmitting infections with the use of procedures, medical equipment and medical devices and maintaining a sanitary environment to avoid sources and transmission of infections and communicable diseases.
Based on observation, interview and record review, the facility failed to ensure one of one sampled resident (Resident 8) was treated with dignity by failing to provide privacy while accessing Resident 8's PEG tube (G-tube, a tube inserted through the belly to bring nutrition and/or medications directly to the stomach) during medication administration. This deficient practice resulted in exposure of Resident 8's portion of the abdomen (belly) and had the potential to result in Resident 8's value as human being not respected. Findings: During a review of Resident 8's History and Physical (H&P), dated 12/8/2023, the H&P indicated, Resident 8 had a medical history including +trach (tracheostomy, a surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for breathing) to Tbar (a device used in respiratory therapy for weaning a patient from a ventilator) and PEG. During a review of Resident 8's admission Record (AR), the AR indicated, Resident 8 was admitted on [DATE] with chief complaint of pneumonia (a lung infection [refers to an invasion of the body by harmful microorganisms]), UTI (urinary tract infection), and sepsis (serious condition in which the body responds improperly to an infection). During a review of Resident 8's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/2/2024, the MDS indicated, Resident 8's cognitive (ability to think and process information) skills were severely impaired (never/rarely made decisions). The MDS indicated, Resident 8 was dependent (helper does all the effort, resident does none of the effort to complete the activity, or the assistance of 2 or more helpers is required for the resident to complete the activity) for all activities of daily living. The MDS indicated, Resident 8 had a feeding. During a concurrent observation and interview on 10/2/2024 at 9:07 a.m. with Registered Nurse (RN) 1, during medication administration, Resident 8 was in a semi-private room with a roommate. RN 1 drew the privacy curtain between Resident 8's bed and the roommate's bed, RN 1 did not draw the curtain completely and around Resident 8's bed. RN 1 lifted Resident 8's gown and exposed a portion of Resident 8's abdomen. RN 1 accessed Resident 8's G-tube to administer Resident 8's medications. RN 1 stated, RN 1 exposed Resident 8's tummy, stomach, and RN 1 should have pulled the curtain all the way for privacy and to protect Resident 8. During an interview on 10/2/2024 at 11:57 a.m. with the Director of Nursing (DON), the DON stated, when [staff] accessed a resident's (in general) G-tube, staff had to make sure residents were provided with privacy by pulling the curtain all around the resident and closing the window blinds. The DON stated, residents had a right to privacy and to be provided with dignity. During a review of the facility's policy and procedure (P&P) titled, Gastrostomy & Jejunostomy Site Care, last revised 9/2024, the P&P indicated tube site care would be given daily .the procedures included to provide privacy. During a review of the facility's undated P&P titled, Patient Rights and Responsibilities, included in the facility's admission packet titled Patient Guide, the P&P indicated, patient rights included considerate and respectful care, and to be made comfortable. The P&P indicated residents had the right to respect for their personal values and beliefs. The P&P indicated, having personal privacy respected, case discussion, consultation, examination, and treatment were confidential and should be conducted discreetly. The P&P indicated privacy curtains would be used in semi-private room.
Based on observation, interview and record review, the facility failed to ensure one of ten sampled residents (Resident 9), received proper respiratory (relating to breathing) care such as oxygen (02 [a colorless, odorless, tasteless gas essential for living]) therapy to meet Resident 9's needs in accordance with the physician's order and the facility's policy and procedure (P&P) titled, Oxygen Therapy,. This failure resulted in a lower level of 02 therapy delivered to Resident 9 and had the potential to result in hypoxia (low levels of 02 in your body) and the potential to compromise Resident 9's respiratory status and result in respiratory distress. Findings: During a review of Resident 9's