Deficiency Index

Crestwood Care Center

Shelby, Ohio · CCN 365284

45 surveys since 2011. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
162
Surveys
45
Harm or worse
10
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records.

Beyond CMS’s monthly file32/45

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
For profit - Corporation
Chain
COMMUNICARE HEALTH
County
Richland
Medicare-certified since
1972

CMS ratings

Overall
2
Health inspection
1
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 88 for-profit facilities with 128 or more beds in Ohio.

Last survey on record

Jul 10, 2026

122 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.313.43
Registered-nurse hours per resident day0.51—
Annual nurse turnover38.8%48.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$232,204 across 2 penalties
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K23.2%L11.6%
Actual harmG11.6%H—I—
No harm, potential for more than minimalD4063.5%E711.1%F1015.9%
No harm, potential for minimalA—B—C23.2%
CMS’s current file: 63 of the 162 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6903×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F7553×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at Crestwood Care Center, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF835Jan 8, 2024

    Based on observation, record review, job description review, staff interviews and policy review, the facility failed ensure it was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident by effectively implementing their plan of correction. This resulted in Immediate Jeopardy when on-going non-compliance was identified during an on-site complaint and post-survey revisit, with previous deficiencies centering around appropriate supervision to prevent and address resident-to-resident physical and verbal abuse by Resident #100 to five residents (97, #98, #80, #83, and #101) who resided on the Memory Care Unit (MCU). […]

  • Immediate jeopardy, widespreadF835Jan 8, 2024

    Based on observation, record review, job description review, staff interviews and policy review, the facility failed ensure it was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident by effectively implementing their plan of correction. This resulted in Immediate Jeopardy when on-going non-compliance was identified during an on-site complaint and post-survey revisit, with previous deficiencies centering around appropriate supervision to prevent and address resident-to-resident physical and verbal abuse by Resident #100 to five residents (97, #98, #80, #83, and #101) who resided on the Memory Care Unit (MCU). […]

  • Immediate jeopardy, patternF760Apr 11, 2024

    Based on medical record review, resident and staff interview, and review of a facility policy, the facility failed to ensure medications were administered as ordered. This affected two (#14 and #110) of five residents reviewed for medications. The facility census was 104. Findings include: 1. Review of Resident #14's medical record revealed admission to the facility occurred on [DATE] with diagnoses including rheumatoid arthritis, diabetes, chronic pain, and chronic obstructive pulmonary disease. Review of a comprehensive assessment dated [DATE] revealed Resident #14 was assessed as completely alert and oriented. Review of Resident #14's medical record revealed a physician order for the immunosuppressive medication to treat arthritis Humira subcutaneous (SQ) every 14 days. […]

  • Immediate jeopardy, patternF600Jan 10, 2023

    Based on observations, review of medical records, Self-Reported Incidents (SRI) review, witness statement review, staff schedule review, police call report review, review of the Centers for Medicare and Medicaid (CMS) guidance related to sexual activity and consent, facility policy review and interviews with staff, residents, and a resident's legal representative, the facility failed to ensure five cognitively impaired residents (#98, #81, #101, #13, #15) were free from resident-to-resident sexual abuse. […]

  • Immediate jeopardy, isolatedF689Jan 8, 2024

    Based on observation, review of open and closed medical records, hospital record review, review of self-reported incidents (SRI), resident and staff interviews, and review of facility policies, the facility failed to ensure residents were adequately supervised and interventions were put in place to prevent a resident-to-resident altercation. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm, negative health outcomes, and/or death when, on 10/19/23, one resident (#06) was involved in an altercation with another resident (#100) which resulted in Resident #06 being pushed to the floor by Resident #100 who had a documented history of aggression and past incidents of physical altercations with other residents. […]

Read 29 findings in full →The most serious and the most recent: 29 of 162 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 10, 2026Complaint1 finding
  • Mar 25, 2025Complaint4 findings
  • Feb 27, 2025Standard and complaint12 findings
  • Dec 16, 2024Complaint2 findings
  • Sep 25, 2024Complaint4 findings · 1 harm
  • May 22, 2024Complaint6 findings
  • Apr 11, 2024Complaint5 findings · 1 harm
  • Mar 4, 2024Complaint6 findings
Show the 37 earlier surveys
  • Jan 8, 2024Complaint3 findings · 3 harm
  • Nov 1, 2023Complaint2 findings
  • Oct 18, 2023Complaint2 findings
  • Apr 19, 2023Complaint2 findings
  • Feb 10, 2023Complaint2 findings · 1 harm
  • Jan 10, 2023Complaint9 findings · 1 harm
  • Nov 15, 2022Complaint2 findings
  • Sep 30, 2022Standard11 findings
  • Aug 8, 2022Complaint4 findings
  • Feb 16, 2022Complaint5 findings
  • Dec 16, 2021Complaint5 findings
  • Sep 3, 2021Complaint2 findings
  • Jul 29, 2021Complaint1 finding
  • Jul 13, 2021Complaint2 findings
  • Jun 19, 2021Infection control3 findings
  • Jun 7, 2021Complaint2 findings
  • Feb 2, 2021Infection control1 finding
  • Jun 22, 2020Infection control1 finding
  • Mar 10, 2020Complaint1 finding
  • Feb 22, 2020Complaint2 findings
  • Jan 27, 2020Complaint3 findings
  • Jan 13, 2020Complaint1 finding · 1 harm
  • Nov 19, 2019Complaint1 finding
  • Oct 3, 2019Standard6 findings
  • Jul 23, 2019Complaint1 finding · 1 harm
  • Jan 7, 2019Complaint5 findings
  • Aug 29, 2018Standard9 findings
  • Apr 4, 2018Complaint2 findings · 1 harm
  • Jun 28, 2017Standard5 findings
  • Dec 21, 2016Complaint2 findings
  • Dec 15, 2016Complaint1 finding
  • Jun 17, 2015Complaint1 finding
  • Jan 15, 2015Standard3 findings
  • Jan 10, 2014—1 finding
  • Oct 3, 2013—9 findings
  • Jul 19, 2012—5 findings
  • May 12, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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