Courtyard of Natchitoches

In the surveyor’s words

From the most serious findings on record at Courtyard of Natchitoches, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF812Jan 7, 2026

  Based on observation and interview, the facility failed to store food in accordance with professional standards for food service safety by failing to ensure refrigerated food items were covered, labeled, and stored with an open and discard date after opening. This deficient practice had the potential to affect the 87 residents that received meals served from the facility's kitchen.Findings: On 01/05/2026 at 8:50 a.m. observations of the facility kitchen accompanied by S14 Dietary, revealed the following:An unsealed, unlabeled package of smoked ham lunch meat;An unsealed bag of lettuce with brown discoloration, and the label on the lettuce was illegible due to moisture;Unpackaged, undated, loose cheese slices; andAn unpackaged, unlabeled block of cheese labeled with a discard date of… […]

• No harm, potential for more than minimal, patternF883Jan 7, 2026

  Based on interviews and record reviews, the facility failed to provide education to the resident or resident representative and obtain consent from a resident's responsible party prior to administering the influenza vaccination for 1 (Resident #98) of 6 sampled residents reviewed for influenza vaccines.Findings: Review of the facility's policy titled, Pneumonia/Influenza Vaccinations with a revision date of 01/2025 revealed in part.Policy: In keeping with the policies of a hospital as a whole, the facility has adopted the following protocol regarding Pneumonia and Influenza vaccinations. 1. Contact Resident and Family and explain importance of vaccinations. 2. Obtain signed consent from resident and/or family. […]

• No harm, potential for more than minimal, patternF604May 29, 2025

  Based on observations, record reviews, and interviews, the facility failed to ensure residents were free from physical restraints imposed for the purpose of discipline or convenience for 2 (#1, #3) of 3 (#1, #2, #3) residents reviewed for restraints. The facility failed to ensure: 1. A physician's order was obtained, a consent was signed and a risk assessment was completed for a Geri-chair for Resident #1, 2. A physician's order was obtained, a consent was signed and a risk assessment was completed for a pommel cushion for Resident #3, and 3. A restraint policy was developed. […]

• No harm, potential for more than minimal, patternF700May 29, 2025

  Based on observations, record reviews and interviews, the facility failed to: 1) ensure residents had a physician's order for side rails, 2) obtain informed consent from the resident or resident's representative for side rail use, and/or 3) assess residents for the risk of entrapment from bed rails and 4) ensure a policy was developed for the use of bed rails prior to the installation of bed rails for 3 (#1, #2, #3) of 3 (#1, #2, #3) residents reviewed for bed rails. Findings: Review of the facility's policy and procedures failed to reveal a policy for bed rails. […]

• No harm, potential for more than minimal, patternF584Sep 25, 2024

  Based on observation, interview, and record review the facility failed to keep the residents' equipment in good repair. The facility failed to repair wheelchair arm rest cushions for 5 (#19, #40, #47, #49, #67) out of 44 total sampled residents. Findings: Observation of Resident #19 sitting in wheelchair on 09/23/2024 at 10:15 a.m. revealed both wheelchair arm cushions were peeling and in disrepair. Observation of Resident #40 on 09/23/2024 at 11:36 a.m. revealed the resident's wheelchair arm cushions in disrepair. Resident # 40's son stated the wheelchair had been like that for about 6-8 months. Observation of Resident #49's wheelchair on 09/23/2024 at 11:38 a.m. revealed Resident #49's arm chair cushions in disrepair. Observation of Resident #47 on 09/23/2024 at 12:06 p.m. […]