History and Physical (H&P), dated 12/8/2023, the H&P indicated, Resident 9's assessment included respiratory failure on trach (tracheostomy, a surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for breathing) to vent (ventilator, a machine that helps you breathe or breathes for you). The H&P indicated Resident 9 was alert and able to communicate by nodding/shaking head. During a review of Resident 9's admission Record (AR), the AR indicated, Resident 9 was admitted to the facility on [DATE] with chief complaints that included chronic (persisting for a long time) respiratory failure and severe cervical myelophathy (the spinal cord in the neck is compressed). During a review of Resident 9's Physician's Nursing Orders (PNO), dated 9/30/2024, the PNO indicated, an order to wean (gradual process of decreasing) per protocol c/o RT as tolerated. During a review of Resident 9's Cardiopulmonary Patient Progress Notes, (PNC, Respiratory Therapist's [RT] notes), dated 9/30/2024 timed at 3:41 p.m., the PNC indicated, Resident 9 was placed on a t-bar (a device used in respiratory therapy for weaning a patient from a ventilator) on 8L/min (liters per minute, 02 flow rate) and 35% Fi02 (fraction of inspired oxygen, 02 percentage, an estimation of the oxygen content a person inhales). During a review of Resident 9's PNC dated 10/1/2024 timed at 3:23 a.m., the PNC indicated, Resident 9 was on 35% Fi02. The note did not indicate how many L/min. During a review of Resident 9's PNC dated 10/1/2024 timed at 7:38 a.m., the PNC indicated, Resident 9 was on 35% Fi02 and did not indicate how many L/min. The PNC indicated, Resident 9 stated it was too much air from the cool aerosol and the RT wanted to increase the liters to 8L but Resident 9 stated, no. During a review of Resident 9's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/2/2024, the MDS indicated, Resident 9's cognitive (ability to think and process information) status was moderately impaired. The MDS indicated, Resident 9 was dependent (helper does all the effort, resident does none of the effort to complete the activity, or the assistance of 2 or more helpers is required for the resident to complete the activity) for all activities of daily living. The MDS indicated, Resident 9 was received oxygen while a resident at the facility. During a review of Resident 9's PNO, dated 10/2/2024, the PNO indicated, an order, T-Bar 28% at night. During a concurrent observation, interview, and record review on 10/1/2024 at 8:17 a.m. with Registered Nurse (RN) 1, Resident 9 was asleep with Resident 9's t-bar was connected to Aquapak (brand name) nebulizer (small machine that turns liquid medicine into a mist that can be easily inhaled) with the adaptor set at 35% Fi02 oxygen concentration and the flowmeter set at 5L/min. The adaptor set indicated the different 02 flow rate with the corresponding 02 percentage. The adapter set indicated 8 LPM for 35 (%). RN 1 stated, RN 1 did not know why the flowmeter was set at 5 and stated the flowmeter should be set at 8. RN 1 stated RN 1 thought the RT (unnamed) titrated (adjusted the amount of 02 a patient receives) the 02. During a concurrent observation and interview on 10/1/2024 at 8:30 a.m. with the RT, Resident 9 was asleep with Resident 9's t-bar connected to the Aquapak nebulizer with the adaptor set at 35% Fi02 and the flowmeter set at 5L. The RT stated the 02 flowmeter was at 5L and the flowmeter was supposed to be set at 8L. The RT stated, the RT who worked last night (unnamed) decreased the 02 flowmeter from 8L to 5L because Resident 9 said it was too much. The RT stated the RT knew the [physician's] order was for 35% (Fi02). The RT stated it was important to have the right oxygen liter flow rate for Resident 9 to get the full 35% (Fi02) and the RT would get a doctor's order to titrate the O2 flowmeter to 28% (Fi02). During a review of the nebulizer adaptor instruction sheet IS, manufacture date 4/4/2024, and the nebulizer adaptor enclosed in the packet, the IS indicated, instructions included setting to the desired oxygen concentration and turning flowmeter on to desired setting. The nebulizer adaptor indicated arrow set to 35 with 8 LPM. During a review of the facility's P&P titled, Oxygen Therapy, revised 3/2009, the P&P indicated, it was the policy of the facility for oxygen therapy to be administered as ordered by the physician. The P&P indicated to set oxygen flow rate as ordered or oxygen percentage (if trach) as ordered.
