Deficiency Index

Embassy of Scranton

Scranton, Pennsylvania · CCN 395273

55 surveys since 2010, 11 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
362
Surveys
55
Harm or worse
11
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file41/55

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
139
Ownership
For profit - Limited Liability company
Chain
EMBASSY HEALTHCARE
County
Lackawanna
Medicare-certified since
1969

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 173 for-profit facilities with 128 or more beds in Pennsylvania.

Last survey on record

Jul 15, 2026

117 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.453.39
Registered-nurse hours per resident day0.50—
Annual nurse turnover47.5%49.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$68,766 across 2 penalties
Payment denials
2
Special focus
SFF Candidate

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.0%K—L—
Actual harmG22.0%H—I—
No harm, potential for more than minimalD4342.6%E4443.6%F98.9%
No harm, potential for minimalA—B11.0%C11.0%
CMS’s current file: 101 of the 362 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5845×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6895×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6004×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6554×

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

  • F8044×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

In the surveyor’s words

From the most serious findings on record at Embassy of Scranton, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Jan 28, 2026

    Based on observations, review of clinical records, facility policies, facility investigative documentation, video surveillance, and resident and staff interviews, it was determined the facility failed to ensure that the environment remained as free of accident hazards as possible and failed to provide adequate supervision and environmental safety to prevent an avoidable accident. This failure placed one of eight residents reviewed (Resident 1) in Immediate Jeopardy to their health and safety due to the high likelihood of serious injury or death from falls or self-harm.Findings include: A clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses to include anxiety (a mental health condition characterized by excessive worry or fear) and major… […]

  • Actual harm, isolatedF692Aug 13, 2026

    Based on clinical record review, review of facility policy, and staff and responsible party interviews, it was determined the facility failed to adequately monitor and respond to significant weight loss and declining food and fluid intake; failed to consistently obtain and evaluate weights; failed to consistently document meal and fluid intake; failed to timely notify the physician and responsible party of significant changes in weight and nutritional status; and failed to evaluate the effectiveness of nutritional and hydration interventions for one of ten residents reviewed (Resident 1) resulting in actual harm to Resident 1, who experienced progressive and significant weight loss and dehydration and subsequently required transfer to and admission at the hospital for acute kidney injury… […]

  • Actual harm, isolatedF686Jun 11, 2026

    Based on clinical record review, facility policy review, external wound care records, hospital records, and staff and family interviews, it was determined the facility failed to provide necessary treatment and services consistent with professional standards of practice to assess, monitor, and treat an existing pressure injury for one of 10 residents reviewed (Resident 1) resulting in actual harm.Findings include: According to the US Department of Health and Human Services, Agency for Healthcare Research & Quality, the pressure ulcer best practice bundle incorporates three critical components in preventing pressure ulcers: Comprehensive skin assessment, standardized pressure ulcer risk assessment, care planning, and implementation to address the areas of risk. […]

  • Actual harm, isolatedF689Aug 9, 2023

    Based on review of clinical records and select resident incident/accident reports and staff interview, it was determined that the facility failed to timely re-evaluate the effectiveness of planned safety interventions and revise the resident's fall prevention plan to include the provision of supervision necessary to prevent falls and serious injury, a closed head injury with intracranial bleeding, to one of two residents sampled (Resident 1). Findings include: A review of the clinical record revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses to include vascular dementia , muscle weakness, diabetes and repeated falls. […]

  • Actual harm, isolatedF689Jan 7, 2022

    Based on observations, a review of clinical records and select facility investigation reports and staff interviews, it was determined that the facility failed to provide necessary staff supervision for a resident with a history of falls and unsafe behaviors that increased the resident's risk for falls and injuries to prevent falls with serious head injuries, a subarachnoid hemorrhage and an intercranial hemorrhage, for one resident out of 8 residents reviewed (Resident 1 ). Findings include: A review of the clinical record of Resident 1 revealed admission to the facility on [DATE], with diagnoses that included cerebral infarction(stroke), toxic [CONDITION(S)], (occurs when toxic chemicals, or a chemical imbalance caused by an infection, affects brain function), anxiety, lack of… […]

Read 29 findings in full →The most serious and the most recent: 29 of 362 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 13, 2026Complaint2 findings · 1 harm
  • Jul 15, 2026Complaint8 findings
  • Jun 11, 2026Complaint6 findings · 1 harm
  • May 8, 2026Standard21 findings
  • Apr 23, 2026Complaint1 finding
  • Mar 5, 2026Complaint1 finding
  • Jan 28, 2026Complaint4 findings · 1 harm
  • Jul 25, 2025Standard14 findings
Show the 47 earlier surveys
  • Apr 1, 2025Complaint2 findings
  • Sep 6, 2024Standard23 findings
  • Aug 9, 2024Complaint5 findings
  • Feb 14, 2024Complaint2 findings
  • Jan 4, 2024Complaint8 findings
  • Oct 20, 2023Standard and complaint25 findings
  • Aug 9, 2023Complaint1 finding · 1 harm
  • Nov 10, 2022Standard and complaint14 findings
  • Jan 7, 2022Standard24 findings · 1 harm
  • Sep 29, 2021Complaint7 findings
  • Aug 25, 2021Complaint2 findings
  • Jul 30, 2021Complaint1 finding
  • Apr 13, 2021Complaint1 finding
  • Feb 26, 2021Standard19 findings
  • Jun 18, 2020Complaint1 finding
  • Nov 6, 2019Standard14 findings
  • Jul 18, 2019Complaint3 findings
  • May 23, 2019Complaint4 findings
  • Mar 15, 2019Complaint7 findings · 2 harm
  • Feb 6, 2019Complaint2 findings
  • Jan 12, 2019Complaint2 findings
  • Oct 19, 2018Standard11 findings
  • Aug 26, 2018Complaint2 findings
  • Jul 24, 2018Complaint3 findings
  • Jun 14, 2018Complaint4 findings
  • May 16, 2018Complaint2 findings
  • Mar 4, 2018Complaint3 findings
  • Nov 2, 2017Standard18 findings
  • Oct 12, 2017Complaint5 findings
  • Aug 31, 2017Complaint4 findings
  • Jul 19, 2017Complaint2 findings
  • Oct 21, 2016Standard12 findings
  • Feb 23, 2016Complaint5 findings
  • Nov 6, 2015Standard8 findings
  • Jul 13, 2015Complaint3 findings · 2 harm
  • Apr 21, 2015Complaint4 findings
  • Dec 17, 2014Standard2 findings
  • Oct 24, 2014Standard and complaint22 findings · 1 harm
  • Sep 16, 2014Complaint2 findings
  • Mar 11, 2014Complaint1 finding
  • Nov 1, 2013—8 findings
  • May 7, 2013—2 findings
  • Dec 20, 2012—11 findings
  • Nov 18, 2011—1 finding · 1 harm
  • Sep 20, 2011—1 finding
  • Aug 2, 2011—1 finding
  • Sep 7, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction