Glencliff Home for the Elderly
Glencliff, New Hampshire · CCN 30E059
15 surveys since 2011, 7 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 54
- Surveys
- 15
- Harm or worse
- 7
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 130
- Ownership
- Government - State
- Chain
- Independent
- County
- Grafton · rural
- Medicare-certified since
- 1979
CMS ratings
- Overall
- 2
- Health inspection
- 1
- Staffing
- 5
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 73 facilities in New Hampshire.
Last survey on record
Oct 30, 2025
375 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.23 | 4.58 |
| Registered-nurse hours per resident day | 0.90 | — |
| Annual nurse turnover | 13.9% | 34.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D654.5% | E218.2% | F327.3% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8802×
Provide and implement an infection prevention and control program.
- F6581×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6781×
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
- F7561×
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- F7571×
Ensure each resident’s drug regimen must be free from unnecessary drugs.
In the surveyor’s words
From the most serious findings on record at Glencliff Home for the Elderly, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF881Oct 30, 2025
Based on interview and record review, it was determined that the facility failed to have an antibiotic stewardship program that included antibiotic use protocols and a system to monitor antibiotic use to improve resident outcomes and reduce antibiotic resistance for a facility census of 63 residents.Findings include:Review on 10/29/25 of the facility's policy titled Antibiotic Stewardship Program, dated April 2025, revealed no antibiotic use protocols and a system to monitor appropriate antibiotic use.Review on 10/29/25 of the facility antibiotic line list for September 2025 revealed that there were 8 residents who were prescribed antibiotics, and there was no evaluation of appropriateness of antibiotic use.Interview on 10/29/2025 at approximately 1:10 p.m. […]
- No harm, potential for more than minimal, widespreadF882Oct 30, 2025
Based on observation, interview and record review, it was determined that the facility failed to ensure that the Infection Preventionist (IP) had the time necessary to properly assess, develop, implement, monitor, and manage the Infection Prevention and Control Program (IPCP) for a facility census of 63 residents.Findings include:Interview on 10/29/2025 at approximately 11:15 a.m. with Staff I (Director of Nursing (DON)) revealed that Staff J (IP) works approximately 7 hours weekly and additionally coordinates resident Minimum Data Set (MDS) Assessments and the QAPI program.Interview on 10/29/2025 at approximately 1:15 p.m. with Staff I (DON) revealed that Staff J (IP) did not work yesterday and was not available by phone. Staff I did not know when Staff J was working this week. […]
- No harm, potential for more than minimal, widespreadF880Nov 7, 2024
Based on interviews, it was determined that the facility failed to develop a water management program to minimize the risk of Legionella that had the potential to effect the facility census of 67 residents who resided at the facility. Findings include: Interview on 11/7/24 at approximately 9:00 a.m. with Staff B (Maintenance Assistant) revealed that the Staff B was unable to provide the facility water management program. Interview on 11/7/24 at approximately 11:30 a.m. with Staff C (Infectionist Preventionist) revealed that they were not aware of the facility's water management program.
- No harm, potential for more than minimal, patternF756Oct 30, 2025
Based on interview and record review, it was determined that the facility failed to ensure that the pharmacist reported any irregularities monthly to the attending physician, the facility's medical director, and the director of nursing for 2 out of 3 months reviewed. (Resident identifiers are #13, #17, #19, #25, and #58). Findings Include:Review on 10/29/25 of the facility's drug regimen reviews (DRR) for the months of August, September, and October 2025 revealed they were not received by the facility until 10/29/25. […]
- No harm, potential for more than minimal, patternF812Oct 18, 2023
Based on observation, interview, and policy review, it was determined that the facility failed to store and prepare food in accordance with professional standards for food service safety in 1 of 1 kitchen and 1 of 3 kitchenettes observed. Findings include: Kitchen: Observation on 10/16/2023 at approximately 10:00 a.m. with Staff A (Dietary Manager) revealed the following: Staff F (Dietary Aid) was not wearing a hair restraint while preparing dessert in the bakery room of the kitchen; Dust build up over the hood vent above cooking area. Review on 10/16/23 of the hood vent inspection tag revealed that it was last inspected in February 2023 and was due every 180 days. Interview on 10/16/23 at approximately 10:10 a.m. […]
Read 27 findings in full →The most serious and the most recent: 27 of 54 on record.
Every survey on record
FindingsAt actual harm or above
- Oct 30, 2025Standard6 findings
- Nov 7, 2024Standard3 findings
- Oct 18, 2023Standard2 findings
- Dec 27, 2022Complaint3 findings
- Oct 13, 2022Standard8 findings
- Aug 18, 2021Standard7 findings
- Jun 23, 2021Complaint3 findings
- Dec 16, 2019Standard4 findings
Show the 7 earlier surveys
- Aug 7, 2019Complaint1 finding
- Nov 4, 2015Standard3 findings
- Oct 16, 2014Standard2 findings
- Oct 17, 2013—2 findings
- Mar 5, 2012—2 findings
- Sep 7, 2011—4 findings · 4 harm
- Jun 30, 2011—4 findings · 3 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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