Based on interview and record review, the facility staff failed to notify the physician for one of three sampled residents (Resident 3) when Resident 3's Gastrostomy-Tube (G-Tube, a tube that is inserted through the abdominal wall and into the stomach to provide nutrition and medication) leaked. This deficient practice resulted in delayed provision of necessary care and services to Resident 3. Findings: During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted Resident 3 on 7/1/2024, with diagnosis including, chronic respiratory failure (long standing condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide [a colorless, odorless gas that's naturally present in the air, essentially a waste product that we breathe out when we exhale] from the body), anoxic brain damage (a complete lack of oxygen to the brain, which results in the death of brain cells after prolonged oxygen deprivation), and ventilator dependent (a serious medical condition that occurs when a patient requires a ventilator [a machine that helps people breathe when they can't breathe on their own] to breathe for all or part of the day and is unable to wean [gradually reduce] off it). During a review of Resident 3's RD [Registered Dietician]-Nutritional assessment dated [DATE], timed 11:23 AM, the assessment indicated Resident 3 had experienced, Wt. [weight] loss in the last month possibly due to leaky GTF [G-tube feeding]. During a review of Resident 3's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 10/2/2024, the MDS indicated Resident 3's cognition (ability to understand and process information) was severely impaired and Resident 3 was dependent with activities of daily living (ADL, term used in healthcare that refers to self-care activities) and was unable to ambulate (to walk or move without any kind of assistance) due to illness. During an interview and concurrent record review on 10/1/2024 at 3:34 PM, with the Registered Dietician (RD), Resident 3's Patient Progress Notes (PPN) dated 9/3/2024 and amended on 9/7/2024, timed 12:07 PM were reviewed. The RD stated Resident 3's progress notes, dated 9/3/2024 did not indicate the physician was notified about Resident 3's G-tube leakage. The RD stated the expectation was for staff to always report imperative information to the physician accurately and in a timely manner. The RD stated staff should notify the physician when weight loss was related or associated to possible G-tube leakage. Resident 3's Monthly Interdisciplinary Team Conference report was reviewed with the RD, date of review 9/18/2024. The RD stated Resident 3's weight loss was a result of a G-tube leakage and Resident 3's G-tube was changed to a bigger size and the leakage improved. During an interview and concurrent record review on 10/2/2024 at 12:14 PM, with the Director of Staff Development (DSD), Resident 3's PPNs dated 9/3/2024 and amended on 9/7/2024, timed 12:07 PM were reviewed. The DSD stated the DSD's expectation was for staff to report [resident] change in conditions with as much detail as possible to give an accurate report to the physician to avoid serious outcomes and complications to the residents (in general). The DSD stated based on the licensed nurse progress notes the physician was not notified of Resident 3's G-tube leakage when significant weight loss was reported to the physician. The DSD stated the importance of reporting G-tube leakage in a timely manner was to prevent loss of nutrients and resident decline, especially when there was significant weight loss. During a review of the facility's P&P titled, Change in Resident Condition/Notification of Changes, approved date 9/2022, the P&P indicated any sudden or serious change in a resident's condition manifested by a marked change in physical, mental, or psychosocial status. a. The licensed nurse in charge will notify the Physician at once with a request for physician visit, recommendations, and/or evaluation. b. If unable to contact the attending physician or alternate physician timely, notify medical director for follow-up to change in resident condition. c. All nursing actions will be documented in the licensed progress notes as soon as possible, including assessment, notifications, actions taken and resident's response.
Inspection of October 1, 2023
4 findingsBased on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were maintained in one of one kitchen, when, 1.The dietary cook (DC), who had a beard, was observed without a beard cover while in the food preparation area. 2. The door gaskets (a rubber seal around the door to insulate refrigeration to maintain desired temperature) on Refrigerator 3 was observed torn. The door gasket located on the left had a tear of 9 inches long and the door gasket located on the right had a tear of 3/4 of an inch long. 3. The ice machine drainpipe was not located above the water drain. Liquid waste was observed discharging on the kitchen floor. These failures had the potential to result in cross contamination (process by which bacteria can be transferred from one area to another) and unsanitary food conditions and could potentially result in foodborne illnesses (illness caused by food contaminated with bacteria). Findings: 1.During an initial walkthrough of the kitchen, on 9/29/23 at 3:23 p.m., and concurrent interview with the DC, the DC had a beard and was [standing] in the food preparation area located in the kitchen. The DC was not wearing a mask or a beard cover. The DC stated the DC should have worn a mask of beard cover to prevent facial hair from falling onto the food [served to the residents], I'm sorry. During an interview with the Dietary Supervisor (DS) on 9/29/23 at 3:28 p.m., the DS stated face masks or beard covers should be worn [when in the food preparation area] to prevent hair from getting into the resident's food. During a review of the facility Policy and Procedure (P&P) titled Infection Control - Food and Nutrition Services, revised on 4/2021, indicated to prevent the spread of pathogens (any organism that can produce a disease) by way of food handling. Cleanliness, all staff working in direct contact with food, food-contact surfaces, and food-packaging materials shall conform to hygienic practices while on duty to the extent necessary to protect against contaminating food. Wearing, where appropriate, in an effective manner, hair nets, headbands, caps, beard covers, or other effective hair restraints. 2.During a follow up walkthrough of the kitchen on 10/1/23 at 9:29 a.m., with the maintenance supervisor (MS), the MS stated the gasket on the left side of Refrigerator 3 had a nine-inch tear and the gasket on the right side of the door had a 3/4 of an inch tear. During an interview with MS on 10/1/23. At 9:33 a.m., the MS stated, to ensure the temperature is contained within the refrigerator, gaskets should not have any tears. During an interview with the DS, on 10/1/23 at 9:36 a.m., the DS stated refrigerator gaskets should not have any tears, this was important to ensure the coldness was sealed and the temperature remained cold. A review of the facility's P & P, titled, Equipment Preventative Maintenance, reviewed on 6/2022, indicated preventative maintenance will be performed on all equipment to prolong equipment life and to ensure efficient operation and reliability of the equipment. To manifest a notable efficiency of equipment and operator by its appearance. 3.During an observation and concurrent interview, with the MS on 10/1/23 at 9:31 a.m., the drain from the ice machine was dripping water and the water was spilling onto the kitchen floor. The MS stated water from the ice machine should be draining directly into the floor drain (the distance between the ice machine drain and floor drain creates an air gap) to avoid mildew or contamination [in the kitchen]. During an interview with the Maintenance Manager (MM) on 10/1/23 at 2:28 pm, stated the facility did not have a policy pertaining to air gaps for ice machines.
