Deficiency Index

Glendora Grand, Inc

Glendora, California · CCN 056079

63 surveys since 2011, 16 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
329
Surveys
63
Harm or worse
16
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file47/63

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
342
Ownership
For profit - Corporation
Chain
ROLLINS-NELSON HEALTHCARE MANAGEMENT
County
Los Angeles
Medicare-certified since
1972

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 225 for-profit facilities with 128 or more beds in California.

Last survey on record

Jun 18, 2026

144 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.064.08
Registered-nurse hours per resident day0.30—
Annual nurse turnover24.3%37.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$168,190 across 5 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ22.0%K11.0%L—
Actual harmG55.1%H—I—
No harm, potential for more than minimalD4242.9%E4646.9%F11.0%
No harm, potential for minimalA—B11.0%C—
CMS’s current file: 98 of the 329 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6897×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6565×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5583×

    Reasonably accommodate the needs and preferences of each resident.

In the surveyor’s words

From the most serious findings on record at Glendora Grand, Inc, in the surveyor’s own words.

  • Immediate jeopardy, patternF678Apr 26, 2024

    Based on interview and record review, the facility failed to provide immediate cardiopulmonary resuscitation (CPR emergency lifesaving procedure, consisting of a combination of chest compressions, mouth- to-mouth, or mechanical breathing [using a device to help someone breaths], performed when the heart stops beating or beats ineffectively and/or to restore breathing) to two of three sampled residents (Resident 1 and Resident 5) who had a full code status (when the resident's heart stopped beating and/or the resident stopped breathing, the resident or their representative wishes for all lifesaving procedures to be provided to keep them alive) by failing to ensure: 1. […]

  • Immediate jeopardy, isolatedF689Aug 16, 2024

    Based on observation, interview, and record review, the facility failed to provide supervision to prevent elopement (when an individual leaves the healthcare facility unsupervised and/or undetected) for one of five sampled residents (Resident 1) who was assessed as at risk for elopement as indicated in the facility's policy and procedure titled, Elopements and Wandering Residents, by failing to: 1. Ensure Janitor 1 ([DATE]) did not unlock the door of the facility's secured unit (any area in the facility designed and operated to ensure that all its entrances and exits are locked to prevent residents from leaving the facility without permission and/or supervision) to allow Resident 1 to leave the facility without a staff chaperone (a person who goes with and looks after another person or… […]

  • Immediate jeopardy, isolatedF689Apr 26, 2024

    Based on interview and record review, the facility failed to provide supervision during meal time to prevent choking (a person who has severe difficulty in breathing because of a constricted or obstructed throat or a lack of air) accident (any unexpected or unintentional incident, which resulted or may result in injury or illness to a resident) for one of three sampled residents (Resident 1) who was at risk for choking by failing to: Ensure Certified Nursing Assistant (CNA) 1 did not leave Resident 1's dinner tray unattended in Resident 1's room with Resident 1 and supervised/monitored Resident 1 during mealtime as indicated in Resident 1's Care Plan (CP) titled, Resident Care Plan for Risk for Choking, and the facility's policy and procedure (P&P) titled, Meal Supervision and Assistance. […]

  • Actual harm, isolatedF689Jun 26, 2025

    Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 1) received one-on-one supervision (1:1, one staff supervising 1 resident) to prevent fall (move downward, typically rapidly and freely without control, from a higher to a lower level) as indicated in Resident 1's Interdisciplinary Team (IDT, a group of healthcare professionals who collaborate to provide comprehensive care for Resident 1) Meeting/Care Conference, dated 5/1/2023. On 6/16/2025 at approximately 5:35 pm, Activity Assistant (AA) 1 left Resident 1 unsupervised in Resident 1's wheelchair inside Resident 1's room. […]

