Every finding on record at Fairview Nursing Home

Based on interview and record review, the facility failed to ensure that grievances from Resident Council were acted upon and demonstrate their response to the group for 3 of 4 months of meeting minutes reviewed. Findings include:Interview on 1/21/26 at 2:02 p.m. during Resident Council Meeting revealed that call lights being turned off without being assisted was an on-going concern for several months. All five residents who attended the meeting revealed that the facility did not follow up with them to inform them if any action(s) had been taken to address their concerns. Review on 1/21/2026 of the facility's Resident Council Meeting minutes from September 2025 to December 2025 revealed the following documented concerns under nursing:9/25/25 - Call bells being turned off without providing assistance. 10/24/25 - Call bells still being turned off without assistance being given. 11/28/25 - Be right back never returning.12/31/25 - Call bells being turned off without help being provided. Interview on 1/22/26 at 1:34 p.m. with Staff L (Activities Director) confirmed the above concerns from Resident Council. Staff L confirmed there was no follow-up of actions documented in the meeting minutes for the months following the continued concerns regarding call bells. Staff L revealed that the last documented communication they had regarding the above concerns (call bells being turned off without assistance) was from an email dated 10/9/25 to nursing unit managers. Review on 1/22/26 of an email from Staff L to Staff M (Unit Manager) and Staff N (Unit Manager), dated 10/9/25, revealed the following: . The only feedback they [the residents] had was that sometimes their call bells are still being turned off without being assisted, and sometimes they are being told they have to wait because 'You are not on my list'. Interview on 1/22/26 at 1:44 p.m. with Staff M revealed that they had not heard of any concern from Resident Council Meeting in the past several months and that they did not know of any recent issues with call lights being shut off without assistance. Interview on 1/22/26 at 1:55 p.m. with Staff N revealed that they had not been notified of concerns from Resident Council Meetings in approximately 3 months. Staff N revealed that they were not aware of call lights being turned off without assistance since October 2025 and could not recall if anything was done about it. Interview on 1/23/26 at 12:11 p.m. with Staff K (Director of Nursing) revealed that they had not heard of any recent concerns from Resident Council Meeting, including the above concern about call bells being turned off without assistance. Review on 1/23/26 of the facility's undated policy titled Resident Council Policies and Procedures revealed, . 5. Communication With Facility Staff. Councils submit concerns, suggestions, or request in writing to administration. Facility must respond in a timely manner and support council activities.

Based on observation, interview, and record review, it was determined that the facility failed to ensure that residents were assessed to self-administer medications for 2 of 5 residents reviewed for choices in a final sample of 19 residents. (Resident identifiers are #21 and #70.)Findings include:Resident #21Observation on 1/21/26 at approximately 10:30 a.m. in Residents #21's room revealed a bottle of saline nasal spray on his/her dresser and a bottle of Saline Nasal Spray on his/her bedside table.Interview on 1/21/26 at approximately 10:30 a.m. with Resident #21 revealed he/she has multiple bottles, keeps it at bedside, and administers when they feel they need it. Observation on 1/21/26 at approximately 2:45 p.m. in Residents #21's room revealed a bottle of saline nasal spray on his/her dresser and a bottle of Saline Nasal Spray on his/her bedside table.Review on 1/21/26 of Resident #21's medical record revealed there was no physician order for Saline Nasal Spray. Further review revealed that there was no assessment done with Resident #21 to self-administer medication.Interview on 1/21/26 at approximately 2:45 p.m. with Staff A (Unit Manager) confirmed the above findings.Resident #70Observation on 1/21/26 at approximately 10:45 a.m. in Resident #70's room revealed a bottle of Dry Eye Relief Drops on his/her bedside table.Interview on 1/21/26 at approximately 10:45 a.m. with Resident #70 and revealed that Resident #70 administers the eye drops daily.Observation on 1/21/26 at approximately 2:45 p.m. in Resident #70's room revealed a bottle of Dry Eye Relief Drops on his/her bedside table.Review on 1/21/26 of Resident #70's medical record revealed there was no physician order for Dry Eye Relief Drops. Further review revealed that there was no assessment done with Resident #70 to self-administer medication.Interview on 1/21/26 at approximately 2:45 p.m. with Staff A confirmed the above findings.Review on 1/21/26 of the facility policy titled, Administering Medications, Revision Date April 2019 revealed, . 4. Medications are administered in accordance with prescriber orders, . 27. Residents may self-administer their own medications only if the attending physician, in conjunction with the interdisciplinary care planning team, has determined that they have the decision-making capacity to do so safely.

Based on interview and record review the facility failed to conduct a criminal background check on staff prior to providing direct resident care for 1 of 6 staff records reviewed. (Staff identifier is Q.)Findings include:Review on 1/23/2026 of Staff Q's (Licensed Nursing Assistant) file revealed no criminal background record check. Interview on 1/23/2026 at approximately 2:30 p.m. with Staff J (Staff Development Coordinator) confirmed there no background criminal record check was for Staff Q.Review on 1/23/2026 of facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised April 2021 revealed .Policy Interpretation and Implementation.1. Protect residents from abuse, neglect, exploitation or misappropriation of property by anyone including, but not limited to:.e. staff from other agencies;.4. Conduct employee background checks and not knowingly employ or otherwise engage any individual who has: a. been found guilty of abuse, neglect, exploitation or misappropriation of property, or mistreatment by a court of law;.