Based on interview and record review, the facility failed to ensure four of five sampled resident's (Residents 1, 5, 8, and 9) responsible parties were provided with information regarding formulating advanced directives (legal documents that allow you to spell out your decisions about end-of-life care ahead of time). This failure had the potential to result in violation of Residents 1, 5, 8, and 9's rights to make informed decisions regarding advance directives. Findings: a. During a review of Resident 1's Admission Record (AR), the AR indicated Resident 1 was admitted to facility on 6/7/23 and readmitted to the facility on [DATE]. During a review of Resident 1's Initial Assessment/Screening, dated 6/7/23, the Initial Assessment/Screening indicated Resident 1 did not have an advanced directive. The Initial Assessment/Screening did not indicate Resident 1 was offered information that included rights to formulate an advanced directive. During a review of Resident 1's History and Physical (H&P), dated 6/8/23, the H&P indicated, Resident 1 had multiple diagnosis including tracheostomy (a surgically created hole in the windpipe that provides an alternative airway for breathing), cerebral palsy (a group of disorders that affect a person's ability to move and maintain balance and posture), and quadriplegia (the condition in which both the arms and legs are paralyzed). During a review of Resident 1's Subacute Psychosocial Assessment and Annual Reassessment, dated 6/29/23, the Subacute Psychosocial Assessment and Annual Reassessment indicated Resident 1 did not have an advanced directive. The form indicated Resident 1 was not provided information regarding the right to formulate an advanced directive. During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 9/26/23, the MDS indicated Resident 1 was severely impaired in cognitive skills (the ability to make daily decisions). Resident 1 was totally dependent on staff for transfers, dressing, personal hygiene, and toilet use. b. During a review of Resident 5's AR, dated 9/29/23, the AR indicated Resident 5 was admitted to facility on 7/1/23. During a review of Resident 5's Initial Assessment/Screening, dated 6/14/22, the Initial Assessment/Screening indicated Resident 5 did not have an advanced directive. The Initial Assessment/Screening did not indicate Resident 5 was offered information that included rights to formulate an advanced directive. During a review of Resident 5's Subacute Psychosocial Assessment and Annual Reassessment, dated 6/24/22, the Subacute Psychosocial Assessment and Annual Reassessment indicated Resident 5 did not have an advanced directive. The form indicated Resident 5 was not provided information regarding the right to formulate an advanced directive. During a review of Resident 5's MDS, dated [DATE], the MDS indicated Resident 1 was severely impaired in cognitive skills. Resident 1 was totally dependent on staff for transfers, dressing, personal hygiene, and toilet use. During a review of Resident 5's H&P, dated 7/5/23, the H&P indicated, Resident 5 had multiple diagnosis including tracheostomy, ventilator (a type of breathing apparatus that moves air into and out of the lungs) dependent respiratory failure (when the lungs can't get enough oxygen into the blood), and hypertension (high blood pressure). c. During a review of Resident 8's AR, the AR indicated Resident 8 was admitted to facility on 2/14/23 and readmitted to the facility on [DATE] with the diagnosis of encounter for attention to tracheostomy. During a review of Resident 8's Initial Assessment/Screening, dated 1/17/23, the Initial Assessment/Screening indicated Resident 8 did not have an advanced directive. The form did not indicate Resident 8 was offered information that included rights to formulate an advanced directive. During a review of Resident 8's Subacute Psychosocial Assessment and Annual Reassessment, dated 1/27/23, the Subacute Psychosocial Assessment and Annual Reassessment indicated Resident 8 did not have an advanced directive. The form indicated Resident 8 was not provided information regarding the right to formulate an advanced directive. d. During a review of Resident 9's AR, dated 9/29/23, the AR indicated Resident 9 was admitted to facility on 7/1/23. During a review of Resident 9's Initial Assessment/Screening, dated 4/11/23, the Initial Assessment/Screening indicated Resident 9 did not have an advanced directive. The form did not indicate Resident 9 was offered information that included rights to formulate an advanced directive. During a review of Resident 9's H&P, dated 4/12/23, the H&P indicated, Resident 9 had multiple diagnosis including tracheostomy, ventilator dependent, and quadriplegia. During a review of Resident 9's Subacute Psychosocial Assessment and Annual Reassessment, dated 4/28/23, the Subacute Psychosocial Assessment and Annual Reassessment did not indicate if Resident 9 had advanced directives. The form indicated Resident 9 was not provided information regarding the right to formulate an advanced directive. During a review of Resident 9's MDS, dated [DATE], the MDS indicated Resident 