Deficiency Index

Encore Village

Schaumburg, Illinois · CCN 145341

33 surveys since 2010. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
92
Surveys
33
Harm or worse
8
Immediate jeopardy
3
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/33

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
169
Ownership
For profit - Limited Liability company
Chain
Independent
County
Cook
Medicare-certified since
1978

CMS ratings

Overall
5
Health inspection
5
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 232 for-profit facilities with 128 or more beds in Illinois.

Last survey on record

Oct 14, 2025

391 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.993.12
Registered-nurse hours per resident day1.25—
Annual nurse turnover41.4%43.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$25,454 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG27.7%H—I—
No harm, potential for more than minimalD2492.3%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 26 of the 92 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6022×

    Protect each resident from the wrongful use of the resident's belongings or money.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6922×

    Provide enough food/fluids to maintain a resident's health.

In the surveyor’s words

From the most serious findings on record at Encore Village, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF880Jun 16, 2021

    Based on observation, interview, and record review the facility failed to follow recommended guidelines from Centers for Disease Control (CDC) by not wearing N95 masks and Personal Protective Equipment (PPE) for persons under investigation (PUI) to rule out COVID-19 who are on transmission based precautions (contact/droplet precautions). The facility failed to initiate isolation and maintain transmission-based precautions for PUI residents. These failures have the potential to infect high risk residents with COVID-19 and spread the disease of COVID-19 to negative residents. This applies to all 141 residents residing in the facility. This failure resulted in an Immediate Jeopardy. […]

  • Immediate jeopardy, widespreadF886Jun 16, 2021

    Based on interview and record review the facility failed to immediately perform COVID-19 testing on residents who showed signs and symptoms (fever/cough) of COVID-19. These failures have the potential to infect high risk residents with COVID-19 and spread the disease of COVID-19 to negative residents. This applies to all 141 residents residing in the facility. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy began on June 3, 2021 when a resident showed signs/symptoms of COVID-19 and the facility failed to perform COVID-19 testing. The Immediate Jeopardy was identified on June 16, 2021. V1 Administrator was informed of the Immediate Jeopardy on June 16, 2021 at 11:22 AM. […]

  • Immediate jeopardy, isolatedF600Aug 25, 2021

    Based on interview and record review the facility failed to ensure two residents (R2 & R3) were free from non-consensual sexual contact/touching by R1 who has a history of touching females (residents and staff) inappropriately. This applies to 3 of 3 residents (R1, R2, & R3) reviewed for sexual abuse in the sample of 7. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy began on January 20, 2021 when R1 grabbed R3's breasts. The Immediate Jeopardy was identified on August 23, 2021. V1 Administrator was notified of the immediate Jeopardy on August 25, 2021. […]

  • Actual harm, isolatedF692Nov 20, 2024

    Based on observation, interview and record review the facility failed to ensure a newly admitted resident on tube feeding was weighed weekly. This failure resulted in R125 losing 16.8 pounds (11.4% weight loss) in 18 days. The facility failed to monitor weights, assess residents who have had a significant weight loss and implement interventions to prevent further weight loss. This failure resulted in R20 losing 12.6 pounds (7.67% weight loss) in 1 month and R231 losing 10.2 pounds (6.6% weight loss) in 13 days. This applies to 3 of 5 residents (R20, R125 and R231) reviewed for nutrition in the sample of 26. The findings include: 1. […]

  • Actual harm, isolatedF758Aug 26, 2024

    Based on observation, interview and record review the facility failed to report adverse side effects immediately, failed to monitor the use of psychotropic medications, and failed to carry out the orders to hold medication for a resident showing signs of adverse effects of excessive drowsiness. This failure resulted in R1 being sent out to the hospital for evaluation for stroke like symptoms. This applies to 1 of 3 residents (R1) reviewed or unnecessary medications in the sample of 5. […]

Read 26 findings in full →The most serious and the most recent: 26 of 92 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 7, 2026Complaint1 finding
  • Oct 14, 2025Complaint1 finding
  • Aug 20, 2025Complaint1 finding
  • Jun 24, 2025Complaint1 finding
  • Mar 12, 2025Complaint3 findings
  • Nov 20, 2024Standard10 findings · 1 harm
  • Oct 31, 2024Complaint2 findings
  • Aug 26, 2024Complaint1 finding · 1 harm
Show the 25 earlier surveys
  • Jul 24, 2024Complaint1 finding
  • Dec 27, 2023Complaint1 finding
  • Dec 6, 2023Standard5 findings
  • Jan 5, 2023Standard and complaint5 findings
  • Mar 24, 2022Standard5 findings
  • Aug 25, 2021Complaint1 finding · 1 harm
  • Jun 16, 2021Standard11 findings · 3 harm
  • Jan 29, 2020Standard4 findings
  • Dec 18, 2019Complaint1 finding
  • Jun 11, 2019Complaint1 finding · 1 harm
  • Feb 6, 2019Standard1 finding
  • Jan 11, 2018Standard1 finding
  • Jun 1, 2017Complaint1 finding · 1 harm
  • Apr 12, 2017Complaint1 finding
  • Mar 30, 2017Complaint1 finding
  • Dec 15, 2016Standard4 findings
  • Oct 19, 2016Complaint4 findings
  • Jan 29, 2016Standard2 findings
  • Feb 11, 2015Standard2 findings
  • Jan 15, 2014—3 findings
  • Feb 28, 2013—5 findings
  • Jan 24, 2012—6 findings
  • Mar 10, 2011—2 findings
  • Dec 3, 2010—3 findings
  • Sep 3, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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