Based on observation, interview, and record review, it was determined that the facility failed to ensure that medications were given according to professional standards and manufacturer's instructions for 1 of 30 medication administration observations (Resident #72) and according to physician orders for 2 residents in a final sample of 19 residents. (Resident identifiers are #39 and #55.) Findings include: Resident #55 Review on 1/22/26 at approximately 12:59 p.m. of Resident #55's Medication Administration Record (MAR) revealed that Resident #55 had a physician's order for Humalog Kwik pen Subcutaneous Solution Pen-Injector 100 UNIT/ML (Insulin Lispro) Inject as per sliding scale .350-999 [blood sugar]= 16 Units Administer 16 units [insulin] and call Provider. Resident #55 had an elevated Blood Sugar of 378 on 1/10/26. Review on 1/22/26 of Resident #55's medical record revealed no documentation of provider notification for the above elevated blood sugar. Interview on 1/22/26 at approximately 1:50 p.m. with Staff A (Unit Manager) confirmed the above findings. Interview on 1/23/26 at approximately 12:14 p.m. with Staff H (Nurse Practitioner) confirmed that he/she was not notified of the above Blood Sugar on 1/10/26. Staff H further confirmed that he/she was the on-call provider on 1/10/26. Resident #39 Review on 1/21/26 of Resident #39's December 2025's and January 2026's Medication Administration Record revealed the following physician's orders: B/P (blood pressure) & HR (heart rate) Medication Parameter Orders- Hold for SBP (systolic blood pressure) <100 or HR <50. If medication is held greater than x3 within x1 week. Notify medical provider and document results in nurses note. Metoprolol Succinate ER (extended release) . 25 mg (milligrams) Give 1 tablet by mouth 1 time a day. Further review of the MAR revealed: December 16th Resident #39's BP was documented 98/68 and Metoprolol checked on the MAR as being administered, December 17th Resident #39's BP was documented 92/68 and Metoprolol checked on the MAR as being administered, December 18th Resident #39's BP was documented 98/65 and Metoprolol checked on the MAR as being administered. January 3rd Resident #39's BP was documented 99/68 and Metoprolol checked on the MAR as being administered, January 4th Resident #39's BP was documented 91/60 and Metoprolol checked on the MAR as being administered, January 9th Resident #39's BP was documented 95/56 and Metoprolol checked on the MAR as being administered, and January 22nd Resident #39's BP was documented 98/58 and Metoprolol checked on the MAR as being administered. Interview on 1/23/26 at approximately 9:45 a.m. with Staff K (Director of Nursing) confirmed the above findings and confirmed the Metopropol should not have been administered when Resident #39's blood pressure was below the parameters in the order. Review on 1/23/26 of the facility policy titled, Administering Medications, Revision Date April 2019 revealed: . 4. Medications are administered in accordance with prescriber orders, . Resident #72 Observation on 1/21/26 at approximately 11:45 a.m. of Resident #72's morning medication administration with Staff G (Registered Nurse) revealed Staff G crushed Resident #72's Wellbutrin XL (extended release) 150 mg (milligrams) tablet and administered the crushed medication to Resident #72. Review on 1/21/26 of Resident #72's Wellbutrin XL medication card revealed the following warning: Medication has boxed warning: Not to be chewed or crushed; . Interview on 1/21/26 at approximately 11:45 a.m. with Staff G confirmed the above findings. Review on 1/23/26 of Wellbutrin XL manufacturer's instructions, Dated 7/09 revealed: . Do not chew, cut, or crush Wellbutrin XL tablets. You must swallow the tablets whole. Tell your doctor if you cannot swallow medicine tablets. Review on 1/23/26 of the facility policy titled, Administering Medications, Revision Date April 2019 revealed: . 8. If a dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as having potential adverse consequences for the resident or is suspected of being associated with adverse consequences, the person preparing or administering the medication will contact the prescriber, the resident's attending physician or the facility's medical director to discuss the concerns. Observation on 1/21/26 at approximately 11:45 a.m. of Resident #72's morning medication administration with Staff G revealed Staff G administered Resident #72's 9:00 a.m. dose of Baclofen 5 mg (milligrams) (muscle relaxant) at 11:39 a.m. Review on 1/22/26 of Resident #72's Medication Administration History Report revealed: . 1/21/26 Resident #72 received their 9:00 a.m. dose of Baclofen at 11:39 a.m. and then received their 2:00 p.m. dose of Baclofen on 1/21/26 at 1:42 p.m. Interview on 1/23/26 at approximately 12:30 p.m. with Staff H (Nurse Practitioner) revealed that Staff H was not aware of Resident #72 receiving their morning medication late on 1/21/26 and would not have expected Resident #72's 2:00 p.m. dose of Baclofen to be administered so close together. Review on 1/23/26 of the facility policy titled, Administering Medications, Revision Date April 2019 revealed: .4. Medications are administered in accordance with prescriber orders, including any required time frame.7. Medications are administered within one (1) hour of their prescribed time.

Based on observation, interview, and record review, it was determined that the facility failed to provide appropriate adaptive equipment to maintain independent wheelchair mobility for 1 of 1 residents reviewed for physical restraints in a final sample of 19 residents (Resident identifier is #4).Findings include:Interview on 1/21/26 at approximately 10:40 a.m. with Resident #4 revealed that he/she does not have the ability to independently move his/her new tilt in space wheelchair that is on loan to them. Resident #4 further revealed that he/she was able to independently move his/her personal custom wheelchair prior to using the tilt in space chair. Resident #4 reports that the rehabilitation department is working to get him/her a new chair because of his/her multiple falls but that this could take several months. Observation on 1/21/26 at approximately 10:41 a.m. of Resident #4 revealed that he/she was sitting in his/her tilt in space wheelchair in the entrance to his/her room. Resident #4 was observed to be reaching for the doorframe of his/her room and bouncing his/her body in the tilt in space wheelchair trying to move the wheelchair. Resident #4 was observed reaching for the wheels but was unable to reach the wheels. Further observation noted that the seat of the chair was in a tilted position and Resident #4 was unable to reach the floor with his/her feet. Interview on 1/23/26 at approximately 9:14 a.m. with Staff F (Director of Rehabilitation) revealed that Resident #4 received the tilt in space wheelchair on 1/13/26 for improved positioning and safety to prevent falls. Staff F further revealed that Resident #4 was able to independently move around the facility with his/her previous chair. Interview on 1/23/26 at approximately 9:40 a.m. with Staff N (Unit Manager) revealed that Resident #4 was unable to independently move in the tilt in space wheelchair and was able to independently move around the facility in his/her prior wheelchair. Staff N further revealed that no restraint evaluation was performed at the time of the wheelchair change. Review on 1/23/26 of the facility's policy Physical Restraint Application revealed .Physical restraint .any device that has the effect on a resident of restricting freedom of movement .

Based on interview and record review, it was determined that the facility failed to provide services to maintain or improve his/her ability for mobility in 1 of 2 residents reviewed for rehabilitation and restorative services in a final sample of 19 residents (Resident Identifier is #78).Findings include:Interview on 1/21/2026 at approximately 10:00 a.m. with Resident #78 revealed that he/she used to walk when he/she was getting rehab but no longer gets the opportunity to walk and would like to walk more. Review on 1/21/2026 of Resident #78's Physical Therapy (PT) Discharge Summary, for the period of 9/22/25-10/23/25, revealed that Resident #78's had a recommendation for a daily ambulation program with nursing.Interview on 1/23/2026 at approximately 8:40 a.m. with Staff P (Physical Therapist) confirmed above program for Resident #78.Review on 1/21/2026 of Resident #78's Therapy Inservice Form, dated 10/8/2025, revealed staff were trained for Resident #78's Daily Ambulation Program which was to Ambulate with rolling walker and gait belt and contact guard for 100-150 ft 1-2 times a day. Review on 1/23/26 of Resident #78's current care plan revealed no interventions for ambulation. Interview on 1/23/2026 at approximately 8:45 a.m. with Staff M (West Unit Manager) confirmed Resident #78 does not have an ambulation program in place.