9 was severely impaired in cognitive skills. Resident 9 was totally dependent on staff for transfers, dressing, personal hygiene, and toilet use. During an interview on 9/29/23 at 7:48 p.m. with Registered Nurse (RN) 1, RN 1 stated nurses did not offer advance directives [to residents or responsible parties]. RN 1 stated it was the responsibility of the Interdisciplinary Team (IDT, a team of health care professions who work together to establish plans of care for residents) to check if residents (in general) had advanced directives. During an interview on 9/29/23 at 7:53 p.m. with the Director of Nursing (DON), the DON stated the admitting nurse was responsible for collecting information regarding resident advanced directives. The DON stated the nurse asked about advanced directives upon resident admission. The DON stated advanced directives should be offered to newly admitted residents to know what residents wanted regarding their medical care. During an interview on 9/30/23 at 11:02 a.m. with the DON, the DON stated residents admitted to the facility were not informed of their right to formulate advanced directives. The DON indicated, per the facility's Policy and Procedure (P&P) on advanced directives, the facility shall provide written information describing the right to formulate an advanced directive. During an interview on 10/1/23 at 10:47 a.m. with the Chief Nursing Officer (CNO), the CNO stated the facility needed to inform residents [or responsible parties] of their right to formulate advanced directives to ensure rights of the residents and family members were protected. The CNO stated it was important to offer advanced directives so residents could make informed decisions. During a review of the facility's P&P titled, Advanced Directives, reviewed 6/22/22, the P&P indicated, the facility shall provide to each adult individual and or emancipated minor at the time of his or her admission as an inpatient, written information describing: an individual's right . to formulate advanced directives; and the facilities policies regarding these rights to make healthcare decisions and to formulate advanced directives, and regarding the way such decisions and directives will be implemented in the facility.
Based on interview and record review the facility failed to ensure one of five sampled residents (Resident 8) was adequately monitored for behaviors to evaluate the effectiveness psychotropic (medication that change the function of the nervous system and result in alterations of perception, mood, cognition, and behavior) medications. These failures had the potential to result in unnecessary administration of medications to Resident 8 and possible side effects of the medication. Findings: During a review of the Admission Record (AR), the AR indicated Resident 8 was originally admitted to the facility on [DATE]. During a review of a History and Physical (H&P), dated 7/5/23, indicated Resident 8 diagnosis included acute (sudden) on chronic (long standing) respiratory failure (too little oxygen passes from your lungs to your blood) with hypoxia (not enough oxygen in the body), ventilator dependent, post tracheostomy (an incision in the windpipe made to relieve an obstruction to breathing) and anxiety (a feeling of worry, nervousness, or unease). During a review of a Minimum Data Set (MDS, a resident assessment and care-screening tool, dated 8/29/23, indicated Resident 8 had moderate impaired cognition (ability to understand and process information). Resident 8 was totally dependent (staff provided weight-bearing support) and required two-persons to assist with bed mobility (resident moves from lying to sitting; moves side to side), transfers (moved between bed to chair), dressing, toilet use, and personal hygiene (combing hair, brushing teeth, shaving). During a review of a physician's order, dated 7/1/23, indicated Xanax (medication used to treat anxiety and panic disorders) 0.5 milligrams (mg, unit of measurement) one tablet every eight hours for hyperventilation was ordered for Resident 8. During a review of Resident 8's Medication Administration Record (MAR), dated 7/19/23, indicated alprazolam (Xanax) 0.5 milligrams (mg) every eight hours, was ordered on 7/1/23 for hyperventilation manifested by shortness of breath. A review of Resident 8's Subacute Medication Regimen Review (SMRR), dated 8/19/23, indicated pharmacy recommendations for Xanax that included nursing to document behavior post (after) a dose assessment in Resident 8's MAR. During a review of Resident 8's Medication Administration Record, dated 9/15/23 - 9/30/23, indicated Resident 8 was administered Xanax, every 8 hours, from 9/17/23 to 9/30/23 (total of 40 times). The MAR indicated Resident 8's behavior was monitored and documented four times, on 9/17/23 at 1: 42 p.m., on 9/21/23 at 3:00 p.m., on 9/25/23 at 2:30 p.m., and on 9/26/23 at 2:30 p.m. During a review of a care plan titled Has episodes of being sad or anxious as manifested by hyperventilation - patient currently taking Xanax, dated 4/12/23, indicated to monitor frequency, duration, and causative factors that triggered