Deficiency Index

Flower Villa, Inc

Los Angeles, California · CCN 056438

22 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
147
Surveys
22
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
41
Ownership
For profit - Corporation
Chain
ROLLINS-NELSON HEALTHCARE MANAGEMENT
County
Los Angeles
Medicare-certified since
1974

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 252 for-profit facilities with fewer than 66 beds in California.

Last survey on record

Apr 12, 2026

211 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.214.36
Registered-nurse hours per resident day0.25—
Annual nurse turnover44.7%36.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$17,745 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.5%H—I—
No harm, potential for more than minimalD2050.0%E1537.5%F12.5%
No harm, potential for minimalA—B37.5%C—
CMS’s current file: 40 of the 147 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F9123×

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F7272×

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5521×

    Ensure that residents are fully informed and understand their health status, care and treatments.

In the surveyor’s words

From the most serious findings on record at Flower Villa, Inc, in the surveyor’s own words.

  • Actual harm, isolatedF689Jun 28, 2024

    Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident 1), who are at high risk of fracture (break in the bone) and who required maximum assistance with at least two-people assist during repositioning and perineal (involves washing the genital and rectal areas of the body) care was provided an environment to prevent accident, by failing to: 1. Properly reposition Resident 1 with at least two- three persons assist on 6/10/2024 during perineal care and utilizing according to Resident 1's plan of care dated 7/16/2023 2. […]

  • No harm, potential for more than minimal, widespreadF727Mar 9, 2025

    Based on observation, interview, and record review, the facility failed to ensure that a Registered Nurse (RN) worked onsite for at least 8 consecutive hours a day, seven days a week. This deficient practice had the potential for the facility's inability to manage and oversee nursing services provided to 31 residents including resident assessments, consulting with physicians, and administering intravenous fluids or medications. Cross Reference F851 Findings: During A review of Center for Medicare and Medicaid Services (CMS) Staffing Data Report, run date 3/4/2025, the PBJ Payroll Based Journal (PBJ- information of the provider's daily staffing hours for the appropriate care of the residents) staffing data report indicated, on 1st fiscal quarter, facility has no RN hours coverage for the… […]

  • No harm, potential for more than minimal, widespreadF727Nov 7, 2021

    Based an interview and record review, the facility failed to ensure that a Registered Nurse (RN), worked onsite for at least 8 consecutive hours a day seven days a week. This deficient practice had the potential for the facility to not manage and oversee nursing services provided to 40 residents. Findings: A review of facility's Registered Nurse and Licensed Vocational Nurse (LVN) monthly schedule dated November 2021, indicated the Director of Nursing (DON) was the only RN for the whole facility. A review of facility's Nursing staffing assignment and sign-in sheet on document dated September 2021 to October 2021, indicated the facility did not have RN coverage onsite on all weekends from 9/4/2021 through 10/31/2021. […]

  • No harm, potential for more than minimal, widespreadF801Nov 7, 2021

    Based on observation, interview, and record review, the facility failed to ensure the Dietary Supervisor (DS) was hired as full time to carry out the functions of the food and nutrition services and to ensure dietary services met professional standard of practice and the residents' needs. This deficient practice resulted in lack of identification of deficient practices in the food and nutrition services that can potentially cause foodborne and waterborne illnesses for 39 out of 40 residents. Findings: During an interview with the DS, on 11/6/2021 at 2:20 p.m., the DS stated he only works in the facility four to six hours a day twice a week. The DS stated the Registered Dietitian comes in only once or twice a month. […]

  • No harm, potential for more than minimal, widespreadF802Nov 7, 2021

    Based on observations, interviews, and records review, the facility failed to ensure there were competent staffs to carry out position related duties when: 1. Dietary Supervisor (DS) did not wear hair net upon entering the kitchen multiple times. 2. Dietary supervisor (DS) did not wear appropriate surgical mask inside the kitchen. 3. Dietary staff 3 was not wearing hairnet twice inside the kitchen. 4. Dietary staff 4 did not hand wash in between dirty task and clean task. 5. Dietary Supervisor did not intervene when Dietary Staff 4 observed not performing handwashing in between tasks during the tray line. 6. The Director of Staff Development (DSD) was doing the kitchen staff competency assessment for two of four dietary staff (Dietary staff 3 and 4). […]

Read 24 findings in full →The most serious and the most recent: 24 of 147 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 12, 2026Standard11 findings
  • Jan 27, 2026Complaint1 finding
  • Dec 15, 2025Complaint1 finding
  • Mar 9, 2025Standard17 findings
  • Jun 28, 2024Complaint1 finding · 1 harm
  • Mar 1, 2024Standard8 findings
  • Sep 12, 2023Complaint1 finding
  • Apr 14, 2023Complaint1 finding
Show the 14 earlier surveys
  • Mar 6, 2022Complaint1 finding
  • Nov 7, 2021Standard14 findings
  • Nov 19, 2020Complaint1 finding
  • Oct 19, 2020Complaint1 finding
  • Oct 27, 2019Standard13 findings
  • Dec 14, 2018Standard12 findings
  • Dec 23, 2017Standard19 findings · 1 harm
  • Jan 7, 2017Complaint1 finding
  • Nov 21, 2016Standard9 findings · 2 harm
  • Dec 6, 2015Standard9 findings
  • Aug 29, 2014Standard5 findings
  • May 12, 2013—9 findings
  • Oct 28, 2012—6 findings
  • Jul 29, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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