Based on interview and record review, it was determined that the facility failed to ensure that staff use appropriate equipment for resident transfers for 1 of 3 residents reviewed for abuse in a final sample of 19 residents. (Resident identifier is #21.)Findings include:Interview on 1/21/26 at approximately 10:30 a.m. with Resident #21 revealed he/she was awaiting an x-ray for their right ankle. Further interview revealed that the morning prior (1/20/26) Resident #21 was transported to the scale (located in the resident dining area) by an Licensed Nursing Assistant (LNA). Resident #21 state that the LNA did not apply Resident #21's oxygen and also did not install foot pedals on the wheelchair. Resident #21 revealed that he/she could not hold up their legs off the floor for the whole transport to the scale and had to drop her right leg abruptly which resulted in pain. Review on 1/3/26 of Resident #21's medical record revealed the following nursing notes:1/20/26 2:19 p.m., LNA wheeling resident to get weight. Resident unexpectedly attempted to stop wheelchair by forcefully planting feet on ground. Later resident c/o (complaints of) R (right) foot pain. Resident assessed, swelling noted to r foot ankle, no redness, skin intact. Pt. (patient) has history of bilateral edema.1/20/26 10:38 p.m. Obtain 2 view x-ray to (R) ankle d/t (due to) pain.1/21/26 12:12 p.m. Bruising note to (R) Dorsum & (R) lateral Malleolus. Bruising believed to have occurred from previous day per healthcare status note from 1/20/26 @ 2:19 p.m. Waiting for X-ray tech's (technician) arrival. Patient remains at her baseline, BLE (bilateral lower extremity) have chronic edema and is patient non-ambulatory. (R) foot elevated. Patient states pain managed with elevation & Tylenol.1/21/26 10:03 p.m. patient alert, XR (x-ray) results received and reviewed by provider, [pronoun omitted] in this evening. Shows old fracture healing, nondisplaced. No new fx. (fracture). Patient informed, icing right ankle.Interview on 1/23/26 at approximately 12:15 p.m. with Staff B Licensed Practical Nurse (LPN) revealed that it was reported to him/her on 1/20/26 that Resident #21 dropped his/her legs abruptly and rolled his/her ankle while the LNA was pushing Resident #21 in the wheelchair to get their weight. Interview on 1/23/26 at approximately 12:30 p.m. with Staff C (Physical Therapy Assistant) revealed that he/she would expect foot pedals with Resident #21's transfers. Staff C also revealed that he/she was not familiar with Resident #21's needs and did not review his/her Therapy Progression Communication Form, Resident Function Status Update prior to transferring Resident #21.

Based on observation, interview, and record review, it was determined that the facility failed to ensure infection control techniques were followed for 1 of 2 Capillary Blood Glucose (CBG) tests observed and 7 of 30 medications observed. (Resident identifier is #88.)Findings include: Resident #88Observation and interview on 1/22/26 at approximately 7:15 a.m. with Staff B (Licensed Practical Nurse) revealed that he/she performing a CBG test on Resident #88's. Prior to entering Resident #88's room, Staff B stated that the glucometer was clean and ready for use. Observation of the glucometer revealed that it had dried brown substance adhered to it near the location that the strip is entered into the glucometer. The surveyor intervened and pointed out the glucometer was not clean. Staff B cleaned with a bleach wipe and the dried brown substance was removed. Staff B placed the glucometer case on Resident #88's bed, after testing Resident #88's CBG, Staff B then placed the used glucometer, used lancet, and used alcohol wipe into the glucometer case touching lancets and alcohol wipes in the glucometer case that were not used.Observation on 1/22/26 at approximately 7:20 a.m. with Staff B applied gloves prior to preparing Resident #88's pills for administration. Staff B touched multiple medication cards, medication bottles, the computer, and opened the medication cart drawers. Staff B dispensed each of Resident #88's pills in his/her hands without changing their gloves. Staff B dropped one of Resident #88's pills on top of the medication cart and picked it up and placed it into the medication cup to be administered.Interview on 1/22/26 at approximately 11:00 a.m. with Staff J (Infection Preventionist) revealed that the glucometer should be cleaned with a Sani-wipe and wait the 2-3 minutes before use.Review on 1/23/26 of the facility policy titled, Cleaning of Blood Glucose Devices, Revision Date September 2014 revealed: . Blood glucose monitoring devices must be cleaned and disinfected with Purple Sani-Cloth wipes after every resident use. Devices must air dry for 2-3 minutes to ensure full disinfectant contact time.Review on 1/23/26 of the facility policy titled, Administering Oral Medications, Revision Date October 2010 revealed: Steps in the Procedure: . 9.e. For tablets or capsules from a bottle. Pour the desired number into the bottle cap and transfer to the medication cup. Do not touch the medication cup with your hands. 9.f. For unit dose tablets or capsules. Place packaged medications directly into the medication cup. 20. If a medication falls to the floor, discard and document per facility protocol.

Based on interview and record review, it was determined that the facility failed to develop, implement, and maintain an effective training program for all staff for 1 of 5 staff records reviewed.Findings include:Interview on 1/23/2026 at approximately 10:45 a.m. with Staff J (Staff Development Coordinator) revealed that Staff Q was agency staff and confirmed there was no documentation of Staff Q's training.Interview on 1/23/2026 at approximately 12:30 p.m. with Staff Q (Licensed Nursing Assistant) revealed they had no orientation or trainings at the facility prior to providing direct care to residents.Review on 1/23/2026 of Facility Assessment updated August 6, 2025 revealed .3.4. Staff training/education and competencies.Resident rights and facility responsibilities; Abuse, neglect, and exploitation; Nursing equipment and incontinence supplies; Safety; Cultural competency; PointClickCare; Activities of Daily Living; Infection control; Measurements: blood pressure, body temperature, urinary output including urinary drainage bags, height and weight, redial and apical pulse, respirations, recording intake and output.Caring for residents with mental and psychological disorders, as well as residents with a history of trauma.Review on 1/23/2026 of Agency Training Policy, undated, revealed Purpose To ensure that all agency staff working within the facility understand and comply with the facility's policies, procedures, and expectations.3. Orientation Packet Completion During the first shift check-in, the agency staff member will be given the facility's Agency Orientation Packet. The Agency member must complete all required documents and acknowledge understanding of the information included.