target behavior and documenting in the medical record. During a review of a physician's order, dated 7/1/23, indicated Seroquil (medication to treat depression [serious illness that negatively affects how one feels, thinks and acts]) 25 mg one tablet twice a day for psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality) related to fear of death manifested by constant yelling was ordered for Resident 8. During a review of Resident 8's Medication Administration Record (MAR), dated 7/19/23, indicated quetianpine (seroquel) 25 milligrams mg twice a day ordered on 7/1/23 for psychosis related to fear of death manifested by constant yelling. A review of Resident 8's Subacute Medication Regimen Review (SMRR), dated 8/17/23, indicated pharmacy recommendations for Seroquel included monitoring for adverse side effects (ASE) and documenting for behaviors every shift. During a review of Resident 8's Medication Administration Record, dated 9/17/23 to 9/30/23, indicated Resident 8 was administered seroquel, twice a day, from 9/17/23 to 9/30/23 (a total of 27 times). The MAR indicated Resident 8's behavior was monitored and documented three out of 27 times (on 9/17/23 at 9:00 a.m., on 9/26/23 at 9:00 a.m., and on 9/30/23 at 11:45 a.m. During a review of a care plan titled Resident receiving antipsychotic medications Seroquel - Psychosis due to fear of death as manifested by shortness of breath, dated 4/19/22, indicated daily assessment for behaviors manifested, monitoring for drug effectiveness, and documenting in the medical record. The CP indicated, monitoring for side effects and reporting to the physician promptly. During an interview and concurrent record review of Resident 8's MARs, on 9/30/23 at 11:13 a.m., with RN 1, RN 1 stated behavioral monitoring for xanax and seroqual was not done daily as recommended by the SMRR. RN 1 stated behavioral monitoring was important because we [the facility] needed to know if the medications were effective or not. RN 1 stated monitoring determined if the medication needed to be adjusted or discontinued. During an interview and concurrent record review of Resident 8's electronic MAR, with RN 3, on 9/30/23 at 4:12 p.m., RN 3 stated it is important to document monitoring to ensure the medications were effective to determine trends and to adjust/increase/decrease medication dosage. During an interview and concurrent record review of Resident 8's SMRR, on 10/1/23 at 8:38 a.m., with the Director of Pharmacy (RX) 2, RX 2 stated pharmacy recommendations should be followed, and monitoring should be done, especially for psychotropic medications. RX 2 stated, this was important for pharmacist can make informed recommendations regarding dose adjustments. During a revie of the facility's Policy and Procedure (P & P), titled, Subacute Clinical Services - Pharmacy, revised on 9/2011, indicated assessment of appropriateness of indication for the use of each medication administered: expected outcome of therapy . appropriateness of dosing parameters. The P & P indicated, identification of goals for each patient that reflect the patient's unique needs and goals should be specific and measurable. The monitoring plan should state what to monitor for and how frequently monitoring is done.
Based on observation, interview, and record review, the facility failed to ensure an adequate communication device was provided for one of one sampled resident (Resident 8), who was ventilated (a machine to provide breathing for a patient who is physically unable to breathe) and understood primarily Vietnamese. This failure had the potential to result in a physical and psychosocial decline for Resident 8 due to the inability to express specific needs. Findings: During a review of the Admission Record (AR), the AR indicated Resident 8 was originally admitted to the facility on [DATE]. During a review of Resident 8's Initial Assessment/Screening, dated, 1/17/23, indicated Resident 8's primary and preferred language was Vietnamese. During a review of a History and Physical (H&P), dated 7/5/23, indicated Resident 8 diagnosis included acute (sudden) on chronic (long standing) respiratory failure (too little oxygen passes from your lungs to your blood) with hypoxia (not enough oxygen in the body), ventilator dependent, post tracheostomy (an incision in the windpipe made to relieve an obstruction to breathing) and anxiety (a feeling of worry, nervousness, or unease). During a review of a Minimum Data Set (MDS, a resident assessment and care-screening tool, dated 8/29/23, indicated Resident 8 had moderate impaired cognition (ability to understand and process information). Resident 8 was totally dependent (staff provided weight-bearing support) and required two-persons to assist with bed mobility (resident moves from lying to sitting; moves side to side), transfers (moved between bed to chair), dressing, toilet use, and personal hygiene (combing hair, brushing teeth, shaving). During an observation and concurrent interview on 9/29/23 at 4:34 p.m., with Certified Nursing Assistant 1 (CNA 1) and CNA 2, in Resident 8's room, Resident 8 was observed lying in bed, connected