Deficiency Index

Five Points of Pflugerville

Pflugerville, Texas · CCN 675913

55 surveys since 2010, 19 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
168
Surveys
55
Harm or worse
19
Immediate jeopardy
11
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy11

Findings at the most serious level CMS records. 2 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file37/55

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
111
Ownership
Government - Hospital district
Chain
CREATIVE SOLUTIONS IN HEALTHCARE
County
Travis
Medicare-certified since
2002

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 104 government-run facilities of 100–127 beds in Texas.

Last survey on record

Jul 24, 2026

108 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.083.25
Registered-nurse hours per resident day0.30—
Annual nurse turnover71.6%48.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$46,822 across 4 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K47.5%L—
Actual harmG47.5%H—I—
No harm, potential for more than minimalD2649.1%E1935.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 53 of the 168 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6846×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8125×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Five Points of Pflugerville, in the surveyor’s own words.

  • Immediate jeopardy, patternF684Dec 31, 2024

    Based on observation, interview, and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for one (Resident #1) of three residents reviewed for quality of care. The facility failed to: - Ensure Resident #1 was transferred per her transfer status (hoyer lift with two-person assistance) on two occasions on [DATE]. On the first occasion, LVN A and CNA B lost their grip and Resident #1 slid to the ground. LVN A, CNA B, and CNA C transferred her from the ground to the bed without a hoyer lift. Approximately 24 hours later her legs were swollen, red, and warm to touch. […]

  • Immediate jeopardy, patternF689Dec 31, 2024

    Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents for one (Resident #1) of three residents reviewed for accidents and hazards. The facility failed to: - Ensure Resident #1 was transferred per her transfer status (hoyer lift with two-person assistance) on two occasions on [DATE]. On the first occasion, LVN A and CNA B lost their grip and Resident #1 slid to the ground. LVN A, CNA B, and CNA C transferred her from the ground to the bed without a hoyer lift. Approximately 24 hours later her legs were swollen, red, and warm to touch. […]

  • Immediate jeopardy, patternF600Aug 21, 2023

    Based on observations, interviews, and record reviews, the facility failed to ensure that each resident had a right to be free from neglect for 1 of 65 residents (Resident #2) reviewed for neglect. The facility failed to check the AED device to ensure it had an active status, was cleaned, without visible defects, did not have a low battery, and in operating condition before using it on Resident #2 prior to EMS arrival on [DATE]. Resident #2 passed away at the facility on [DATE]. An IJ was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 9:08 P.M. […]

  • Immediate jeopardy, patternF678Aug 21, 2023

    Based on observations, interviews, and record reviews, the facility failed to provide basic emergency life support immediately when needed, including cardiopulmonary resuscitation (CPR), for 1 of 65 residents (Resident #2) reviewed for advance directives. The facility failed to check the AED device to ensure it had an active status, was cleaned, without visible defects, did not have a low battery, and in operating condition before using it on Resident #2 prior to EMS arrival on [DATE]. Resident #2 passed away at the facility on [DATE]. An IJ was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 9:08 PM. […]

  • Immediate jeopardy, isolatedF689Mar 9, 2023

    Based on observation, interview and record review, the facility failed to ensure each resident received adequate supervision and failed to ensure the resident remained free of accident hazards as possible for one (Resident #1) of 82 residents. The facility failed to provide an environment free from accidents and hazards over which the facility had control and provided supervision to prevent avoidable accidents. On 02/18/2023, Resident #1 was able to elope from the facility using the 200-hallway emergency alarmed exit door. The 200-hallway door was used temporarily as the facility main entrance and exit from 02/04/2023 until 03/01/2023. After seeing Resident #1's wheelchair empty outside of the 200-hallway exit door, facility staff began looking for Resident #1 within the facility. […]

Read 36 findings in full →The most serious and the most recent: 36 of 168 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 24, 2026Complaint1 finding
  • May 15, 2026Standard11 findings
  • Jan 6, 2026Complaint1 finding
  • Nov 24, 2025Complaint1 finding
  • Jun 5, 2025Complaint1 finding
  • Apr 17, 2025Complaint1 finding
  • Mar 19, 2025Standard10 findings
  • Jan 28, 2025Complaint1 finding
Show the 47 earlier surveys
  • Dec 31, 2024Complaint2 findings · 2 harm
  • Oct 23, 2024Complaint1 finding
  • May 29, 2024Complaint1 finding · 1 harm
  • Apr 18, 2024Complaint1 finding · 1 harm
  • Mar 1, 2024Complaint1 finding
  • Feb 9, 2024Standard and complaint5 findings
  • Nov 18, 2023Complaint1 finding · 1 harm
  • Aug 21, 2023Complaint3 findings · 2 harm
  • Jul 18, 2023Complaint1 finding · 1 harm
  • Jun 30, 2023Complaint2 findings · 1 harm
  • Jun 2, 2023Complaint1 finding
  • Apr 5, 2023Complaint1 finding
  • Mar 9, 2023Complaint2 findings · 1 harm
  • Jan 12, 2023Standard10 findings
  • Nov 17, 2022Complaint1 finding · 1 harm
  • Feb 28, 2022Complaint1 finding
  • Jan 19, 2022Complaint1 finding
  • Nov 11, 2021Standard12 findings · 1 harm
  • Oct 26, 2021Complaint1 finding
  • Oct 19, 2020Infection control3 findings · 1 harm
  • Nov 6, 2019Standard13 findings
  • Jul 1, 2019Complaint3 findings
  • Nov 28, 2018Standard5 findings
  • May 16, 2018Complaint1 finding
  • Nov 21, 2017Standard2 findings
  • Nov 2, 2017Complaint1 finding
  • Dec 7, 2016Standard6 findings
  • Jun 17, 2016Complaint1 finding
  • Nov 19, 2015Standard15 findings
  • Oct 14, 2015Complaint1 finding
  • Oct 1, 2015Complaint2 findings
  • Aug 15, 2015Complaint1 finding
  • Dec 18, 2014Standard5 findings
  • Aug 28, 2014Complaint2 findings · 1 harm
  • Jul 15, 2014Complaint3 findings
  • Dec 19, 2013—5 findings
  • Nov 15, 2013—1 finding · 1 harm
  • Oct 28, 2013Complaint3 findings · 3 harm
  • May 28, 2013—2 findings
  • Apr 12, 2013—1 finding
  • Nov 7, 2012—1 finding
  • Nov 1, 2012—2 findings
  • Jul 18, 2012—1 finding
  • Feb 2, 2012—1 finding · 1 harm
  • Aug 31, 2011—5 findings
  • Nov 15, 2010—2 findings
  • Jul 2, 2010—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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