Deficiency Index

Crestway Nursing & Rehabilitation

San Antonio, Texas · CCN 675171

50 surveys since 2011. The first finding at harm level was recorded in 2020.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
199
Surveys
50
Harm or worse
6
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records. 2 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file33/50

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
Independent
County
Bexar
Medicare-certified since
1993

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 377 for-profit facilities of 100–127 beds in Texas.

Last survey on record

Apr 30, 2026

193 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.573.25
Registered-nurse hours per resident day0.32—
Annual nurse turnover100.0%54.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$73,977 across 5 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ23.1%K11.5%L—
Actual harmG23.1%H—I—
No harm, potential for more than minimalD4366.2%E1523.1%F—
No harm, potential for minimalA—B—C23.1%
CMS’s current file: 65 of the 199 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6568×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8806×

    Provide and implement an infection prevention and control program.

  • F6894×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8424×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at Crestway Nursing & Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Apr 20, 2024

    Based on observations, interviews, and record reviews the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 5 of 79 residents (Resident #5, #7, #10, #11, and #12) reviewed for elopement. 1. Resident #5 was admitted on [DATE] with diagnoses which included dementia and was assessed on 02/26/2024 as a wander risk at 9 out of a possible 11 for high risk. Resident #5 walked out of the facility on 03/16/2024 around 3:00 to 4:00 PM and was discovered 13 miles away on a public street and returned to the facility at 9:40 PM. 2. […]

  • Immediate jeopardy, isolatedF689Mar 28, 2025

    Based on observation, interview, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible and each resident received adequate supervision to prevent accidents for 2 of 4 residents (Resident #1 and #2) reviewed for accidents and supervision. 1. Resident #1 was transferred without a mechanical lift on 10/25/24 and experienced pain to her right leg/sustained a distal fracture 2. Resident #2 was transferred by a single staff member instead of the required two during a mechanical lift on 09/25/2024 and the mechanical lift tipped over, dropping the resident, and resulting in a bump and laceration to her nose. The noncompliance was identified as PNC. The IJ began on 9/24/2024 and ended on 11/27/2024. […]

  • Immediate jeopardy, isolatedF600Feb 25, 2025

    Based on observations, interviews, and record reviews, the facility failed to ensure the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for one (Resident #2) of four residents reviewed for abuse. The facility failed to keep Resident #2 free from abuse when CNA A roughly provided bed mobility assistance and incontinent care on 02/11/2025 and 02/13/2025. The noncompliance was identified as past non-compliance IJ. The noncompliance began on 02/15/2025 and ended on 02/19/2025. The facility corrected the non-compliance before the investigation began. This deficient practice could affect any resident and result in emotional and physical abuse. […]

  • Actual harm, isolatedF689Dec 29, 2023

    Based on observation, interview, and record review the facility failed to ensure that each resident receives adequate supervision and assistance devices to prevent accidents for 1 (Resident #1) of 5 residents reviewed for accidents and hazards. Resident #1 sustained a fall on 12/17/2023 during an attempted transfer when CNA B opted not to follow facility policies and procedures and care plan which require a 2 person physical assist. Resulting is Resident #1 having intense pain requiring PRN medications This failure could place residents requiring assistance with ADLs in danger of injury. Findings included: Record review of Resident #1's electronic facesheet revealed Resident #1 was originally admitted on [DATE] and was [AGE] years of age. […]

  • Actual harm, isolatedF689Nov 9, 2023

    Based on observation, interview, and record review, the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 2 of 11 residents (Resident #1 and Resident #2) reviewed for accidents and supervision, in that: 1. Resident #1 was not transferred properly to prevent a fall with injury of left femur fracture. 2. Resident #2 was not provided personal care in a manner to prevent a fall without injury. These failures could place residents who were at risk for falls at risk for avoidable accidents and could result in a decline in physical condition. The non-compliance was identified as past non-compliance. The non-compliance began on 08/09/2023 and ended on 10/24/2023. […]

Read 26 findings in full →The most serious and the most recent: 26 of 199 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 30, 2026Complaint1 finding
  • Dec 2, 2025Complaint1 finding
  • Jul 18, 2025Standard16 findings
  • Jun 20, 2025Complaint6 findings
  • Mar 28, 2025Complaint5 findings · 1 harm
  • Feb 25, 2025Complaint5 findings · 1 harm
  • Feb 11, 2025Complaint1 finding
  • Jan 30, 2025Complaint1 finding
Show the 42 earlier surveys
  • Nov 22, 2024Complaint5 findings
  • Oct 3, 2024Complaint2 findings
  • May 31, 2024Standard3 findings
  • Apr 20, 2024Complaint1 finding · 1 harm
  • Mar 19, 2024Complaint1 finding
  • Jan 24, 2024Complaint5 findings
  • Dec 29, 2023Complaint2 findings · 1 harm
  • Nov 9, 2023Complaint2 findings · 1 harm
  • Mar 17, 2023Standard and complaint8 findings
  • Mar 8, 2023Complaint1 finding
  • Oct 25, 2022Complaint4 findings
  • Oct 7, 2022Complaint4 findings
  • Jun 10, 2022Infection control1 finding
  • Mar 1, 2022Complaint1 finding
  • Jan 15, 2022Standard5 findings
  • May 28, 2021Complaint2 findings
  • Dec 3, 2020Complaint1 finding · 1 harm
  • Nov 13, 2020Standard and complaint6 findings
  • Dec 19, 2019Complaint2 findings
  • Mar 1, 2019Standard14 findings
  • Nov 9, 2018Complaint3 findings
  • Nov 6, 2018Complaint1 finding
  • Oct 19, 2018Complaint1 finding
  • Sep 21, 2018Complaint3 findings
  • Feb 16, 2018Standard7 findings
  • Aug 15, 2017Complaint1 finding
  • Mar 10, 2017Complaint4 findings
  • Feb 9, 2017Standard8 findings
  • Dec 19, 2016Complaint3 findings
  • Oct 10, 2016Complaint2 findings
  • Jun 8, 2016Complaint3 findings
  • Nov 21, 2015Standard3 findings
  • Sep 29, 2015Complaint5 findings
  • Oct 16, 2014Standard7 findings
  • Sep 24, 2014Complaint1 finding
  • Feb 25, 2014—2 findings
  • Aug 29, 2013—20 findings
  • Jul 20, 2012—4 findings
  • Oct 12, 2011—1 finding
  • Jul 1, 2011—10 findings
  • Apr 14, 2011—2 findings
  • Mar 14, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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