to a ventilator through a tracheostomy tube, Resident 8 was moving the right hand and right foot. CNA 2 asked if, in English, Resident 8 was all right and Resident 8 moved Resident 8's head side to side to indicate, no. CNA 1 and CNA 2 repositioned Resident 8 in bed and asked Resident 8 if Resident 8 was all right a second time. Resident 8 shock Resident 8's head from side to side. CNA 1 and CNA 2 stated they were not sure if Resident 8 understood English. At 4:41 pm, Registered Nurse (RN) 2 entered Resident 8's room. RN 2 asked Resident 8, in English, if Resident 8 wanted to be repositioned. Resident 8 gestured by moving his right hand and attempted to move his legs. During room observation, there was no communication board in Resident 8's room or located anywhere next to the resident's bed. At 4:48 p.m., RN 2, CNA 1, and CNA 2 attempted to communicate with Resident 8, in English, asked if Resident 8 needed to be repositioned and pointed to Resident 8's legs, body, and head. Resident 8 continued to move his head side to side. At 4:50 p.m., RN 2, CNA 1, and CNA 2 pulled Resident 8 up in bed, turned the resident to the other side, and adjusted Resident 8's legs by using two pillows. The staff did not use a communication tool or board to communicate with Resident 8. During an interview with CNA 1, on 9/29/23 at 4:51 p.m., CNA 1 stated CNA 1 communicated with Resident 8 by reading his lips and by using hand gestures. CNA 1 stated there were no communication tools used to communicate with Resident 8. CNA 1 stated if there were a communication tool, Resident 8 could point and let staff know exactly what he needed or wanted. During an interview on 9/29/23 at 4:52 p.m., CNA 2 stated there was no tool used to communicate with Resident 8. CNA 2 stated if Resident 8 had a communication tool, he would let CNA 2 know what Resident 8 needed, e.g., if he had pain or needed to be suctioned. During an interview on 9/29/23 at 4:55 p.m., with RN 2 stated Resident 8 spoke Vietnamese. RN 2 stated Resident 8 communicated by making facial expressions, hand gestures, or mouthed words in Vietnamese. RN 2 stated it was important for Resident 8 to communicate with the staff to express his concerns, his likes/dislikes, and Resident 8's needs. During an interview with the Director of Nursing (DON) on 9/29/23 at 7:53 p.m., the DON stated for Resident 8 to communicate with the staff, communication tools that included Resident 8's primary language should be readily available and at Resident 8's bedside. During a review of Resident 8's care plan for resident needs and Individualized visits, dated 1/22/23, indicted communication tools such as pictures and google translator was part of the facility's approach plan. During a review of the facility's Policy and Procedure (P & P), titled, Communication Barriers, Reduction of, reviewed on 11/2016, indicated the purpose of the policy was to assist residents in communicating their needs. The resident would be provided methods of communication to assure adequate communication between the resident and staff. The facility would make arrangements for interpreters of alternate means or alternate means of communication, such as pictures, sign language, Braille, etc., to enhance communication between the resident and staff.
Inspection of October 7, 2022
2 findingsBased on observation, interview, and record review, the facility failed to provide the necessary treatment and services to promote healing and prevent development of pressure ulcer/ injury (refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) for one of two sampled residents (Resident 3) by failing to: 1. Follow the facility's policy to turn and reposition Resident 3 a minimum of every two hours routinely and as needed. 2. Implement the plan of care to turn and reposition Resident 3 at least every two hours in bed. 3. Avoid positioning Resident 3 on his back, directly on the resident's right buttock pressure ulcer. These failures resulted in Resident 3's developing Stage 2 pressure ulcer (partial-thickness skin loss with exposed dermis[middle layer of skin]) to his right buttock (bottom) and placed the resident at risk for delayed wound healing and/or worsening of the existing pressure ulcer. Findings: A review of Resident 3's Admission Record indicated the resident was admitted on [DATE], with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . A review of the Patient Progress Notes dated 8/2/2022, indicated Resident 3 was admitted with Stage 1 pressure injury ( intact skin with a localized area of non-blanchable [CONDITION(S)] (redness) of the coccyx (tailbone). A review of the Braden Scale Assessment (a nursing tool which uses a scoring system to evaluate resident's risk of developing a pressure ulcer) dated 8/2/2022, indicated Resident 3 scored 10 ( a total score 10 represents high risk for developing pressure ulcer). A review of Patient Progress Notes dated 8/9/2022, indicated Resident 3 had developed a Stage 2 pressure ulcer in his right buttock. The notes indicated Resident 3's pressure ulcer measured 5 centimeter (cm) in length x (by) 4.5 cm in width, no depth and