Deficiency Index

Elm Manor Nursing and Rehabilitation Center

Canandaigua, New York · CCN 335255

19 surveys since 2010, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
94
Surveys
19
Harm or worse
1
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
46
Ownership
For profit - Corporation
Chain
Independent
County
Ontario
Medicare-certified since
1977

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 27 for-profit facilities with fewer than 66 beds in New York.

Last survey on record

May 20, 2026

173 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.843.60
Registered-nurse hours per resident day0.45—
Annual nurse turnover85.7%48.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2057.1%E1131.4%F411.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 35 of the 94 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5542×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at Elm Manor Nursing and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF725May 20, 2026

    Based on interviews and record review, the facility failed to ensure sufficient nursing staff were available to provide nursing services necessary to attain or maintain the highest practicable physical, mental, and psychosocial well-being of residents for three (3) of three (3) sampled residents reviewed (Residents #1, #8, and #13), and additional residents identified through facility-generated medication administration audit reports. Specifically, the facility failed to consistently meet staffing levels identified in its Facility Assessment, staffing records reflected repeated discrepancies regarding licensed nursing coverage, and residents experienced delayed medication administration during periods of inadequate staffing.The findings include:The facility policy Staffing, dated… […]

  • No harm, potential for more than minimal, widespreadF727May 20, 2026

    Based on interviews and record review, the facility failed to use the services of a registered nurse for at least eight (8) consecutive hours per day, seven (7) days per week. Specifically, the facility was unable to provide documented evidence of registered nurse coverage within a 24-hour period on three (3) separate days, and (8) hours or more of registered nurse coverage on two (2) separate days during the five (5) months reviewed. The findings include: Review of Employee Paired Punches (direct care staff time punches provided by the facility) from 12/01/2025 to 05/05/2026 revealed that there was no registered nurse within a 24-hour period on 12/15/2025, 12/16/2025, and 12/18/2025. […]

  • No harm, potential for more than minimal, widespreadF835May 20, 2026

    Based on observations, interviews, and record review, the facility failed to ensure it was administered in a manner which enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the facility failed to ensure administrative systems, including staffing oversight, medication administration monitoring, and quality assurance processes, were implemented and functioning to identify and correct deficient practices, resulting in a pattern of noncompliance across multiple areas of care, including but not limited to sufficient nursing staffing, medication administration, food service, resident rights, accident hazards, and activities of daily living (basic tasks for… […]

  • No harm, potential for more than minimal, widespreadF812Oct 24, 2022

    Based on observations, interviews and record review conducted during the Recertification Survey completed on 10/24/22, it was determined that for one of one main kitchen, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, there were food and non-food contact surfaces not maintained in clean and sanitary condition, sections of flooring in disrepair, improper thawing of a potentially hazardous food, pests were present, a thermometer in use was not accurate, equipment was not properly air dried, a food preparation sink lacked an indirect drain, food was stored directly underneath an unprotected sewer line, and there was lack of sufficient support personnel to safely and effectively carry out the… […]

  • No harm, potential for more than minimal, patternF550May 20, 2026

    Based on observations, interviews, and record review, the facility failed to ensure residents and/or their representatives received information necessary to make informed decisions regarding Medicare coverage enrollment and plan changes and failed to ensure residents were treated with dignity and respect for five (5) of fourteen (14) residents reviewed (Residents #6, #8, #10, #12, and #14). Specifically, under Issue One (1) for three (3) of three (3) residents reviewed (Residents #6, #8, and #10), the facility obtained authorizations permitting the Administrator to act regarding Medicare Part D enrollment and plan changes and failed to ensure residents and/or their representatives received information regarding plan options, financial implications, reenrollment rights, and coverage… […]

Read 21 findings in full →The most serious and the most recent: 21 of 94 on record.

Every survey on record

FindingsAt actual harm or above

  • May 20, 2026Complaint14 findings
  • Aug 27, 2024Standard7 findings
  • Feb 1, 2023Complaint2 findings
  • Oct 24, 2022Standard9 findings
  • Sep 16, 2021Complaint1 finding
  • Nov 2, 2020Standard and complaint5 findings
  • Oct 30, 2020Standard5 findings
  • Oct 14, 2020Complaint1 finding
Show the 11 earlier surveys
  • Apr 12, 2019Standard13 findings
  • Sep 14, 2018Complaint2 findings
  • Feb 8, 2018Standard4 findings
  • Nov 18, 2016Standard5 findings
  • Sep 25, 2015Standard5 findings
  • Jul 2, 2014Standard6 findings
  • Nov 20, 2013—1 finding
  • Jul 11, 2013—1 finding
  • Jul 30, 2012—4 findings · 1 harm
  • Jul 12, 2011—8 findings
  • Sep 9, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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