Crowne Health Care of Ft Payne

In the surveyor’s words

From the most serious findings on record at Crowne Health Care of Ft Payne, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF584Aug 15, 2026

  Based on observation, interview, and facility policy review, the facility failed to maintain a clean, comfortable, homelike environment; specifically, shower rooms had numerous tiles discolored with a black, mold-like substance. This had the potential to affect 104 residents that utilized shower rooms of 110 total residents residing in the facility. This was cited as a result of the investigation of complaint/report 2792622.Findings included:The facility's undated policy titled, Nursing Home Shower Room Cleaning, indicated, To maintain a safe, hygienic, and dignified environment for residents and prevent the spread of infection through routine daily cleaning and disinfection. […]

• No harm, potential for more than minimal, patternF804Aug 15, 2026

  Based on observation, interview, facility policy review, and facility document review, the facility failed to ensure food served to residents had an appetizing taste and temperature for 1 of 2 test trays sampled. This was cited as a result of the investigation of complaint/report 2724763 Findings included: A facility policy titled, Food Temperatures, dated 2023, indicated, 4. Foods should be transported as quickly as possible to maintain temperatures for delivery and service. If food transportation time is extensive, food should be transported using a method that maintains temperatures (i.e. [id est, that is], hot/cold carts, pellet systems, insulated plate bases and domes, etc. [et cetera, and so forth]). […]

• No harm, potential for more than minimal, isolatedF561Aug 15, 2026

  Based on interview, record review, and facility policy review, the facility failed to honor a resident's preference to not have the Director of Nursing (DON) enter their room for 1 (Resident #15) of 6 residents reviewed for abuse. This was cited as a result of the investigation of complaint/report 2724786.Findings included: The facility's Resident Handbook, section titled, II. Your Rights as a Resident, specified, Each resident has a right to make choices about aspects of his or her life in the Facility that are significant to the resident and the Facility shall accommodate these choices as practicable. An admission Record revealed the facility admitted Resident #15 on 09/12/2024. […]

• No harm, potential for more than minimal, isolatedF600Aug 15, 2026

  The following deficiency represents an incident of past non-compliance that was subsequently corrected prior to this survey. Based on interview, record review, facility document review and facility policy review, the facility failed to protect the residents' rights to be free from sexual abuse for 2 (Resident #24 and Resident #59) of 6 residents sampled for abuse. This was cited as a result of the investigation of complaint/report 3121131.Findings included: Cross-reference F609 and F610. A facility policy titled, Abuse Policy, dated February 2026, revealed, It is the policy of [facility name] that each resident has the right to be free from verbal, sexual, physical, and mental abuse, misappropriation of resident property, and exploitation as defined in the federal nursing home regulations. […]

• No harm, potential for more than minimal, isolatedF609Aug 15, 2026

  Based on interview, record review, facility document review, facility policy review, the facility failed to report allegations of resident abuse for 2 (Residents #24 and #59) of 6 residents sampled for abuse. Specifically, the facility failed to report allegations of sexual abuse that occurred on 03/20/2025 and 03/24/2025 between Resident #24 and Resident #59 (who were deemed incapable of making informed decisions). This was cited as a result of the investigation of complaint/report 3121131.Findings included: Cross-reference F600. […]