Based on observation, interview, and record review, it was determined that the facility failed to follow Centers for Disease Control and Prevention (CDC) guidelines for the use of appropriate Personal Protective Equipment (PPE) to prevent the spread of infection for 4 of 8 residents on Transmission Based Precautions (TBP) for COVID-19 infection (Resident identifiers are #2, #7, #73, and #84). Findings include: Review on 11/13/24 of the CDC guidance titled, Infection Control Guidance: SARS-CoV-2, dated June 24, 2004, revealed: .2. Recommended infection prevention and control (IPC) practices when caring for a patient with suspected or confirmed SARS-CoV-2 infection .HCP [Healthcare Personal] who enter the room of a patient with suspected or confirmed SARS-CoV-2 infection should adhere to Standard Precautions and use a NIOSH Approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e., goggles or a face shield that covers the front and sides of the face) . Review on 11/13/24 of the CDC guidance titled, Isolation Precautions Guideline, dated 11/27/23, retrieved from: https://www.cdc.gov/infection-control/hcp/isolation-precautions/summary-recommendations.html, revealed: .IV.B. Personal protective equipment (PPE) .Before leaving the patient ' s room or cubicle, remove and discard PPE Review on 11/13/24 of the CDC guidance titled Use Personal Protective Equipment (PPE) When Caring for Patients with Confirmed or Suspected COVID-19, dated 6/3/2020, retrieved from https://www.cdc.gov/coronavirus/2019-ncov/downloads/A_FS_HCP_COVID19_PPE.pdf, revealed: .Doffing (taking off the gear): .6. Remove and discard respirator . Resident #2 Observation on 11/13/24 at approximately 12:00 p.m. revealed that Resident #2's room had a droplet precaution sign posted outside of their door and a PPE cart with eye protection, protective gowns, gloves and N95 masks. Staff A (Licensed Medication Nursing Assistant (LMNA)) was observed wearing a KN95 mask and doffing their gown. Further observation revealed that Staff A exited the room without doffing the KN95 mask and proceeded to the nurse's station. Interview on 11/13/24 at approximately 12:00 p.m. with Staff A confirmed the above finding. Staff A stated that Resident #2 was on droplet precautions for testing positive for COVID-19. Interview on 11/13/24 at approximately 12:30 p.m. with Staff B (Director of Nursing) confirmed that Resident #2 had tested positive for COVID-19 on 11/4/24 and was on droplet precautions through 11/14/24. Staff B stated that staff should be wearing an N95 mask and not a KN95 mask when going into a COVID-19 positive room and that staff should be changing their N95 mask when leaving the room as part of the doffing of PPE. Review on 11/13/24 of Resident #2's care plan with initiation date of 11/4/24 revealed that Resident #2 tested positive for COVID-19 infection and had an intervention to maintain droplet precautions from 11/4/24 through 11/14/24. Resident #73 Interview on 11/13/24 at approximately 8:30 a.m. with Staff C (Unit Manager (UM)) revealed that Resident #73 was on droplet precautions for COVID-19. Observation on 11/13/24 at approximately 12:10 p.m. revealed that Resident #73's room had a droplet precaution sign posted outside the door and a PPE cart with eye protection, protective gowns, gloves and N95 masks. Observation also revealed that Staff F (LMNA) was setting up Resident #73's meal tray while wearing a KN95 mask, gown, gloves and a face shield in Resident #73's room. Further observation revealed Staff F doffed their gown, face shield and gloves. Observation also revealed that Staff F exited the room without doffing the KN95 mask and then proceeded to the dining room area where COVID-19 negative residents were eating. Interview on 11/13/24 at approximately 12:10 p.m. with Staff F confirmed that he/she did not doff their KN95 mask when leaving Resident #73's room. Review on 11/13/24 of Resident #73's physician's orders revealed that on 11/6/24 Resident #73 was diagnosed with COVID-19 and was on droplet precautions until 11/16/24. Resident #7 Interview on 11/13/24 at approximately 8:30 a.m. with Staff C revealed that Resident #7 was on droplet precautions for COVID-19. Observation on 11/13/24 at approximately 12:25 p.m. revealed that Resident #7's room had a droplet precaution sign posted outside the door and a PPE cart with eye protection, protective gowns, gloves and N95 masks. Further observation revealed that Staff I (Licensed Nursing Assistant (LNA)) was in Resident #7's room feeding Resident #7 while wearing a KN95 mask, gown, gloves and a face shield. Further observation revealed that Staff I exited the room without doffing the KN95 mask and then proceeded to the dining room area. Interview on 11/13/24 at 12:25 p.m. with Staff I confirmed that he/she was wearing the KN95 mask and did not doff their KN95 mask when exiting Resident #7's room. Review on 11/13/24 of Resident #7's physician's orders revealed on 11/6/24 that Resident #7 was diagnosed with COVID-19 and was on droplet precautions until 11/16/24. Interview on 11/13/24 at approximately 12:31 p.m. with Staff D (Infection Preventionist) revealed that a N95 mask and not a KN95 mask should be worn while in COVID-19 positive rooms and that the N95 mask should be discarded when exiting the room. Staff D stated that they follow the CDC as a national standard for the facility's infection control program. 49819 Resident #84 Interview on 11/13/24 at approximately 9:20 a.m. with Staff E (Nurse Manager) revealed that Resident #84 was on droplet precautions for COVID-19. Observation on 11/14/24 at approximately 8:20 a.m. revealed a droplet precautions sign and a PPE cart with eye protection, protective gowns, gloves, and N95 masks outside Resident #84's door. Further observation revealed that Staff H (LNA) had on N95 mask, donned gown and gloves, and entered Resident #84's room without donning protective eyewear or a face shield, then closed Resident #84's door. Interview on 11/14/24 at approximately 8:40 a.m. with Staff H confirmed that he/she did not don protective eye wear or a face shield before entering Resident #84's room. Review 11/14/24 of Resident #84's medical record revealed that on 11/6/24 Resident #84 tested positive for COVID-19. Further review revealed an active physician order with an order date of 11/6/24 for droplet precautions for COVID-19 through 11/16/24. Interview on 11/15/24 at approximately 9:15 a.m. with Staff D confirmed that staff expectation is to don a protective gown, gloves, N95 mask, including protective eyewear or face shield before entering a COVID-19 positive room. Review on 11/15/24 of the facility's policy titled, Coronavirus Disease (COVID-19) - Identification and Management of Ill Residents, revised May 2023, revealed: .Personal Protective Equipment 13. Staff who enter the room of a resident with suspected or confirmed [COVID-19] infection will adhere to standard precautions and use a NIOSH-approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e., goggles or a face shield that covers the front and sides of the face) .

