Crossroads of Flowery Branch of Journey LLC, The
Flowery Branch, Georgia · CCN 115327
21 surveys since 2010, 2 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 144
- Surveys
- 21
- Harm or worse
- 2
- Immediate jeopardy
- 2
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 100
- Ownership
- For profit - Limited Liability company
- Chain
- JOURNEY HEALTHCARE
- County
- Hall
- Medicare-certified since
- 1984
CMS ratings
- Overall
- 1
- Health inspection
- 2
- Staffing
- 1
- Quality measures
- 1
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 96 for-profit facilities of 100–127 beds in Georgia.
Last survey on record
Jan 16, 2026
297 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.67 | 3.35 |
| Registered-nurse hours per resident day | 0.20 | — |
| Annual nurse turnover | 48.5% | 46.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1961.3% | E722.6% | F516.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6952×
Provide safe and appropriate respiratory care for a resident when needed.
- F6982×
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- F5531×
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
In the surveyor’s words
From the most serious findings on record at Crossroads of Flowery Branch of Journey LLC, The, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF570Jan 16, 2026
Based on staff interviews and record review, the facility failed to ensure the security of all personal funds of residents deposited with the facility. Specifically, the facility failed to maintain a surety bond sufficient to cover the total funds in the resident trust account. This deficient practice had the potential to affect the residents with trust fund accounts managed by the facility. The census was 93 residents.Findings included:A facility policy on surety bonds was requested but not provided.A review of the State of Georgia Department of Community Health Long-Term Care Facility Residents' Fund Bond, dated 11/1/2024, revealed a surety bond for $75,000.00.A review of the Resident Trust Fund statement for 8/1/2025 to 9/1/2025 revealed a balance of $54,268.70 on 8/1/2025, a balance of… […]
- No harm, potential for more than minimal, widespreadF947Aug 28, 2024
Based on staff interviews, record review, review of the facility's policy titled Nurse Aide Training Program, and review of the Alliant Certified Nursing Assistant (CNA) Annual Report, the facility failed to monitor and verify two of 29 CNAs (CNA AA and CNA FF) completed the minimum required training hours during the last review period of February 1, 2023 - January 31, 2024. The facility census was 87 residents. Findings include: Review of the policy titled Nurse Aide Training Program dated February 1, 2022, under the section titled Policy Explanation and Compliance Guideline revealed, 2. Each nurse aide shall be provided at least 12 hours of in-service training annually, based on his/her employment date, not calendar year. (b). […]
- No harm, potential for more than minimal, widespreadF812Nov 6, 2022
Based on observations, interviews, and policy review, the facility failed to ensure staff entering the kitchen wore a hairnet, failed to ensure food items were labeled, dated, and discard after Best Use By date, and failed to ensure dietary staff properly used the three-compartment sink to prevent food borne illness. All 92 residents were receiving an oral diet. Findings include: 1. Review of facility policy titled Food Safety Requirements dated [DATE], revealed under 'Policy Explanation and Compliance Guidelines' number 7. Staff shall adhere to safe hygienic practices to prevent contamination of foods from hands or physical objects. Hairnets should be worn. Observation on [DATE] at 8:32 a.m. […]
- No harm, potential for more than minimal, widespreadF814Nov 6, 2022
Based on observations and staff interviews, the facility failed to ensure the outdoor garbage and refuse area was maintained in a sanitary manner, evidenced by overflowing garbage from the dumpster and the area around the dumpster was clean and free of debris. The facility census was 92. Findings include: Observation on 11/5/22 at 9:15 a.m. during tour of the dumpster area, revealed the dumpster was full, and the top lid was not able to be closed, exposing multiple garbage bags. Continued observation revealed the wooded area behind the dumpster had multiple trash items on the ground. Interview on 11/5/22 at 9:15 a.m. with the Certified Dietary Manager (CDM) revealed that the dumpster is scheduled for trash pick-up today. Interview on 11/5/22 at 9:18 a.m. […]
- No harm, potential for more than minimal, widespreadF908Nov 6, 2022
Based on observations and interviews, the facility failed to ensure that essential equipment in the kitchen was in safe working order, evidenced by the walk-in freezer and the reach-in refrigerator observed with ice build-up on the air fans. The facility census was 92 residents. Findings include: Observation on 11/4/22 at 8:52 a.m. during initial tour of the kitchen, revealed in the walk-in freezer, a three-gallon container of strawberry ice cream and a three-gallon container of chocolate ice cream placed under the air condenser. There was ice build-up of approximately two inches thick covering the entire lid of both containers of ice cream. […]
Read 22 findings in full →The most serious and the most recent: 22 of 144 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 16, 2026Standard8 findings
- Jul 3, 2025Complaint5 findings
- Aug 28, 2024Standard4 findings
- Jul 29, 2024Complaint1 finding
- Nov 6, 2022Standard and complaint13 findings
- Jan 27, 2022Infection control3 findings
- Jun 4, 2021Standard and complaint2 findings
- Sep 13, 2018Standard7 findings
Show the 13 earlier surveys
- Dec 21, 2017Complaint2 findings
- Nov 9, 2017Standard13 findings
- Oct 14, 2016Standard16 findings
- Jul 31, 2015Standard10 findings
- Jun 26, 2014Standard1 finding
- Dec 5, 2013—7 findings
- Jun 6, 2013—15 findings
- May 20, 2013—1 finding
- May 30, 2012—3 findings
- May 11, 2012—19 findings
- Feb 14, 2012—1 finding
- Mar 10, 2011—11 findings · 2 harm
- Sep 2, 2010—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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