  • Actual harm, isolatedF684Apr 10, 2025

    Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1 and Registered Nurse (RN) 1 assessed/checked one of two sampled residents (Resident 1) ' s body on 3/20/2025 and 3/21/2025 to prevent injury/wound (an injury to living tissue, specifically a break or disruption in the skin or other body tissues caused by an external force) from embedded (implanted, an object fixed firmly and deeply in a surrounding mass) bracelets (ornamental/decorative band, hoop, or chain worn on the wrist or arm). These failures resulted in Resident 1 developing an infected wound (a wound that harbors harmful bacteria, leading to symptoms like increased redness, pain, swelling, and pus) to Resident 1 ' s left wrist. […]

Read 36 findings in full →The most serious and the most recent: 36 of 329 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 14, 2026Standard17 findings
  • Jun 18, 2026Complaint2 findings
  • Nov 26, 2025Complaint3 findings
  • Aug 8, 2025Standard16 findings
  • Jun 26, 2025Complaint2 findings · 1 harm
  • May 15, 2025Complaint1 finding
  • Apr 10, 2025Complaint3 findings · 1 harm
  • Feb 26, 2025Complaint5 findings · 1 harm
Show the 55 earlier surveys
  • Aug 16, 2024Complaint1 finding · 1 harm
  • Aug 2, 2024Standard and complaint24 findings · 1 harm
  • Jun 25, 2024Complaint1 finding
  • Apr 26, 2024Complaint7 findings · 2 harm
  • Mar 21, 2024Complaint1 finding
  • Sep 20, 2023Complaint1 finding
  • Aug 10, 2023Complaint1 finding
  • Aug 1, 2023Complaint1 finding
  • Jun 9, 2023Standard30 findings · 1 harm
  • Jun 1, 2023Complaint1 finding
  • May 4, 2023Complaint3 findings
  • Apr 5, 2023Complaint1 finding
  • Mar 30, 2023Complaint1 finding
  • Dec 14, 2022Complaint1 finding · 1 harm
  • Nov 30, 2022Complaint5 findings
  • Oct 16, 2022Complaint1 finding
  • Aug 3, 2022Complaint1 finding
  • Jul 26, 2022Complaint1 finding
  • Nov 30, 2021Infection control1 finding
  • Aug 2, 2021Complaint1 finding
  • Mar 23, 2021Complaint1 finding
  • Jan 29, 2021Infection control1 finding
  • Dec 17, 2020Complaint1 finding
  • Aug 27, 2020Complaint1 finding
  • Jul 16, 2020Infection control1 finding
  • May 23, 2019Standard26 findings
  • Apr 9, 2019Complaint1 finding · 1 harm
  • Mar 11, 2019Complaint1 finding
  • Nov 9, 2018Complaint1 finding
  • Jul 3, 2018Standard18 findings
  • May 25, 2018Complaint2 findings
  • Apr 17, 2018Complaint2 findings
  • Apr 12, 2018Complaint1 finding
  • Dec 29, 2017Complaint2 findings · 1 harm
  • Jul 11, 2017Standard20 findings
  • May 10, 2017Complaint1 finding
  • May 1, 2017Complaint1 finding
  • Mar 13, 2017Complaint1 finding
  • Mar 1, 2017Complaint1 finding
  • Sep 15, 2016Complaint1 finding
  • Jul 13, 2016Standard27 findings · 4 harm
  • Mar 4, 2016Complaint1 finding
  • Dec 22, 2015Complaint1 finding
  • Sep 14, 2015Complaint2 findings
  • Apr 10, 2015Standard18 findings
  • Nov 4, 2014Complaint1 finding
  • Sep 15, 2014Complaint1 finding · 1 harm
  • Dec 17, 2013—18 findings
  • Jul 31, 2013—4 findings
  • Jul 29, 2013—1 finding
  • Oct 11, 2012—1 finding
  • Sep 27, 2012—20 findings
  • Sep 20, 2012—1 finding
  • Nov 30, 2011—1 finding
  • Jun 23, 2011—15 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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