Based on interview and record review, it was determined that the facility failed to take appropriate action after an investigation for 1 of 2 residents reviewed for abuse in a final sample of 22 residents (Resident Identifier is #22). Findings include: Interview on 12/19/23 at approximately 11:00 a.m. with Staff D (Licensed Practical Nurse (LPN)) revealed that Resident #22 had a fall in the facility on 12/12/23 that resulted in 2 pelvic fractures. Review on 12/20/23 of Resident #22's medical record revealed a progress note, dated 12/12/23, entered at 4:11 a.m., that stated I was on my break and when I came back was informed that the patient fell and hit [pronoun omitted] head. I was told the patient took [pronoun omitted] bed alarm off and it was not going off. VS [vital sign] stable. Neuro's negative. Patient has a bump and bruise top of right side of head and on forehead and cheekbone on the right side. States [pronoun omitted] head hurts. Covering MD [medical doctor] for Dr. [name omitted] paged . Further review revealed a progress note, dated 12/12/23, entered at 11:03 a.m., that stated [name omitted] from ED [emergency department] contacted writer with report CT [Computed tomography] shows right pelvic fx [fracture] as well as a sacral fx [fracture] but is non operable . Review on 12/21/23 of the facility's investigation of the above fall for Resident #22 on 12/12/23 revealed the following written statement from Staff E (Licensed Nursing Assistant (LNA)) that stated I was in room [number omitted] helping patient when I heard resident talking and when I went to the room patient was on the floor, so we proceeded to Hoyer patient to bed. Interview on 12/21/23 at approximately 9:10 a.m. with Staff F (LNA) revealed that they were one of the two LNAs that responded to Resident #22 after the fall on 12/12/23. Staff F stated that while in another resident's room, they heard Resident #22 talking and went to check on him/her. When they entered the room they found Resident #22 lying on their right side in fetal position on the floor between the two beds. They noticed a slit above his/her eye that was bleeding and were complaining of head pain. Staff F stated that at that time the nurse assigned to the unit was on a break, so with the assistance of Staff E they obtained vital signs and Hoyered Resident #22 back into bed. Once in bed Resident #22 continued to complain of only head pain. When the nurse returned from break, approximately 15 minutes later, they were notified of the fall. Staff F stated that they had not received any communication from the facility regarding the incident on 12/12/23. Review on 12/21/23 of facility policy titled Assessing Falls and Their Causes, revised March 2018, revealed .After a fall: 1. If a resident has just fallen, or is found on the floor without a witness to the event, evaluate for possible injuries to the head, neck, spine and extremities .4. If an assessment rules out significant injury, help the resident to a comfortable sitting, lying, or standing position, and then document relevant details . Interview on 12/21/23 at approximately 10:14 a.m. with Staff C (Director of Nursing) revealed they were aware that on 12/12/23 Resident #22 sustained a fall and that the LNAs transferred the resident back to bed prior to an assessment by a nurse. Staff C could not provide documentation of education or corrective action taken with Staff E or Staff F regarding post-fall procedures.

Based on interview and record review, it was determined that the facility failed to update resident care plans with new or revised interventions for 1 of 2 residents reviewed for pressure ulcers and 1 of 5 residents reviewed for nutrition in a final sample of 22 residents (Resident Identifiers are #22 and #250). Findings include: Resident #22 Review on 12/20/23 of Resident #22's medical record revealed a skin/wound note, dated 12/19/23, that read wound location : (R) [right] buttocks; wound appearance: Hematoma noted to R [right] buttocks with open area. Open area wound base red with scant amount of bloody drainage. Hematoma intact with dark purple base. Entire coccyx red/inflamed. Further review of Resident #22's medical record revealed a weekly pressure wound report, dated 12/19/23, revealed the following: right buttocks wound, facility acquired, date of onset unknown, Stage 2. Review on 12/21/23 of Resident #22's weekly skin checks revealed the following: 12/06/23 - right buttocks reoccurring pressure wound - currently pink/blanchable; 12/13/23 - right buttocks reoccurring pressure wound - currently pink/blanchable cream applied prophylactically. Review on 12/21/23 of Resident #22's potential for pressure ulcer care plan initiated on 9/17/23 revealed no interventions for the pressure ulcer to the right buttocks. Interview on 12/21/23 at approximately 10:37 a.m. with Staff D (Licensed Practical Nurse (LPN)) confirmed the above information. Resident #250 Review on 12/20/23 of Resident #250's medical record revealed a significant weight loss between 11/11/23 (124.6 pounds) and 12/14/23 (109.2 pounds). Review on 12/21/23 of Resident #250's nutrition care plan, revision date was on 11/13/23, revealed no interventions for weight loss. Interview on 12/20/23 02:00 PM Staff D confirmed Resident #250's weight loss. Staff D stated they had not initiated any supplements or interventions to slow weight loss.

