Deficiency Index

Falcon Heights Rehabilitation and Nursing LLC

Colorado Springs, Colorado · CCN 065168

29 surveys since 2011, 33 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
227
Surveys
29
Harm or worse
33
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file21/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
107
Ownership
For profit - Corporation
Chain
THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS
County
El Paso
Medicare-certified since
1982
Ownership changed
In the last 12 months

CMS ratings

Overall
2
Health inspection
1
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 48 for-profit facilities of 100–127 beds in Colorado.

Last survey on record

Jul 23, 2026

109 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.053.30
Registered-nurse hours per resident day0.52—
Annual nurse turnover47.9%44.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$6,146 across 1 penalty
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L12.7%
Actual harmG38.1%H—I—
No harm, potential for more than minimalD1745.9%E821.6%F821.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 37 of the 227 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6004×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6972×

    Provide safe, appropriate pain management for a resident who requires such services.

  • F8042×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

In the surveyor’s words

From the most serious findings on record at Falcon Heights Rehabilitation and Nursing LLC, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF886Nov 18, 2021

    Based on observation, and interviews the facility failed to follow infection control measures to prevent the potential cross contamination of [CONDITION(S)]-CoV-2 COVID-19, during testing procedures while the facility was in outbreak. Observations and interviews revealed the facility failed to follow infection control procedures per Centers for Disease Control (CDC) guidance while performing polymerase chain reaction (PCR) testing for [CONDITION(S)]-CoV-2 COVID-19, on both resident and staff. […]

  • Actual harm, isolatedF600Jul 23, 2026

    Based on observations, record review, and interviews, the facility failed to ensure two (#62 and #80) of eight residents reviewed for abuse out of 42 sample residents were kept free from physical abuse.Resident #80 was admitted on [DATE] with a diagnosis of dementia. Resident #80 resided in the memory care unit. On 5/13/26, Resident #80 was ambulating through the secured unit when Resident #10 approached her from behind and pushed her. Resident #80 fell to the ground and sustained a laceration to her left eyebrow measuring 1.4 centimeters (cm) by 0.2 cm, a skin tear to her left forearm measuring 6 cm by 0.4 cm and she had significant swelling and bruising to her left finger. […]

  • Actual harm, isolatedF550Jul 31, 2024

    Based on observations, record review and interviews, the facility failed to promote and maintain resident dignity for two (#35 and #51) of three residents reviewed out of 49 sample residents by providing care in a dignified, respectful and individualized manner. Specifically, the facility failed to: -Ensure Resident #35 was provided meal assistance in a dignified manner; and, -Ensure Resident #51 was treated with dignity and respect when asking for assistance. Findings include: I. Facility policy The Dignity policy, revised February 2021, was provided by the nursing home administrator (NHA) on 7/31/24 at 4:44 p.m. […]

  • Actual harm, isolatedF686Nov 18, 2021

    Based on observations, record review and interviews, the facility failed to ensure one (#50) of one out of 32 sample residents received care consistent with professional standards of practice, to prevent the development of pressure ulcers, and to promote healing of pressure injuries. The facility's failure to provide necessary interventions to prevent Resident #50 from developing pressure ulcers, promote healing of the pressure ulcers and prevent worsening of the pressure ulcers. The resident was a significant risk for the development of pressure ulcers based on her compromised health, being treated for [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Actual harm, isolatedF697Nov 18, 2021

    Based on observations, record review and interviews, the facility failed to ensure that a resident received timely assessment and treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] . Record review and interviews revealed the facility failed to recognize and effectively assess the resident's continued expression of uncontrolled pain as symptoms of major injuries sustained following a fall in the facility. This failure led to the resident experiencing severe pain for 48-hour delay in treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] Resident #109 was admitted to the facility after experiencing a decline in ability and weakness in motor skills and functional ability. […]

Read 50 findings in full →The most serious and the most recent: 50 of 227 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 23, 2026Standard and complaint8 findings · 1 harm
  • Feb 25, 2026Complaint1 finding
  • Dec 1, 2025Complaint1 finding
  • Feb 3, 2025Complaint1 finding
  • Sep 24, 2024Complaint2 findings
  • Jul 31, 2024Standard and complaint15 findings · 1 harm
  • Feb 22, 2023Standard and complaint3 findings
  • Nov 18, 2021Standard and complaint15 findings · 3 harm
Show the 21 earlier surveys
  • May 24, 2021Complaint2 findings
  • Oct 21, 2020Infection control1 finding
  • Aug 27, 2020Complaint3 findings
  • Mar 11, 2020Complaint1 finding
  • Dec 19, 2019Complaint1 finding
  • Aug 1, 2019Standard3 findings
  • May 22, 2019Complaint11 findings · 2 harm
  • Dec 13, 2018Complaint1 finding
  • Oct 5, 2018Complaint2 findings
  • Apr 19, 2018Standard and complaint24 findings · 7 harm
  • Nov 3, 2016Standard9 findings
  • Oct 23, 2015Standard26 findings · 7 harm
  • Oct 9, 2015Standard26 findings · 7 harm
  • Sep 18, 2014Standard9 findings · 2 harm
  • Jul 3, 2014Complaint1 finding · 1 harm
  • Jan 23, 2014—1 finding
  • Jul 16, 2013—15 findings
  • Aug 28, 2012—14 findings
  • May 3, 2012—8 findings · 1 harm
  • Jun 30, 2011—2 findings
  • Apr 28, 2011—21 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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