Emerald Nursing & Rehab Lakeview

In the surveyor’s words

From the most serious findings on record at Emerald Nursing & Rehab Lakeview, in the surveyor’s own words.

• Immediate jeopardy, isolatedF678Jan 29, 2026

  Licensure Reference Number 175 NAC 12-006.09Based on record review and interview the facility failed to ensure that the resident choice for Cardiopulmonary Resuscitation (CPR) (a lifesaving attempt combination of rescue breathing and chest compressions when someone's heart has stopped) matched the physician signed advanced directive for 2 of 24 residents reviewed (Residents 47 and 71). This had the potential for the facility to not follow the resident preference for CPR in the event of cardiac arrest. The facility census was 74. The facility Administrator was notified on [DATE] at 5:15PM of an Immediate Jeopardy (IJ) which began on [DATE]. The IJ was removed on [DATE], as confirmed by surveyor onsite verification. […]

• No harm, potential for more than minimal, widespreadF947Jan 29, 2026

  Licensure Reference Number 175 NAC 12-006.04(B)(ii)(1)Based on record review and interview the facility failed to ensure that nurse aides and medication aides completed at least 12 hours of continuing education annually as required for 5 of 5 sampled staff. The facility census was 74.Findings are:A.Record review of the facility policy titled Required Training, Certification and Continuing Education of Nurse Aides dated 1/2024 revealed that it is the policy of the facility to comply with State and Federal regulations and requirements as they pertain to the training, certification, and continuing education of its nurse aides. The facility will provide at least 12 hours of in-service training annually based on the employment date and not on the calendar year. […]

• No harm, potential for more than minimal, widespreadF812Nov 2, 2023

  Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview and record review, the facility failed to store and distribute foods and liquids in accordance with the facility policy and to prevent potential cross contamination and foodborne illness. This had the potential to affect 68 of 69 residents. Findings Are: A record review of the facility policy labeled Nutrition Services Food Storage dated 03/14/2014 revealed dry storage room items should be stored to ensure freshness, in bulk, and in tightly covered containers. The policy revealed all containers must be labeled and dated. In addition, scoops for items stored in bins, such as sugar, flour, rice and other items should be covered in a protected area near the food containers. […]

• No harm, potential for more than minimal, widespreadF880Mar 27, 2023

  LICENSURE REFERENCE NUMBER 175 NAC 12-006.17 Based on observation, interview, and record review; the facility failed to protect the residents from the potential spread of Covid-19 by failing to wear face masks while in resident care areas. This had the potential to affect all of the facility residents due to the risk of disease transmission. The facility identified a census of 66 at the time of survey. Findings are: A. Review of the Centers for Disease Control (CDC) Covid-19 Data Tracker for the time period of March 15, 2023 to March 22, 2023, the Community Transmission (the amount of Covid-19 spread within each county. Healthcare facilities use Transmission Levels to determine infection control interventions) for Covid-19 for Hall county was high or red. B. […]

• No harm, potential for more than minimal, widespreadF804Aug 4, 2022

  LICENSURE REFERENCE NUMBER 175 NAC 12-006.11D Based on observation, interview, and record review; the facility failed to ensure food served to the facility residents was at the palatable temperature, aesthetically served, and in the preferred portion sizes. This had the potential to affect all of the residents except 2 residents who were NPO (nothing by mouth). The facility census was 63. Findings are: A. Observation of the facility dining room on 8/01/22 at 12:05 PM revealed Resident 11 received a plate of chicken casserole, green beans, and noodles. The plate also had a scoop of more plain noodles and peas. All plates had the same thing on them and it was piled over the entire plate. […]