Based on observation, interview, and record review, it was determined that the facility failed to follow professional standards for assessing a resident for injury (diagnosed with a fractured right pelvic and sacrum) after a fall for 1 of 2 residents reviewed for falls and for not following physician's orders when providing wound care for 1 of 2 residents reviewed for pressure ulcers in a final sample of 22 residents (Resident Identifier is #22). Findings include: Journal of Nursing; AJN, November 2007 Vol. 107, No. 11. Retrieved from https://www.nursingcenter.com/pdfjournal?AID=751198&an=00000446-200711000-00030&Journal_ID=54030&Issue_ID=751137 on 11/9/23: When a Fall Occurs Step one: assessment. When a patient falls, don't assume that no injury has occurred-this can be a devastating mistake. Before moving the patient .Observe the leg rotation, and look for hip pain, shortening of the extremity, and pelvic or spinal pain . Be aware of the following warning signs . back pain . or an externally rotated or shortened leg. These symptoms suggest spinal cord injury, leg or pelvic fracture . Follow your facility's policies and procedures for documenting a fall. Thorough documentation helps ensure that appropriate nursing care and medical attention are given . documentation for a fall should include . all observations . patient statements . assessments . notifications . interventions . evaluation Review on 12/20/23 of Resident #22's medical record revealed a progress note, dated 12/12/23, entered at 4:11 a.m., that stated I was on my break and when I came back was informed that the patient fell and hit [pronoun omitted] head . Further review of Resident #22's medical record revealed progress note, dated 12/12/23, entered at 11:03 a.m., that stated [name omitted] from ED [emergency department] contacted writer with report CT [Computed tomography] shows right pelvic fx [fracture] as well as a sacral fx [fracture] but is non operable . Review on 12/21/23 of the facility's investigation for Resident #22's above fall on 12/12/23 revealed the following written statement from Staff E (Licensed Nursing Assistant (LNA)) that stated, I was in Room [number omitted] helping patient when I heard resident talking and when I went to the room patient was on the floor, so we proceeded to Hoyer patient to bed. Interview on 12/21/23 at approximately 9:10 a.m. with Staff F (LNA) revealed that they were one of the two LNAs that responded to Resident #22 after the fall on 12/12/23. Staff F stated that at the time of Resident #22's fall, the nurse assigned to the unit was on a break, so with the assistance of Staff E they Hoyered Resident #22 back into bed. Review on 12/21/23 of facility policy titled Assessing Falls and Their Causes, revised March 2018, revealed .After a fall: 1. If a resident has just fallen, or is found on the floor without a witness to the even, evaluate for possible injuries to the head, neck, spine and extremities .4. If an assessment rules out significant injury, help the resident to a comfortable sitting, lying, or standing position, and then document relevant details . Interview on 12/21/23 at approximately 10:14 a.m. with Staff C (Director of Nursing) confirmed that Resident #22 was not assessed after a fall for injury before the LNAs mechanically transferred him/her back into bed. Standards: [NAME], [NAME] A., and [NAME]. Fundamentals of Nursing. 7th ed. St. Louis, Missouri: Mosby Elsevier, 2009. Page 336- Physicians' Orders: The physician is responsible for directing medical treatment. Nurses follow physician's orders unless they believe the orders are in error or harm clients. Therefore you need to assess all orders, and if you find one to be erroneous or harmful, further clarification from the physician is necessary . Observation on 12/20/23 at approximately 3:20 p.m. with Staff C of Resident #22's pressure ulcer to the right buttocks revealed a Duoderm dressing to the area. Review on 12/20/23 at approximately 3:30 p.m. of Resident #22's physician orders revealed no order for Duoderm to wound on the right buttocks. Further review of Resident #22's physician orders revealed an order to cover open area on the right buttocks with barrier cream. Interview on 12/20/23 at approximately 3:50 p.m. with Staff C confirmed that there was no order for a Duoderm dressing for Resident #22's right buttocks wound.

Based on observation, interview, and record review, it was determined that the facility failed to ensure that facility sponsored group and individualized activities were provided to support residents for 1 of 1 resident reviewed for activities in a final sample of 22 residents (Resident Identifier is #22). Findings include: Observation on 12/19/23 at approximately 9:20 a.m. of Resident #22 revealed them to be in the dining room sitting at a table with a napkin in front of them, television on, and no other residents in the area. Observation on 12/19/23 at approximately 11:00 a.m. of Resident #22 revealed them to be in the dining room sitting at the same table with the television on and no other residents in the area. Observation on 12/19/23 at approximately 12:30 p.m. of Resident #22 revealed them to be in the dining room sitting at the table waiting for lunch with 2 other people in the room and the television on. Observation on 12/19/23 at approximately 1:30 p.m. of Resident #22 revealed them to be in the dining room still sitting at the table with the television on and no other residents in the area. Observation on 12/20/23 at approximately 9:00 a.m. of Resident #22 revealed them to be in the dining room sitting at a table with a straw in their hand using it as a pen and attempting to draw on the napkin in front of them, television on and no other residents in the area. Observation on 12/20/23 at approximately 10:15 a.m. of Resident #22 revealed them to be in the dining room sitting at the table with the television on and no other residents in the area. Review on 12/20/23 of Resident #22's medical record revealed no activities assessment. Further review of Resident #22's medical record revealed an Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 9/12/23, coded for Section F, Preferences and Customary Routine and Activities, identified the following activities to be very important to Resident #22: listen to music; be around animals; keep up with the news; do things with groups of people; go outside to get fresh air when the weather is good. Observation on 12/21/23 at approximately 10:20 a.m. of Resident #22 revealed them to be in the dining room sitting at the table with a word search in front of them and the television on and no other residents in the area. Observation on 12/21/23 at approximately 12:08 p.m. in the dining room alone with the television on and a cup in front of them. Interview on 12/21/23 at approximately 1:00 p.m. with Staff I (Activities Director) confirmed that there was no activities assessment for Resident #22 and there was no documentation that Resident #22 had participated in or attended activities for the last 30 days. Review on 12/21/23 of the facility policy titled Activities Evaluation, revised June 2018, revealed .An activities evaluation is conducted as part of the comprehensive assessment to help develop an activities plan that reflects the choices and interests of the resident .

