Deficiency Index

Dept of State Hospitals - Metropolitan SNF

Norwalk, California · CCN 555731

61 surveys since 2010, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
286
Surveys
61
Harm or worse
7
Immediate jeopardy
4
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file49/61

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
102
Ownership
Government - State
Chain
Independent
County
Los Angeles
Medicare-certified since
1998

CMS ratings

Overall
2
Health inspection
1
Staffing
5
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 129 facilities of 100–127 beds in California.

Last survey on record

May 6, 2026

187 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day9.805.20
Registered-nurse hours per resident day3.96—
Annual nurse turnover22.6%25.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$135,767 across 3 penalties
Payment denials
1
Special focus
SFF Candidate
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.8%K—L11.8%
Actual harmG35.5%H—I—
No harm, potential for more than minimalD3258.2%E916.4%F916.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 55 of the 286 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5583×

    Reasonably accommodate the needs and preferences of each resident.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6953×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Dept of State Hospitals - Metropolitan SNF, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF607Mar 7, 2026

    Based on observation, interview, and record review, the facility failed to develop written policies and procedures (P&P) that clearly defined all forms of abuse to include resident-to-resident abuse. This failure resulted in the facility's inability to recognize and identify three of three sampled incidents involving resident-to-resident physical and alleged sexual assault as abuse when1. Resident 2 punched Resident 1 in the face while Resident 1 slept and Resident 2 alleged sexual assault and stated he [Resident 1] tried to have sex with me.2. Resident 3 kicked Resident 4 in the buttocks and Resident 4 punched Resident 3 in the face three times.3. […]

  • Immediate jeopardy, isolatedF698Dec 8, 2025

    Based on observation, interview, and record review the facility failed to provide ongoing assessment, monitoring and implementation of interventions for one of 21 sampled residents (Resident 10) when on 10/23/2025, Resident 10 was diagnosed with a blood clot in his arteriovenous fistula (AV fistula- surgical connection of an artery and a vein that allows for blood to flow directly to provide a long-term access point for filtering blood in patients with kidney disease) and the physician had an order to check the AV fistula for bruit and thrill (bruit is a swooshing sound heard over a blood vessel, while a thrill is the vibrating or buzzing sensation felt over the same vessel, both indicate a strong blood flow of an AV fistula), on the left upper arm every shift, since 11/24/2025. […]

  • Actual harm, isolatedF600Mar 7, 2026

    Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse (any intentional act causing injury or trauma to another person through bodily contact) by another resident for one of six sampled residents (Resident 1) when Resident 2 punched Resident 1, in the face while Resident 1 slept. The facility failed to implement adequate supervision, environmental interventions, and behavioral interventions for Resident 2, who the facility had previously identified as a moderate risk for violence against others to prevent foreseeable harm. […]

  • Actual harm, isolatedF686Dec 8, 2025

    Based on observation, interview, and record review, the facility failed to implement their policy to ensure the provision of pressure-injury (damage to skin from pressure) prevention, monitoring, and treatment were consistent with professional standards of practice for two of 21 sampled residents (Resident 30 and Resident 4). 1.Resident 30's buttocks were previously identified as areas of impaired skin integrity and were not monitored for two months. In addition, Resident 30's Low Air Loss mattress (LAL-pressure relieving air mattress) was not set to the accurate weight in accordance with the manufacturer's instructions. 2.Resident 4's ischial tuberosity (sit bone) was previously identified as an area of impaired skin integrity and was not monitored for three weeks. […]

  • Actual harm, isolatedF600Jul 2, 2024

    Based on observation, interviews and record review, the facility failed to protect the resident's right to be free from physical abuse by a resident for 1 of 3 sampled residents (Resident 1) when Resident 2 assaulted Resident 1. This failure resulted in physical harm to Resident 1 when he sustained multiple facial lacerations, contusions, and a nasal bone fracture. Findings: During a review of Resident 1 (R1)'s Face sheet, (undated), the record indicated that R1 was admitted to the facility on [DATE], with a history of diagnoses that included: unspecified neurocognitive disorder (decreased mental function due to a medical disease other than psychiatric illness), unspecified displaced fracture of second cervical vertebra (break in the second bone of the neck) .with routine healing,… […]

Read 23 findings in full →The most serious and the most recent: 23 of 286 on record.

Every survey on record

FindingsAt actual harm or above

  • May 6, 2026Complaint1 finding
  • Mar 7, 2026Complaint5 findings · 2 harm
  • Dec 8, 2025Standard and complaint15 findings · 2 harm
  • Nov 14, 2025Complaint2 findings
  • Dec 18, 2024Complaint1 finding
  • Nov 8, 2024Standard and complaint9 findings
  • Oct 23, 2024Complaint2 findings
  • Sep 25, 2024Complaint1 finding
Show the 53 earlier surveys
  • Jul 2, 2024Complaint1 finding · 1 harm
  • Feb 27, 2024Complaint1 finding
  • Dec 1, 2023Standard15 findings
  • Jul 12, 2023Complaint2 findings
  • May 9, 2023Complaint2 findings
  • Aug 12, 2021Infection control1 finding
  • Jul 2, 2021Standard15 findings
  • Jun 9, 2021Complaint1 finding
  • Oct 21, 2020Infection control1 finding
  • Aug 5, 2020Infection control1 finding
  • Feb 14, 2020Complaint1 finding
  • Jan 10, 2020Standard12 findings
  • Feb 1, 2019Standard10 findings
  • Jan 31, 2019Complaint1 finding
  • Nov 20, 2018Complaint1 finding
  • Oct 4, 2018Complaint1 finding
  • Mar 9, 2018Standard7 findings
  • Jan 4, 2018Complaint1 finding
  • Oct 12, 2017Complaint1 finding
  • Sep 19, 2017Complaint1 finding
  • Aug 31, 2017Complaint1 finding
  • May 15, 2017Complaint1 finding
  • May 5, 2017Standard19 findings
  • Apr 26, 2017Complaint1 finding
  • Apr 24, 2017Complaint1 finding
  • Jan 20, 2017Complaint1 finding
  • Jan 19, 2017Complaint1 finding
  • Dec 9, 2016Standard7 findings
  • Jun 20, 2016Standard19 findings
  • Jun 6, 2016Complaint1 finding
  • Jun 2, 2016Complaint3 findings
  • Jan 8, 2016Standard17 findings · 1 harm
  • Aug 14, 2015Standard7 findings
  • Jun 5, 2015Complaint1 finding
  • Mar 25, 2015Complaint1 finding
  • Feb 27, 2015Standard5 findings
  • Jan 12, 2015Complaint1 finding
  • Aug 29, 2014Standard13 findings
  • Apr 23, 2014Complaint1 finding
  • Apr 9, 2014Complaint2 findings
  • Mar 4, 2014Complaint1 finding
  • Mar 3, 2014Complaint1 finding
  • Jan 21, 2014—1 finding
  • Sep 27, 2013Standard14 findings · 1 harm
  • Aug 1, 2013—1 finding
  • May 17, 2013—2 findings
  • Mar 25, 2013—3 findings
  • Mar 5, 2013—2 findings
  • Dec 21, 2012—1 finding
  • Sep 21, 2012—1 finding
  • Aug 17, 2012—18 findings
  • Oct 14, 2011—16 findings
  • Oct 7, 2010—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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