Deficiency Index

Concord Ridge Health and Rehabilitation

Mentor, Ohio · CCN 366011

22 surveys since 2011, 3 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
55
Surveys
22
Harm or worse
3
Immediate jeopardy
2
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file17/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
88
Ownership
For profit - Corporation
Chain
FOUNDATIONS HEALTH SOLUTIONS
County
Lake
Medicare-certified since
1995

CMS ratings

Overall
5
Health inspection
5
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Aug 15, 2024

816 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.243.47
Registered-nurse hours per resident day0.47—
Annual nurse turnover31.9%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ15.9%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1376.5%E15.9%F15.9%
No harm, potential for minimalA—B15.9%C—
CMS’s current file: 17 of the 55 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5822×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

  • F5851×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

In the surveyor’s words

From the most serious findings on record at Concord Ridge Health and Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF727Nov 28, 2022

    Based on interview, review of daily staffing sheets, and review of the Facility Assessment the facility did not ensure they had Registered Nurse (RN) Coverage at least eight consecutive hours on 11/20/22. This had the potential to affect all 78 residents residing at the facility on 11/20/22. Findings include: Review of daily staffing sheets from 11/06/22 to 11/20/22 revealed there was no RN coverage on 11/20/22. Interview on 11/28/22 at 12:48 P.M. with Human Resource/ State tested Nursing Assistant (STNA)/ Staffing Coordinator #606 revealed she completed the nurses and STNA schedule at the facility. She verified the facility did not have any RN coverage on 11/20/22. Interview on 11/28/22 at 3:21 P.M. […]

  • No harm, potential for more than minimal, widespreadF812Jun 16, 2022

    Based on observation, interview, and record review the facility failed to maintain a clean and sanitary kitchen area. This had the potential to affect 88 residents who received meals in the facility. The facility identified Residents #22 and #26 as receiving no food from the kitchen. Findings include: Observation of the kitchen during the initial tour with Corporate Certified Dietary Manager (CDM) #399 on 06/13/22 at 9:55 A.M. revealed the steamer and stove range with food debris and splatter running down sides. Dark blackened grease build up was observed on stove top grates. There was a dark sticky substance on the floor around and behind the steamer, oven, and grill top. […]

  • No harm, potential for more than minimal, widespreadF804Nov 17, 2021

    Based on observation, interview and policy review revealed the facility failed to ensure residents were served hot and cold foods at appropriate and appetizing temperatures. This had the potential to affect 95 of 96 residents currently residing in the facility with the exception of Resident #23 who received nutrition by tube feeding. Findings include: Observation on 11/09/21 at 12:10 P.M. of tray line revealed low food temperatures. Temperatures taken by the surveyor and Dietary Manager (DM) #809 revealed the macaroni and cheese was 109 degrees Fahrenheit (F) and the pureed chicken was 121 degrees F. DM #809 verified the cold foods and removed them from tray line to be warmed to appropriate temperatures. Observation on 11/09/21 from 1:45 P.M. through 2:15 P.M. […]

  • No harm, potential for more than minimal, patternF809Jul 27, 2022

    Based on interview, observation, record review, and policy review the facility failed to serve meals in a timely manner and per resident preference. This affected four residents (Resident's #21, #70, #71 and #55) of six residents (Resident's #21, #55, #59, #70, #71 and #82) reviewed for timeliness of meals. This had the potential to affect 85 residents of the 87 residents residing at the facility as Resident's #17 and #73 did not receive a meal tray. Findings include: 1. Review of the medical record for Resident #70 revealed an admitted d of 05/11/21 with diagnoses including [CONDITION(S)] of coronary artery without [CONDITION(S)], dysphagia, chronic obstructive pulmonary disease, and [CONDITION(S)] and [CONDITION(S)] following cerebral infarction affecting right dominant side. […]

  • No harm, potential for more than minimal, isolatedF698Aug 15, 2024

    Based on interview, record review, and facility policy review the facility failed to ensure pre and post dialysis assessments were completed as ordered for Resident #3. This affected one resident (#3) of one resident review for dialysis services. The facility census was 77. Findings include: Review of the medical record for Resident #3 revealed an admitted [DATE]. Diagnosis included heart failure, diabetes, end stage renal disease, obesity, anemia, and insomnia. Review of the physician's orders for August 2024 revealed an order for dialysis Monday, Wednesday, and Friday. A dialysis communication form was to be sent with Resident #3 for each visit. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #3 was cognitively intact. […]

Read 22 findings in full →The most serious and the most recent: 22 of 55 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 15, 2024Standard3 findings
  • Oct 17, 2023Complaint2 findings
  • Jul 10, 2023Complaint1 finding
  • Nov 28, 2022Complaint1 finding
  • Jul 27, 2022Complaint1 finding
  • Jun 16, 2022Standard5 findings
  • Nov 17, 2021Complaint1 finding
  • Feb 10, 2020Complaint1 finding
Show the 14 earlier surveys
  • May 2, 2019Standard6 findings · 1 harm
  • Aug 28, 2018Complaint2 findings
  • Mar 8, 2018Standard3 findings
  • Mar 16, 2017Complaint1 finding
  • Feb 2, 2017Standard1 finding
  • Nov 22, 2016Complaint1 finding
  • Nov 15, 2016Complaint3 findings
  • Sep 15, 2016Complaint1 finding
  • Jun 23, 2016Complaint2 findings
  • Aug 21, 2014Standard3 findings
  • May 17, 2013—10 findings · 1 harm
  • Jun 21, 2012—1 finding
  • Mar 7, 2012—4 findings · 1 harm
  • Jan 13, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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