Based on observation, interview, and record review, it was determined that the facility failed to implement measures to prevent the development of pressure ulcers in 1 of 2 residents reviewed for pressure ulcers in a final sample of 22 residents (Resident Identifier is #22). Findings include: Review on 12/20/23 of Resident #22's medical record revealed a care plan focus for the potential for developing pressure ulcers, initiated on 9/17/23, with an intervention to avoid prolonged positioning on my bony prominences. Further review of Resident #22's medical record revealed another care plan focus for risk for developing pressure related wounds, initiated on 9/17/23, revised on 11/14/23, with an intervention to turn and reposition every 2 hours as needed and to prevent shearing with position changes, utilize an air mattress for me to have improved pressure relief. Further review of Resident #22's medical record revealed a third care plan focus for potential for pressure ulcer development that identified a right boggy heel (Stage 1 pressure ulcer), initiated on 9/17/23, with an intervention to avoid prolonged positioning on my bony prominences, and a revised intervention on 12/19/23 to include elevate/float my heels in bed. Soft boots to bilateral heels on at all times when in bed. Observation on 12/19/23 at approximately 9:20 a.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Observation on 12/19/23 at approximately 11:00 a.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Observation on 12/19/23 at approximately 12:30 p.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Observation on 12/19/23 at approximately 1:30 p.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Review on 12/19/23 of Resident #22's medical record revealed a weekly skin assessment, dated 12/06/23, that identified a right buttocks reoccurring pressure wound-currently pink/blanchable. Further review of Resident #22's medical record revealed a weekly skin assessment, dated 12/13/23, that identified the right buttocks to be red and blanchable. Review on 12/20/23 at approximately 1:14 p.m. of Resident #22's medical record revealed a progress note, dated 12/19/23, that identified an open area to right buttocks and entire coccyx to be red and inflamed. Further review of Resident #22's medical record revealed a Weekly Pressure Wound Report dated 12/19/23 that identified a facility acquired Stage 2 pressure ulcer to right buttocks. Observation and interview on 12/20/23 at approximately 3:20 p.m. with Staff C (DON) and Staff D (LPN) revealed that Resident #22 was assisted by staff from chair to bed. Observation further revealed that Resident #22 had a rolled up hydrocolloid dressing on coccyx area. The left gluteal fold was pulled up to observe the right inner gluteal fold and coccyx area which had purple-red discoloration, and draining blood-like substance with red and inflamed surrounding tissue. Staff D stated that the area was open. Staff C stated that it appeared to be a stage 2 pressure ulcer. Staff C also stated that Resident #22's had not currently utilized an air mattress due to his/her risk for fall. Observation on 12/20/23 at approximately 9:00 a.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Observation on 12/20/23 at approximately 10:15 a.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place. Observation on 12/21/23 at approximately 10:20 a.m. of Resident #22 revealed them to be in the dining room sitting upright in a standard wheelchair with a cushion in place with TV on. Review on 12/21/23 of Resident #22's task revealed a task to assist Resident #22 to the toilet every 4 hours and as needed. Further review of the task revealed that there were no documentation of task completion for 12/9/23, 12/12/23, 12/14/23, and 12/16/23. Review also revealed task completion done on the following days: 12/8/23 x2 (8:59 p.m. and 9:00 p.m.), 12/10/23 x2 (both at 2:26 p.m.), 12/11/23 x2, 12/13/23 x3 (2:46 p.m., 9:18 p.m., and 9:19 p.m.), 12/15/23 x2 (both at 7:54 p.m.), 12/17/23 x2 (1:49 p.m. and 1:53 p.m.), 12/18/23 x1, 12/19/23 x1, and 12/20/23 x1 Review on 12/21/23 of Resident #22's progress notes revealed that Resident #22 had a fall with major injury on 12/12/23, where Resident #22 sustained a right sacral, right acetabulum extending into the superior ischium, and right pubic bone fractures. Further review also revealed that Resident #22's fractures were non-operable, Resident #22 initially non-weight bearing and on 12/14/23 was weight bearing as tolerated. Pain limiting ability to stand or ambulate for the next few weeks. Interview on 12/21/23 at approximately 10:25 a.m. with Staff H (Licensed Nursing Assistant (LNA)) revealed that Staff H routinely cares for Resident #22. Staff H stated that when Resident #22 gets up and dressed for the day they are brought out to the dining room for all meals and spends most of their day in the dining room area. Staff H stated that Resident #22 would sit up until after lunch and they would sometimes go back to bed around 2:00 p.m. Staff H stated that Resident #22 was not on a toileting schedule and that they will ask to use the bathroom when needed. Staff H stated they were unaware of a repositioning schedule for Resident #22. Interview on 12/21/23 at approximately 10:30 a.m. with Staff D (Licensed Practical Nurse (LPN)) confirmed that Resident #22 has a history of pressure ulcers on his/her buttocks, that there was no current repositioning schedule in place, and that he/she had developed a new facility acquired Stage 2 pressure ulcer to the right buttocks that was identified on 12/19/23.

Based on observation, interview, and record review, it was determined that the facility failed to ensure all drugs are stored in locked compartments with only authorized personnel having access for 1 of 2 medication rooms observed. Findings include: Observation on 12/19/23 at approximately 9:00 a.m. of the East Unit medication storage room with Staff A (Licensed Practical Nurse (LPN)) revealed Staff B (Staff Development Assistant) to be in the medication storage room unsupervised. Further observation revealed Staff B to be highlighting the expiration dates on medication containers in the storage room. Interview on 12/19/23 at approximately 9:00 a.m. with Staff B confirmed that they did not pass medications and that they normally had unsupervised access to the medication storage rooms. Review of the facility's policy titled Storage of Medications, revised November 2020, revealed .Only persons authorized to prepare and administer medications have access to locked medications . Interview on 12/21/23 at approximately 10:00 a.m. with Staff C (Director of Nursing) confirmed that Staff B has unsupervised access to medication storage rooms and that Staff B is not authorized to prepare or administer medications.

Based on interview and record review, it was determined that the facility failed to ensure that alleged violations involving abuse, and neglect, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the State Survey Agency (SSA) for 2 out of 3 incidents reviewed for alleged abuse (Resident identifiers are #2 and #3). Findings include: Resident #2 Review on 4/25/23 of Resident #2's Facility Reported Incident dated 3/20/23 revealed that the facility sent the initial report on 3/20/23 for an injury of unknown source and that Resident #2 had been diagnosed with a left ankle fracture on 3/17/23, three days before the initial report was sent. Further review of this report revealed that the Administrator was notified of the incident on 3/17/23 at 1:00 p.m. Review on 4/26/23 of Resident #2's progress notes revealed on 3/17/23 Resident #2 had complained of foot and ankle pain with swelling. Resident #2 was sent to a local hospital. Review on 4/26/23 of Resident #2's medical record revealed an Emergency Department note dated 3/17/23 which revealed .presenting to the [Emergency Department] for evaluation of left ankle swelling and edema in the setting of potential trauma occurring on Monday while being transferred . X-ray imaging indicating [NAME] B fracture of the fibula . Interview on 4/26/23 at 11:45 a.m. with Staff D (Director of Nursing) revealed that Staff D confirmed that the incident was reported to the SSA on 3/20/23. Resident #3 Review on 4/26/23 of Resident #3's initial report dated 4/10/23 revealed on 4/7/23 Resident #3 had an injury of unknown source, three days before the initial report was sent. Further review revealed that the Administrator was notified of the incident on 4/7/23 at 1:00 p.m. and that the initial report was submitted on 4/10/23 at 12:50 p.m. by Staff D. Review on 4/26/23 of Resident #3's final report dated 4/12/23 revealed that Resident #3 had been sent to a local hospital and diagnosed with a subcapital fracture left femoral neck on 4/7/23. Interview on 4/26/23 at 11:45 a.m. with Staff D confirmed that Resident #3's report was sent to the SSA on 4/10/23.

