Encore at Boca Raton Rehabilitation and Nursing Ce

In the surveyor’s words

From the most serious findings on record at Encore at Boca Raton Rehabilitation and Nursing Ce, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Dec 5, 2024

  Based on observations and interviews, the facility failed to prepare foods in a manner consistent with standards for food safety. The findings included: 1). During the initial kitchen tour, on 12/02/24 at 9:28 AM, accompanied by the Certified Dietary Manager (CDM), it was noted that there was a leak at the filter from the steamer. The CDM stated that she was aware of the leak and Maintenance would be making repairs. 2). Upon approaching the entrance to the kitchen, on 12/03/24 at 9:35 AM, Staff R, Dietary Aide, answered and opened the door with gloved hand and then proceeded to rinse off her gloved left hand in a food preparation sink before handling ready to eat lettuce. Staff R was instructed to remove the gloves and perform hand hygiene. 3). […]

• No harm, potential for more than minimal, widespreadF812Apr 21, 2022

  Based on observation and interview, it was determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety that include, proper storage of foods to prevent contamination, maintenance of ceiling air-conditioning vents to prevent contamination, maintain floor cleanliness, proper cleaning of ice machine filters to prevent contamination, and ensure sanitation buckets contain required levels of chemical sanitizing agents. […]

• No harm, potential for more than minimal, widespreadF812Mar 25, 2021

  Based on observations and interviews, the facility failed to maintain food safety requirements with storage, preparation, and distribution in accordance with professional standards for food service safety which included: failure to maintain sanitary conditions in the kitchen and failure to maintain adequate cold holding temperatures. The findings included: A) During the initial tour of the kitchen conducted on 03/22/21 at 9:03 AM, accompanied by the Director of Dietary, the following were noted: 1. Food slicer was observed with brown residue on the blade. The Director of Dietary acknowledged that the food slicer was dirty and stated that it needed to be cleaned. 2. One plate and three bowls were observed with a heavy amount of green residue and brown/orange liquid. […]

• No harm, potential for more than minimal, patternF803Dec 5, 2024

  Based on observations, interviews, and record review, the facility failed to follow the Menu Planning, in accordance with established national standards, for one week out of three menu cycles. This had the potential to affect all residents that consume their meals prepared by the facility. The findings included: A review of the facility's policy titled, Menu Planning dated 07/17/24, documented the following: The nutritional needs of individuals will be provided in accordance with the established national standards adjusted for age, gender, activity level, and disability. Through nourishing, well-balanced diets unless contraindicated by medical needs. […]

• No harm, potential for more than minimal, patternF584Aug 24, 2023

  Based on observations and interviews, the facility failed to provide a safe and clean environment in resident rooms and common areas, as well as failed to maintain laundry equipment in a repair. The findings included: 1) On 08/21/23 at 9:30 AM, an observation was conducted inside the first-floor soiled utility room where the laundry shoot is located, it was noted that the ceiling vent was covered with dust, debris, and moldlike substance, there were stains on the ceiling, corner of wall had plaster and paint missing, the covering behind the wire shelf was pulling away from the wall, the wall behind the covered garbage container was dirty, and the sink was dirty, the laundry shoot was rusted and dirty (Photographic Evidence Obtained). […]