Future Care Homewood

In the surveyor’s words

From the most serious findings on record at Future Care Homewood, in the surveyor’s own words.

• Actual harm, isolatedF689Jul 28, 2026

  Based on record review and interview, it was determined that the facility failed to prevent an avoidable fall with injury when they failed to follow the resident's plan of care to provide two staff person assistance with bed mobility. This resulted in actual harm to Resident #103. This was evident for 1 complaint (#3096869) of 4 complaints reviewed during a complaint survey. Corrective measures were put in place prior to the start of the complaint survey, so this citation is past noncompliance with the compliance date of 6/30/26.The findings include:As defined by Harvard Health Medical School, a subdural hematoma occurs when a blood vessel near the surface of the brain bursts. Blood builds up between the brain and the brain's tough outer lining. […]

• No harm, potential for more than minimal, patternF804Jun 30, 2026

  Based on observation and interview, it was determined that the facility failed to ensure meals were served to residents at an appealing and palatable temperature. This was evident for 1 out of 1 test tray temperature observation. This practice has the potential to affect all residents who eat the food prepared by the facility.The findings include:Resident interviews revealed ongoing concerns regarding the quality, taste temperature, variety, and portions of meals served by the facility.On 6/23/2026 at 8:54 AM, Resident #104 stated that the food tasted awful, lacked variety, and was served cold.On 6/23/2026 at 9:14 AM, Resident #8 stated that food did not taste good.On 6/23/2026 at 9:27 AM, Resident #14 stated that the food was room temperature.On 6/23/2026 at 9:32 AM, Resident #39 stated… […]

• No harm, potential for more than minimal, patternF812Jun 30, 2026

  Based on observation and interview, it was determined that the facility failed to ensure food items were properly labeled and stored to maintain their integrity and prevent the use of outdated food. This was evident during the initial tour of the kitchen, and this finding had the potential to affect all residents who received food prepared by the facility. The findings include: On, 6/23/2026 at 7:53 AM, during the initial tour of the kitchen with the Dietary Manager (Staff #8), the surveyor observed more than 20 plastic souffle cups containing salad dressing labeled with a preparation date of 6/9/2026. The surveyor also observed a clear container of leftover egg salad covered with a plastic wrap and labeled 6/13/2026. […]

• No harm, potential for more than minimal, patternF921May 15, 2026

  Based on review of facility policy, observations, and interviews, the facility failed to provide a functional, sanitary and comfortable environment for two (2) out of 21 sampled residents (Resident [R] #6 and R#19) when housekeeping staff failed to clean the residents' room and bathroom which had a strong smell of urine; and general housekeeping duties were not completed across three (3) units (Units #4, #5, and #6). Intakes #2608459 and #2599200 are directly related to these findings.The findings include:Review conducted on 5/13/26 at 2:00 PM of the facility's 1.2 Environmental Hygiene Cleaning & Disinfection Program dated July 2020 noted: Cleaning is the physical removal of dirt, body fluids, and other organic matter. […]

• No harm, potential for more than minimal, patternF697May 21, 2025

  Based on observations, record reviews, and staff interviews, it was determined that the facility failed to provide appropriate pain management for residents. This was evident for 2 resident (Resident #137 and Resident #410) of 3 residents who were reviewed for pain management during the recertification/complaint survey. The findings include: 1) During a complaint investigation on 5/12/2025, at 5:58 PM, it was revealed that in February 2025, a complainant reported Resident #410 was in constant pain from wounds and often received medication late. On 5/13/2025, at 9:50 AM, Registered Nurse (RN #13) explained that nurses documented medication administration time when they physically handed medications to residents. […]