Deficiency Index

Christopher House of Worcester

Worcester, Massachusetts · CCN 225385

16 surveys since 2011, 7 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
71
Surveys
16
Harm or worse
7
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse7

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file12/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
156
Ownership
Non profit - Corporation
Chain
Independent
County
Worcester
Medicare-certified since
1990

CMS ratings

Overall
3
Health inspection
3
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 36 not-for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Aug 29, 2025

437 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.103.89
Registered-nurse hours per resident day0.66—
Annual nurse turnover30.1%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$8,512 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG29.1%H—I—
No harm, potential for more than minimalD1568.2%E313.6%F29.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 71 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

In the surveyor’s words

From the most serious findings on record at Christopher House of Worcester, in the surveyor’s own words.

  • Actual harm, isolatedF656Mar 28, 2024

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), whose comprehensive plan of care indicated he/she required the use of a Hoyer lift (mechanical mobility aid that supports a person's body weight to allow movement from one surface to another) with assistance of two staff members for all transfers, the Facility failed to ensure staff implemented and followed interventions in his/her care plan, when on 03/12/24, Certified Nurse Aide (CNA) #1 transferred Resident #1 from his/her wheelchair into bed with a Hoyer lift, without another staff member present to assist him. Resident #1 fell to the floor onto his/her knees then fell forward landing on his/her face. […]

  • Actual harm, isolatedF689Mar 28, 2024

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required the use of a Hoyer lift (mechanical mobility aid that supports a person's body weight to allow movement from one surface to another) with assistance of two staff members for all transfers, the Facility failed to ensure he/she was provided with the necessary level of staff assistance to maintain his/her safety and prevent an incident/accident resulting in an injury, when on 03/12/24, while Certified Nurse Aide (CNA) #1 transferred Resident #1 from his/her wheelchair into bed without another staff member present to assist him. Resident #1 fell to the floor onto his/her knees then fell forward landing on his/her face. […]

  • No harm, potential for more than minimal, widespreadF880Feb 17, 2023

    Based on observations, interviews, record and policy reviews, the facility failed to ensure that its staff implemented an infection prevention and control program in order to provide a sanitary environment and help prevent the development and transmission of communicable diseases. Specifically, the facility failed to ensure its staff: 1) implemented a surveillance plan to identify the potential presence of Legionella (a bacteria that can grow and multiply in moist areas of a building water system and cause lung infections) within the facility, 2) implemented contact precautions for one Resident (#3), with a diagnosis of Extended Spectrum Beta-Lactamase (ESBL- enzyme found in bacteria that cause infections that are resistant to many types of antibiotics), 3) adhered to the Centers of… […]

  • No harm, potential for more than minimal, widespreadF909Feb 17, 2023

    Based on interviews and documentation review, the facility failed to ensure its staff completed annual inspections of all bed frames, mattresses and bed rails as part of the regular maintenance program to identify areas of possible entrapment on four of four units. Findings include: During an interview and review of the annual bed inspections forms for all units on 2/17/23 at 8:00 A.M., the Director of Maintenance said that bed assessments and entrapment evaluations are conducted annually for all resident beds as part of the preventative maintenance program. The Director of Maintenance was able to provide the bed assessments from 2019 through 2021 but was unable to provide documented evidence that the annual inspections of the resident beds were completed in 2022. […]

  • No harm, potential for more than minimal, patternF883Jun 14, 2024

    Based on interview, record and policy review, the facility failed to ensure that the Pneumococcal (bacterial infection caused by streptococcus pneumoniae/ pneumococci, that can range from ear and sinus infections to Pneumonia and blood stream infections) Vaccination was administered to two Residents (#35, and #81) for five applicable residents, out of a total sample of 29 residents. Specifically, the facility staff failed to: 1. identify whether Resident #35 was up to date with Pneumococcal Vaccinations, administer the Pneumococcal Vaccine when the Resident was not up to date, and determine whether he/she was eligible to receive the Pneumococcal Vaccine when the Resident/Representative consented to receive the vaccination. 2. […]

Read 25 findings in full →The most serious and the most recent: 25 of 71 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 29, 2025Standard7 findings
  • Jun 14, 2024Standard3 findings
  • Mar 28, 2024Complaint3 findings · 2 harm
  • Feb 17, 2023Standard9 findings
  • Jan 11, 2022Infection control2 findings
  • Dec 2, 2020Infection control1 finding
  • Oct 9, 2020Infection control2 findings
  • Apr 10, 2019Standard3 findings · 1 harm
Show the 8 earlier surveys
  • Jan 11, 2018Standard13 findings
  • Feb 6, 2017Complaint1 finding
  • Nov 22, 2016Standard4 findings
  • Aug 24, 2015Standard3 findings
  • Jun 14, 2013—6 findings
  • May 14, 2012—7 findings · 4 harm
  • Sep 6, 2011—3 findings
  • Feb 28, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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