Crest Pointe Rehabilitation and Healthcare Center

In the surveyor’s words

From the most serious findings on record at Crest Pointe Rehabilitation and Healthcare Center, in the surveyor’s own words.

• Immediate jeopardy, patternF600Jun 12, 2024

  Complaint NJ #: 174364 Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to follow their abuse policies and procedures by ensuring residents were free from verbal abuse. This deficient practice was identified for 2 of 3 residents reviewed for abuse, Resident #60 and #79, and was evidenced by the following: 1. Resident #79, who had diagnoses which included post-traumatic stress disorder (PTSD), anxiety, and depression reported to the Social Worker (SW) on 5/16/24, that Certified Nursing Aide (CNA #1) made sexual comments towards Resident #79 which included CNA #1 stating, bend over; you will like it, and that the resident's messy hair made the resident look sexy. […]

• Immediate jeopardy, patternF835Jun 12, 2024

  Complaint # NJ 173248; 174364 Based on interview, and review of pertinent facility documents, it was determined that the facility's Licensed Nursing Home Administrator (LNHA) failed to ensure staff, as well as himself, implemented the facility's abuse policies and procedures to ensure resident safety and well-being by a.) ensuring Resident #79 was free from verbal sexual abuse and b.) ensure Resident #60 was free from verbal abuse. This deficient practice was identified for 2 of 3 residents reviewed for abuse (Resident #60 and #79). […]

• No harm, potential for more than minimal, widespreadF812Nov 18, 2025

  Based on observation, interview, and record review, it was determined that the facility failed to: a) maintain kitchen equipment in a clean, safe and sanitary manner and b) maintain proper temperatures and logs for 2 of 2 freezer units on the nursing units. This deficient practice was evidenced by the following:On 9/14/25 at 10:28 AM, in the presence of the Food Service Director (FSD), the surveyor observed the following:1. The can-opener blade had a metal chip on the left side. The FSD acknowledged it had not been changed. The FSD was unable to produce a maintenance log to indicate when the blade should be replaced.2. The microwave had multicolored food debris on the interior ceiling. The FSD acknowledged the debris and agreed that it was not cleaned according to facility policy. 3. […]

• No harm, potential for more than minimal, widespreadF880Nov 18, 2025

  Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to; a) maintain and clean the interior of 1 of 2, (Bayside), nursing unit ice machines, and b) ensure that clean linen was stored in a manner to prevent contamination, assist in the prevention of infection(s), and be free of dirt, dust and debris as evidenced by the following: On 9/15/2025 at 11:25 AM, the surveyor toured the Bayside unit ice machine with the Licensed Practical Nurse/ Unit Manager (LPN/UM #1). The surveyor observed the ice machine was not clean on the interior of the ice dispenser shoot. The surveyor noted a white sediment and black discoloration on the interior of the ice dispenser shoot. […]

• No harm, potential for more than minimal, widespreadF728Jun 12, 2024

  Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure a system was in place that non-certified Nursing Aides (NA) did not continue to work in the facility as a NA past 120 days. This deficient practice was identified for 5 of 5 NAs who worked at the facility for more than 120 days reviewed for sufficient staffing (NA #1, #2, #3, #4, and #5), and was evidenced by the following: During entrance conference on 6/3/24 at 9:17 AM, the surveyor asked the Licensed Nursing Home Administrator (LNHA) and Director of Nursing (DON) how the facility's nurse staffing was, and the LNHA stated it was good; that the facility did not need to use Agency staff. […]