Creekview Health and Rehabilitation
Knoxville, Tennessee · CCN 445297
19 surveys since 2010, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 74
- Surveys
- 19
- Harm or worse
- 4
- Immediate jeopardy
- 3
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 91
- Ownership
- For profit - Corporation
- Chain
- THE ENSIGN GROUP
- County
- Knox
- Medicare-certified since
- 1992
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=18, floor 20).
Last survey on record
Nov 17, 2025
357 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.37 | 3.49 |
| Registered-nurse hours per resident day | 0.57 | — |
| Annual nurse turnover | 66.7% | 52.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1773.9% | E28.7% | F417.4% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6362×
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- F6562×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F8802×
Provide and implement an infection prevention and control program.
- F5571×
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
In the surveyor’s words
From the most serious findings on record at Creekview Health and Rehabilitation, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF812Nov 17, 2025
Based on facility policy review, observations, and interviews, the facility failed to ensure two dietary aides had a protective facial hair covering while working in the kitchen, failed to ensure food items were properly labeled (name, date opened, or expiration date), failed to ensure frozen food items were stored at a temperature for frozen food items to remain frozen solid which had the potential to affect 71 of 72 residents, and failed to ensure an expired nutritional supplement was discarded and unavailable for resident use on 1 of 2 medication carts observed.The findings include:Review of the facility's policy titled, Sanitary Standards-Dietary Personnel, revised 7/2016, revealed .It is the policy of this facility .dietary personnel will be required to follow additional sanitary… […]
- No harm, potential for more than minimal, widespreadF725Jun 28, 2022
Based on review of the Facility Assessment, review of facility's daily staffing sheets, review of facility shower schedules, medical record review, and interview, the facility failed to provide adequate staffing on the weekends to meet the needs of residents in the facility for 2 months (May and June 2022), which had the potential to affect all residents in the facility. The findings include: Review of the Facility Assessment updated 4/25/2022, showed the average daily census was 60. Licensed nurses and Certified Nurse aides (CNA) providing direct care total number needed or average range correlates to census number; staff will be assigned to meet needs of all residents. […]
- No harm, potential for more than minimal, widespreadF812Jun 28, 2022
Based on facility policy review, observation, and interview, the facility failed to properly store frozen foods in 1 of 1 freezer, failed to date 3 containers of dried foods in the kitchen area, and failed to maintain proper temperatures in 2 of 2 nourishment refrigerators, potentially affecting 58 of 60 residents in the facility. The findings include: Review of the facility policy titled, Food Storage-Dry Goods, dated 10/2019, showed .The Dining Services Director or designee ensures .the storage .date marked as appropriate . Review of the facility policy titled, Food Storage .Cold, dated 10/2019, showed .all food items are stored properly .arranged in a manner to prevent cross contamination . […]
- No harm, potential for more than minimal, patternF656Jun 28, 2022
Based on review of the facility policy, medical record review, observation, and interview, the facility failed to develop a comprehensive care plan to include a urinary catheter for 1 resident (Resident #12), to include Activities of Daily Living (ADL) for bathing for 4 residents (Residents #14, #29, #52, and #210), and to include use of [CONDITION(S)] medications for 1 resident (Resident #35) of 20 residents reviewed for care plans. The findings include: Review of the facility policy titled, Comprehensive Care Plans, dated 1/2/2020, revealed .It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and… […]
- No harm, potential for more than minimal, patternF677Jun 28, 2022
Based on facility policy review, medical record review, facility shower schedule review, and interview, the facility failed to provide scheduled showers for 4 residents (Residents #14, #29, #52, and #160) of 10 residents reviewed for showers. The findings include: Review of the facility policy titled, Bathing a Resident, dated 1/2/2020, showed .It is the practice of this facility to assist residents with bathing to maintain proper hygiene and help prevent skin issues . Resident #14 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]
Read 24 findings in full →The most serious and the most recent: 24 of 74 on record.
Every survey on record
FindingsAt actual harm or above
- Nov 17, 2025Standard6 findings
- Feb 14, 2023Complaint1 finding
- Jun 28, 2022Standard10 findings
- Jun 24, 2021Complaint1 finding
- Oct 29, 2020Complaint1 finding
- Oct 22, 2019Standard7 findings
- Oct 3, 2018Standard9 findings
- May 8, 2018Complaint2 findings · 2 harm
Show the 11 earlier surveys
- Jan 22, 2018Complaint3 findings
- Sep 13, 2017Standard and complaint4 findings
- Sep 15, 2016Standard and complaint4 findings
- Sep 23, 2015Standard1 finding
- Sep 14, 2015Complaint3 findings
- Dec 3, 2014Complaint2 findings · 1 harm
- Jun 25, 2014Standard5 findings
- Jun 5, 2013—3 findings
- Oct 12, 2011—3 findings
- Apr 5, 2011—1 finding · 1 harm
- Aug 18, 2010—8 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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