Chateau NRSG & Rehab Center
Willowbrook, Illinois · CCN 145614
48 surveys since 2011, 15 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 182
- Surveys
- 48
- Harm or worse
- 15
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 150
- Ownership
- For profit - Limited Liability company
- Chain
- EXTENDED CARE CLINICAL
- County
- Du Page
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 2
- Health inspection
- 3
- Staffing
- 1
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 232 for-profit facilities with 128 or more beds in Illinois.
Last survey on record
Apr 27, 2026
196 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.21 | 3.12 |
| Registered-nurse hours per resident day | 0.60 | — |
| Annual nurse turnover | 53.8% | 43.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $75,389 across 3 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G411.4% | H— | I— |
| No harm, potential for more than minimal | D1748.6% | E925.7% | F411.4% |
| No harm, potential for minimal | A— | B12.9% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6774×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8803×
Provide and implement an infection prevention and control program.
- F6842×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F7592×
Ensure medication error rates are not 5 percent or greater.
In the surveyor’s words
From the most serious findings on record at Chateau NRSG & Rehab Center, in the surveyor’s own words.
- Actual harm, isolatedF684Apr 27, 2026
Based on interview and record review, the facility failed to comprehensively assess a resident for post-fall complications, including failing to identify worsening acute pain and failing to obtain timely diagnostics. This failure resulted in a resident receiving delayed care for his left hip fracture.This applies to 1 of 3 residents (R1) reviewed for quality of care in a sample of 5. The findings include:R1's 2/17/26 progress note from 5:30 AM showed R1 .was noted on the floor in front of his wheelchair in an upright sitting position, sustaining a skin tear to the left elbow. When asked what happened, (R1) said that he was reaching for papers on the chair and slid out of the wheelchair. Left elbow cleansed and dressing applied. […]
- Actual harm, isolatedF689Jul 30, 2025
Based on observation, interview and record review the facility failed to ensure a resident had a leg rest while using a wheelchair, this failure resulted in R24 falling out of her wheelchair face forward sustaining a laceration requiring sutures. The facility also failed to ensure a resident was safely repositioned and transferred in a manner to prevent injury. This applies to 3 of 25 residents (R24, R110, R5) reviewed for safety in the sample of 25.The findings include: 1. R24's electronic face sheet accessed on 7/28/25 shows R47 has diagnoses of progressive supranuclear ophthalmoplegia (Steele-[NAME]) R24's facility assessment dated [DATE] shows R24 has no cognitive impairment with BIMS of 14. […]
- Actual harm, isolatedF689Mar 13, 2025
Based on observation, interview, and record review, the facility failed to prevent a resident from falling off the bed during care resulting in R1 sustaining a femur fracture. This applies to 1 of 3 residents (R1) reviewed for falls in a sample of 3. The findings include: On March 11, 2025, at 10:39 AM, V3 (CNA/Certified Nurse Assistant) said on February 24, 2025, she had gone to R1's room to change R1's incontinence brief. V3 said R1 was a one-assist from staff and could help her with some things. V3 said when she walked into R1's room to the left side of the bed, she observed R1's body was closer to the right side of the bed, versus being centered. […]
- Actual harm, isolatedF689Jan 21, 2025
Based on interview and record review the facility failed to ensure fall interventions were in place for a resident who is at high risk for falls for 1 of 4 residents (R1) reviewed for safety in the sample of 6. This failure resulted in R1 falling out of bed and sustaining a laceration to her forehead requiring stitches. The findings include: R1's Minimum Data Set assessment dated [DATE] shows that her cognition is impaired and R1 has had one fall with no injury and two or more falls with injury since her prior assessment. On 1/21/25 at 11:11 AM, V3, Certified Nursing Assistant (CNA) said that on 1/3/25 he went into R1's room to get her up for the morning. V3 said that he removed her fall mat from the floor and removed her bed bolsters from the bed in order to provide incontinence care. […]
- Actual harm, isolatedF689Jan 5, 2023
Based on observation, interview, and record review, the facility failed to follow physical therapy's recommendations for safe transfer of the resident. The facility also failed to safely transfer a resident into a wheelchair. This failure resulted in R2 sustaining a leg fracture following a fall, due to an improper transfer. This failure also resulted in R1 sustaining an ankle fracture after telling facility staff to stop when her leg got caught during a transfer into a wheelchair. This applies to 2 of 3 residents (R1 and R2) reviewed for accidents in the sample of 3. The findings include: 1. R2's EMR (Electronic Medical Record) showed R2 was admitted to the facility on [DATE], with multiple diagnoses including: dementia, history of falling, sacrum fracture, and diabetes. […]
Read 31 findings in full →The most serious and the most recent: 31 of 182 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 27, 2026Complaint2 findings · 1 harm
- Jul 30, 2025Standard6 findings · 1 harm
- Mar 13, 2025Complaint1 finding · 1 harm
- Jan 21, 2025Complaint1 finding · 1 harm
- Dec 11, 2024Complaint2 findings
- Sep 24, 2024Complaint1 finding
- Aug 8, 2024Standard8 findings
- Jun 12, 2024Complaint1 finding
Show the 40 earlier surveys
- Sep 29, 2023Standard7 findings
- Sep 5, 2023Complaint2 findings
- Jan 19, 2023Complaint3 findings
- Jan 5, 2023Complaint1 finding · 1 harm
- Oct 13, 2022Complaint3 findings
- Sep 22, 2022Standard10 findings · 1 harm
- Jul 20, 2022Complaint1 finding
- Jan 3, 2022Complaint1 finding
- Aug 26, 2021Complaint1 finding · 1 harm
- Aug 11, 2021Complaint1 finding
- May 21, 2021Standard6 findings
- May 13, 2021Complaint1 finding
- Apr 28, 2021Complaint2 findings
- Apr 6, 2021Infection control1 finding
- Sep 24, 2020Complaint3 findings
- Jun 27, 2019Standard4 findings
- Apr 16, 2019Complaint1 finding
- Dec 24, 2018Complaint1 finding · 1 harm
- Dec 12, 2018Complaint1 finding
- Aug 23, 2018Standard10 findings
- Oct 26, 2017Complaint2 findings · 1 harm
- Oct 18, 2017Complaint2 findings
- Jul 27, 2017Standard and complaint26 findings · 2 harm
- May 4, 2017Complaint1 finding
- Mar 7, 2017Complaint1 finding
- Dec 7, 2016Complaint2 findings
- Sep 15, 2016Standard5 findings
- Sep 1, 2016Complaint1 finding
- Aug 28, 2015Standard3 findings
- Apr 28, 2015Complaint1 finding
- Feb 3, 2015Complaint1 finding
- Jul 10, 2014Standard2 findings
- Feb 3, 2014—1 finding · 1 harm
- Sep 3, 2013—4 findings · 1 harm
- Jan 11, 2013—1 finding
- Sep 13, 2012—2 findings
- Sep 4, 2012—2 findings
- Aug 15, 2012Complaint2 findings · 1 harm
- May 3, 2012—2 findings
- Aug 2, 2011—39 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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