undermining and wound bed was red in color. A review of Resident 3's plan of care for Stage 2 right buttock pressure ulcer dated 8/9/2022, indicated the resident was to be turned and repositioned in bed at least every two hours. A review of Resident 3's Minimum Data Set ([MDS] a standardized assessment and care planning tool dated 8/12/2022, indicated the resident was assessed with [MEDICAL RECORD OR PHYSICIAN ORDER] . During observations on 10/5/2022 at 10:02 am, 11:32 am, 1:17 pm, 2:10 pm, 3:15 pm, 4:17 pm; 10/6/22 at 8:07 am, 9:32 am, Resident 3 was lying on his back in bed. The resident's [CONDITION(S)] (opening surgically created through the neck) was attached to aerosol mist via T piece (tubing used to deliver oxygen), and with gastrostomy tube (G-tube, a tube that is placed directly into the stomach through an abdominal wall incision for administration of food, fluids, and medications) feeding of Glucerna (feeding formula), at 70 milliliter per hour. Resident 3 was non-interviewable. During the treatment observation on 10/6/2022 at 10:55 am, Resident 3 was observed with a Stage 2 pressure ulcer of the right buttock. The Registered Nurse 1 (RN 1) measured the pressure ulcer as 2 cm (L) x 1.5 cm (W), wound bed red in color, no depth and undermining. RN 1 cleansed the right buttock pressure ulcer with [MEDICATION(S)] solution ([antiseptic] used to kill or slow the growth of bacteria causing the infection), applied Hydrogel ointment (hydrate wounds and remove dead tissue from the wound bed) and was covered with [MEDICATION(S)] dressing (waterproof adhesive dressing). During an interview on 10/6/2022 at 9:32 am, Certified Nursing Assistants (CNAs 1 and 2) both stated they were assigned to Resident 3 and were aware of Resident 3's Stage 2 pressure ulcer of the right buttock. CNAs 1 and 2 stated Resident 3 was not turned and repositioned on his side because the resident's [CONDITION(S)] tube would get disconnected. CNAs 1 and 2 stated they placed one pillow under Resident 3's shoulder which they thought was enough to reposition the resident even though the resident's right buttock pressure ulcer was still on contact with the mattress. CNA 1 and 2 stated the facility had a written schedule for turning and repositioning residents in bed which was not followed because they were busy changing other residents. CNAs 1 and 2 stated the pressure ulcer would not heal and would get worse due to pressure when Resident 3 was directly lying on right buttock pressure ulcer. A review of the facility's SubAcute Program Policies and Procedures titled, Skin Care, Turning, dated 4/94, indicated all dependent residents should be turned and repositioned in bed a minimum of every two hours routinely, and as needed.
Based on observation, interview and record review, the facility failed to provide a clean environment for one out of one sampled resident (Resident 8). This deficient practice resulted for Resident 8's environment not to be cleaned. Findings: A review of the facility's admission record indicated the facility admitted Resident 8 on 2/8/2022. A review of Resident 8's history and physical (H&P), dated 2/8/2022, indicated Resident 8 had diagnoses included acute on chronic [CONDITION(S)] (acute deterioration in a patient with chronic respiratory insufficiency), [CONDITION(S)] (an incision in the windpipe made to relieve an obstruction to breathing) and gastrostomy (an open into the stomach from the abdominal wall, made surgical for the introduction of food). A review of Minimum Data Set (MDS, an assessment and care screening tool), dated 9/7/2022, indicated Resident 8 had unclear speech, rarely/never made self understood and sometimes understands others. The MDS indicated Resident 8 was total dependence (full staff performance every time during entire 7-day period) and required two persons physical assist for bed mobility, transfer, dressing, toilet use and personal hygiene. During an observation on 10/5/2022 at 9:36 am, Resident 8 was lying in bed with eyes closed. Resident 8's had an oximeter (equipment to check person's blood oxygen level) on stand next to her bed with a line connecting oximeter to Resident 8. The line's distal detecting sensor was wrap tied to her left toe. Resident 8's oximeter line was tangled on the ground and part of the line was looped under the wheels of the oximeter stand. There was a snap clip attached in middle of the line which was on the ground. During an interview on 10/5/2022 at 9:48 am, Registered Nurse 1 (RN 1) stated Resident 8's oximeter sensor line should not be on the ground. RN 1 stated the snap clip attached to the line should be clipped to Resident 8's bed linen to keep the line off the floor. RN 1 stated the line will get dirty on ground. RN 1 stated staff needed to keep the medical device and the resident's room clean. During an interview on 10/6/2022 at 1:40 pm, Infection Control Preventionist (ICP) stated Resident 8's oximeter and the resident's floor should be cleaned. The ICP stated all equipment used on the resident and the resident's environment should be clean.
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