Based on observation, interview, and policy review, it was determined that the facility failed to ensure that medications were secured on 1 out of 3 Units observed (Rehabilitation Unit). Findings include: Observation on 4/26/23 at approximately 8:13 a.m. of the Low Medication Cart at the Rehabilitation Unit revealed Resident #1's intravenous medication, Vancomyocin [antibiotic] 500 milligrams (mg), was on top of the medication cart. Further observation of the Low Medication Cart revealed that the medication cart was unlocked and there were no staff present within eyesight of the cart. Interview on 4/26/23 at 8:15 a.m. with Staff A (Licensed Practical Nurse (LPN)) confirmed that he/she was in a resident's room while the Low Medication Cart was unlocked. Observation on 4/26/23 at approximately 8:17 a.m. of the High Medication Cart at the Rehabilitation Unit revealed the High Medication Cart was unlocked and there were no staff present within eyesight of the cart. Interview on 4/26/23 at approximately 8:20 a.m. with Staff B (LPN) confirmed the above findings. Review on 4/26/23 of the facility policy titled, Storage of Medications, Revision Date 11/2020 revealed: .1. Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity controls. Only persons authorized to prepare and administer medications have access to locked medications .

Based on interview and record review, it was determined that the facility failed to follow physician's orders for 1 of 3 residents reviewed for nutrition in a final sample of 26 residents. (Resident identifier is #54). Findings include: Standards: Potter, Patricia A., and Anne Griffin Perry. Fundamentals of Nursing. 7th ed. St. Louis, Missouri: Mosby Elsevier, 2009. Page 336 - Physician's Orders The physician is responsible for directing medical treatment. Nurses follow physician's orders unless they believe the orders are in error or harm clients. Therefore you need to assess all orders, and if you find one to be erroneous or harmful, further clarification from the physician is necessary . Review on 11/7/22 of Resident #54's medical record revealed physician's order dated 10/26/22 to weigh the resident on day shift every Tuesday and Saturday for weight gain and to notify the physician for weight gain of 3 pounds or greater in 24 hours or 5 pounds or greater in 1 week. Review on 11/9/22 of Resident #54's medical record for weights, including the TAR (Treatment Administration Record) and weight tab in the electronic record, revealed the following; -10/26/22 (Wednesday) a weight of 172 lbs (pounds); -10/29/22 (Saturday) a weight of 160.2 lbs; -11/1/22 (Tuesday) no weight documented and N/A and Away from Facility was documented on the TAR; -11/5/22 (Saturday) a weight of 161.8 lbs; -11/8/22 (Tuesday) weight was documented by Staff H (Licensed Practical Nurse) as N/A and See Progress Notes on the TAR. Review on 11/9/22 of Resident #54's progress note for 11/8/22 revealed that Staff H documented that Resident #54 was in activities. Interview on 11/9/22 at 9:18 a.m. with Staff F (Unit Manager) confirmed that there was a physician's order for Resident #54 to be weighed every Tuesday and Saturday. Staff F confirmed that Resident #54's weight was documented as not done on 11/8/22 due to being in activities. Staff F confirmed that Resident #54's weight was not done on 11/1/22 due to being at the hairdresser, which was on the first floor of the facility. Staff F was not aware that the weights were not done (on 11/1/22 and 11/8/22) and confirmed that there was no documentation that the physician was notified or for staff to follow-up to obtain Resident #54's weight. Review on 11/9/22 of the facility's undated policy titled Weight Management revealed, . 2. All residents will be weighted [sic] on a monthly basis unless otherwise ordered by the physician .7. All weights will be documented in the resident's electronic record .

Based on observation, interview, and record review, it was determined that the facility failed to provide the necessary care to ensure that a resident's ability to hear was maintained with a communication device for 1 of 1 resident reviewed for communication in a final sample of 26 residents. (Resident identifier is #36). Findings include: Resident #36 Interview on 11/7/22 at 12:40 p.m. with Resident #36 revealed that his/her hearing was poor and that he/she had not seen or used his/her hearing right aid since the audiologist had come to check his/her hearing. Resident #36 stated he/she assumed the hearing aid was being repaired, did not know where it was, and that he/she had not worn the hearing aid for several months. Resident #36 also stated there had been complaints because his/her TV was loud at night. Observation on 11/7/22 at 12:40 p.m. revealed that Resident #36 did not have a hearing aid in either ear. Review on 11/7/22 of Resident #36's Quarterly Minimum Data Set with an assessment reference date of 9/20/22 revealed that Resident #36 had a BIMS (Brief Interview of Mental Status) of 15, meaning cognitively intact. Review on 11/7/22 of Resident #36's November 2022 TAR (Treatment Administration Record) revealed right hearing aid in in [sic] the morning - out at HS [bedtime] every day and evening shift for hearing aid. Nursing staff was checking off that Resident #36's hearing aid was in in the morning and out at bedtime every day. Review on 11/7/22 of Resident #36's medical record revealed an audiology report for a visit conducted on 9/16/22 which read that Resident #36's right (brand name omitted) hearing aid was cleaned, functioning well and that Resident #36 reported hearing better following the cleaning with the hearing aid in. Further review revealed that daily use of the hearing aid was recommended. Review on 11/8/22 of Resident #36's care plan, initiated on 3/20/22, revealed that Resident #36 had a communication deficit, had a right hearing aid and that he/she hears adequately with the right hearing aid in. Further review revealed that under interventions included Ensure hearing aids are in place and Monitor effectiveness of communication strategies and assistive devices bilateral hearing aids. Review on 11/8/22 of Resident #36's November TAR revealed that Staff E (Registered Nurse) documented on 11/8/22 at 10:34 a.m. that Resident #36's hearing aid was in. Interview on 11/8/22 at 12:51 p.m. with Staff F (Unit Manager) of Resident #36's November TAR confirmed that Staff E signed off on 11/8/22 that Resident #36's hearing aid was in. Interview on 11/8/22 at 12:51 p.m. with Staff E revealed that he/she could not remember if Resident #36's hearing aid was in (referring to 11/8/22) and that Resident #36 kept the hearing aid in his/her room. Staff E stated that Resident #36 did not store his/her hearing aid in the medication cart. Observation on 11/8/22 at 12:56 p.m. of the East Unit Medication Cart with Staff E and Staff F revealed a black (brand name omitted) hearing aid box with a hearing aid in it. Staff E brought the box to Resident #36 who confirmed that it was his/her hearing aid and placed it in his/her ear. Resident #36 stated that he/she could hear much better with it in. Interview on 11/8/22 at 3:36 p.m. with Staff G (Medication Nursing Assistant) confirmed that he/she worked the evening of 11/3/22 and did not see the hearing aid in Resident #36's ear, so documented that the hearing aid was out. Staff G stated he/she thought that the hearing aid was broken.