Deficiency Index

Clay County Health and Rehabilitation

Hayesville, North Carolina · CCN 345433

14 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
85
Surveys
14
Harm or worse
4
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file11/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
90
Ownership
For profit - Corporation
Chain
AVARDIS HEALTH
County
Clay · rural
Medicare-certified since
1993

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

May 1, 2026

192 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.173.42
Registered-nurse hours per resident day0.39—
Annual nurse turnover49.4%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1058.8%E529.4%F15.9%
No harm, potential for minimalA—B15.9%C—
CMS’s current file: 17 of the 85 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7562×

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

  • F6411×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Clay County Health and Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF882May 1, 2026

    Based on staff interviews, the facility failed to designate a qualified Infection Preventionist (IP) who had completed specialized training in infection prevention and control, to be responsible for the facility's Infection Prevention and Control Program. This had the potential to affect all the residents residing in the facility.Findings included:During the Entrance Conference with the Administrator on 4/27/26 at 11:02 AM, he revealed the facility's Infection Preventionist position was currently vacant and the Assistant Director of Nursing (ADON) and Director of Nursing (DON) were performing those duties. […]

  • No harm, potential for more than minimal, patternF760May 1, 2026

    Based on record review, staff, Pharmacist, and Medical Director interview, the facility failed to transcribe and implement orders for diabetes care according to the hospital discharge summary for a resident with diabetes. Additionally, the facility failed to transcribe and implement orders for the same resident's Coreg (used to treat heart failure and hypertension) according to the hospital discharge summary. This deficient practice occurred for 1 of 5 residents reviewed for significant medication errors (Resident #23).Findings included.Resident #23 was re-admitted to the facility on [DATE]. […]

  • No harm, potential for more than minimal, patternF641Feb 27, 2025

    Based on record review and staff interviews, the facility failed to accurately code Minimum Data Set (MDS) assessments in the areas of bed rails and diagnoses for 7 of 12 sampled residents reviewed for physical restraints, respiratory care and unnecessary medications (Residents #1, #51, #63, #13, #65, #24, and #47). Findings included: 1. Resident #1 was admitted to the facility on [DATE] with diagnoses that included history of falling, generalized muscle weakness and left shoulder pain. The quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #1 had intact cognition and required substantial/maximum assistance with bed mobility. […]

  • No harm, potential for more than minimal, patternF756Oct 26, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and the Medical Director (MD), the Consultant Pharmacist failed to identify drug irregularities and provide recommendations for 1 of 4 residents reviewed for diabetes management (Resident #39). The findings included: Resident #39 was admitted to the facility on [DATE] with diagnosis including diabetes mellitus. Review of physician's orders dated 07/05/23 revealed Resident #39 had an order to receive 10 units of Humalog insulin subcutaneously 3 times daily before meals for diabetes. The order specified holding the insulin when Resident #39's capillary blood glucose (CBG) was lower than 120 milligrams per deciliter (mg/dL). […]

  • No harm, potential for more than minimal, patternF760Oct 26, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and the Medical Director (MD), the facility failed to prevent significant medication errors when 5 nurses failed to follow the physician's parameter as ordered during insulin administration. As a result, Resident #39 had received 2 doses or unnecessary Humalog insulin and her insulin had been held against the parameter 17 times within 112 days. This affected 1 of 4 residents reviewed for diabetes management (Resident #39). The findings included: Resident #39 was admitted to the facility on [DATE] with diagnosis including diabetes mellitus. The care plan initiated on 06/15/20 indicated Resident #39 had diagnosis of diabetes mellitus. […]

Read 24 findings in full →The most serious and the most recent: 24 of 85 on record.

Every survey on record

FindingsAt actual harm or above

  • May 1, 2026Standard11 findings
  • Feb 27, 2025Standard3 findings
  • Oct 26, 2023Standard3 findings
  • Feb 8, 2019Standard2 findings
  • Jan 11, 2018Standard7 findings
  • Nov 4, 2016Standard1 finding
  • Sep 24, 2015Standard2 findings
  • Jan 29, 2015Complaint3 findings
Show the 6 earlier surveys
  • Oct 28, 2014Standard and complaint29 findings · 1 harm
  • Nov 1, 2013—4 findings
  • Sep 20, 2013—3 findings · 1 harm
  • Aug 16, 2013—9 findings · 2 harm
  • Jun 28, 2012—6 findings
  • Apr 28, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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