Deficiency Index

Chateau Napoleon Caring, LLC

Napoleonville, Louisiana · CCN 195498

37 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
133
Surveys
37
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file23/37

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
VOLARE HEALTH
County
Assumption
Medicare-certified since
2000

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 82 for-profit facilities of 100–127 beds in Louisiana.

Last survey on record

Jun 3, 2026

159 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.163.57
Registered-nurse hours per resident day0.15—
Annual nurse turnover50.0%45.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD4268.9%E1626.2%F23.3%
No harm, potential for minimalA—B11.6%C—
CMS’s current file: 61 of the 133 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7555×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5582×

    Reasonably accommodate the needs and preferences of each resident.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at Chateau Napoleon Caring, LLC, in the surveyor’s own words.

  • Actual harm, isolatedF600Oct 3, 2022

    Based on record review, interviews and observations, the facility failed to protect 1 (#1) of 4 residents from resident to resident physical abuse. This deficient practice resulted in an actual harm for Resident #1 on 09/12/2022 when Resident #2, Resident #1's former roommate, hit Resident #1 on his head and leg with the foot rest from Resident #2's wheelchair which resulted in a laceration to the top of Resident #1's head, and bruising to Resident #1's right leg. Resident #1 was sent to the hospital on 09/12/2022, and presented to the hospital with a scalp laceration, soft tissue swelling to the scalp, right leg pain including soft tissue swelling of the right mid-thigh and right lower leg medial to the tibia (shin bone). […]

  • No harm, potential for more than minimal, widespreadF851Feb 29, 2024

    Based on record review and interview, the facility failed to electronically submit payroll information for direct care staffing as required. Findings: Review of the facility's Payroll Based Journal (PBJ) Staffing Data Report [NAME] Report 1705D Fiscal Year (FY) Quarter 4 2023 (July 1 - September 30) revealed, in part, the facility failed to submit staffing data for Quarter 4. Review of the facility's record titled CMS (Centers for Medicare and Medicaid Services) Submission Report dated 11/14/2023 revealed, in part, a file was submitted for Fiscal Quarter 4 and the entire file was rejected. […]

  • No harm, potential for more than minimal, widespreadF851Nov 30, 2023

    Based on record review and interview, the facility failed to electronically submit payroll information for direct care staffing as required. Findings: Review of the facility's Payroll Based Journal (PBJ) Staffing Data Report [NAME] Report 1705D Fiscal Year (FY) Quarter 3 2023 (April 1 - June 30) revealed, in part, the facility failed to submit staffing data for Quarter 3. In an interview on 11/28/2023 at 2:50 p.m., S1Regional Director of Operations stated he was unable to produce documented evidence the facility had submitted the PBJ Staffing Data for FY Quarter 3 2023 (April 1 - June 30).

  • No harm, potential for more than minimal, patternF689Aug 19, 2026

    Based on observations, interviews, and record reviews, the facility failed to ensure:1. Wound Care solutions were not accessible to residents (Resident #2);2. Cleaning solutions stored in housekeeping carts were not accessible to residents (Housekeeping Cart D, Housekeeping Cart E, Housekeeping Cart F); and, 3. Staff provided a resident with one-on-one supervision as ordered (Resident #3).This deficient practice was identified for 2 (Resident #2, Resident #3) of 3 sampled residents and 3 (Housekeeping Cart D, Housekeeping Cart E, Housekeeping Cart F) of 3 housekeeping carts investigated for accidents/hazards. […]

  • No harm, potential for more than minimal, patternF558Jun 3, 2026

    Based on observations, interviews, and record reviews, the facility failed to ensure a resident's call light was within reach for 2 (Resident #1, (Resident #3) of 3 residents investigated for call lights. Findings:Resident #1 Review of Resident #1's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/30/2026 revealed Resident #1 had a Brief Interview Mental Status (BIMS) Score of 14 which indicated Resident #1 was cognitively intact. Review of Resident #1's Care Plan, dated 05/08/2026, with a goal date of 08/09/2026, revealed, in part, Resident #1's call light was to be placed in Resident #1's reach. Observation on 06/01/2026 at 9:48AM, revealed Resident #1 was lying in his bed, in his room with the call light on the floor out of Resident #1's reach. […]

Read 22 findings in full →The most serious and the most recent: 22 of 133 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 25, 2026Complaint3 findings
  • Aug 19, 2026Complaint2 findings
  • Jun 3, 2026Complaint1 finding
  • Apr 9, 2026Complaint1 finding
  • Nov 25, 2025Complaint1 finding
  • Sep 24, 2025Standard7 findings
  • Jun 18, 2025Complaint1 finding
  • Feb 25, 2025Complaint10 findings
Show the 29 earlier surveys
  • Dec 30, 2024Complaint2 findings
  • Dec 3, 2024Complaint5 findings
  • Oct 2, 2024Standard5 findings
  • Sep 10, 2024Complaint2 findings
  • Feb 29, 2024Complaint5 findings
  • Nov 30, 2023Standard17 findings
  • Aug 10, 2023Complaint2 findings
  • Jul 20, 2023Complaint2 findings
  • May 11, 2023Complaint6 findings
  • Dec 29, 2022Complaint2 findings
  • Dec 8, 2022Standard3 findings
  • Oct 3, 2022Complaint2 findings · 1 harm
  • Jun 23, 2022Complaint1 finding
  • Jan 14, 2022Complaint5 findings
  • Dec 30, 2021Complaint1 finding
  • Dec 16, 2021Standard2 findings
  • Oct 12, 2021Complaint1 finding
  • Sep 20, 2021Complaint10 findings
  • Jan 9, 2020Standard2 findings
  • Feb 7, 2019Standard8 findings
  • Jan 12, 2018Standard8 findings
  • Aug 25, 2016Complaint2 findings
  • Jun 14, 2016Complaint2 findings · 1 harm
  • Mar 4, 2016Standard1 finding
  • Apr 23, 2015Standard1 finding
  • Jul 30, 2014Complaint1 finding
  • Aug 8, 2012—2 findings
  • Feb 8, 2012—3 findings
  • Jul 29, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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