Deficiency Index

Complete Care at Bey Lea, LLC

Toms River, New Jersey · CCN 315264

18 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
65
Surveys
18
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/18

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
COMPLETE CARE
County
Ocean
Medicare-certified since
1988

CMS ratings

Overall
4
Health inspection
4
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Nov 17, 2025

357 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.193.53
Registered-nurse hours per resident day0.34—
Annual nurse turnover50.6%41.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1482.4%E15.9%F—
No harm, potential for minimalA—B211.8%C—
CMS’s current file: 17 of the 65 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Complete Care at Bey Lea, LLC, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF760Nov 17, 2025

    Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to a.) follow a physician's order for medications with a parameter and acceptable professional standards of practice; and b.) follow physician's order to not take blood pressure on right arm due to limb restrictions for 1 of 38 residents (Resident #36) reviewed for medication administration.The deficient practice was evidenced by the following:Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. […]

  • No harm, potential for more than minimal, patternF812Apr 30, 2021

    Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe consistent manner designed to prevent food borne illness. This deficient practice was evidenced by the following: On [DATE] from 9:42 AM to 10:47 AM the surveyor, accompanied by the Food Service Director (FSD), observed the following in the kitchen: 1. In the Dry Storage room a on top of a wheeled cart, a cleaned and sanitized stand up mixer was uncovered and exposed. On interview the FSD stated, On our previous survey the surveyor told us to not cover the equipment when not in use. The surveyor referred the FSD to the Sanitation Code. 2. […]

  • No harm, potential for more than minimal, isolatedF657Nov 17, 2025

    Based on observation, interview, and record review, it was determined that the facility failed to review and revise comprehensive person-centered care plan that identified furnished services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for a resident with a right arm blood pressure restriction. This deficient practice was identified for 1 of 38 residents (Resident #36) reviewed for care planning.This deficient practice was evidenced by the following: On 9/22/2025 at 10:04 AM, the surveyor reviewed the electronic medical record (EMR) for Resident 26. […]

  • No harm, potential for more than minimal, isolatedF677Nov 17, 2025

    Number of residents sampled: 8Number of residents cited: 1Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to provide appropriate incontinence care for a resident who was dependent on staff for Activities of Daily Living. This deficient practice was identified for 1 unsampled resident (Resident #32) out of 8 residents observed during incontinence rounds on 2 of 2 nursing units and was evidenced by the following:On 9/23/2025 at 8:56 AM, the surveyor performed incontinence rounds with Licensed Practical Nurse/ Unit Manager (LPN/UM) and observed Resident #32 in bed. LPN/UM exposed the resident's green incontinence brief from the front and stated that the resident was dry. […]

  • No harm, potential for more than minimal, isolatedF690Nov 17, 2025

    Based on observation, interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to a.) maintain proper care for a resident with a nephrostomy tube (NT) (a tube inserted through the skin into the kidney to divert urine to an external drainage bag); b.) ensure a resident's urinary collection bag remained in a privacy bag; and c.) document a resident's urinary catheter output as ordered by the physician. This deficient practice was identified for 2 of 3 residents (Resident # 25 and Resident # 115) reviewed for catheter care. […]

Read 24 findings in full →The most serious and the most recent: 24 of 65 on record.

Every survey on record

FindingsAt actual harm or above

  • Nov 17, 2025Standard and complaint7 findings
  • Aug 25, 2025Complaint2 findings
  • Oct 21, 2024Standard and complaint4 findings
  • May 21, 2023Standard4 findings
  • Apr 30, 2021Standard1 finding
  • Feb 16, 2021Infection control1 finding
  • Aug 8, 2019Standard3 findings
  • May 29, 2019Complaint1 finding
Show the 10 earlier surveys
  • Aug 10, 2018Standard3 findings
  • Jun 15, 2017Standard3 findings
  • Aug 17, 2016Standard4 findings
  • Jul 16, 2015Standard6 findings · 2 harm
  • Aug 15, 2014Standard5 findings
  • Aug 22, 2013—3 findings
  • Jul 24, 2012—5 findings
  • Jan 31, 2012—1 finding · 1 harm
  • Sep 19, 2011—2 findings
  • May 26, 2011—10 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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