Chateau De Notre Dame Community Care Center
New Orleans, Louisiana · CCN 195589
25 surveys since 2010, 10 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 79
- Surveys
- 25
- Harm or worse
- 10
- Immediate jeopardy
- 6
Findings at the most serious level CMS records. 1 of these were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 171
- Ownership
- Non profit - Corporation
- Chain
- COMMCARE CORPORATION
- County
- Orleans
- Medicare-certified since
- 2004
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 112 facilities with 128 or more beds in Louisiana.
Last survey on record
Jun 4, 2025
523 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.12 | 4.25 |
| Registered-nurse hours per resident day | 0.31 | — |
| Annual nurse turnover | 45.5% | 45.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $36,265 across 2 penalties
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J13.6% | K27.1% | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2485.7% | E13.6% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6412×
Ensure each resident receives an accurate assessment.
- F6882×
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- F6892×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5581×
Reasonably accommodate the needs and preferences of each resident.
In the surveyor’s words
From the most serious findings on record at Chateau De Notre Dame Community Care Center, in the surveyor’s own words.
- Immediate jeopardy, widespreadF600Mar 29, 2023
Based on observations, interviews, and record reviews; the facility failed to protect residents' right to be free from abuse for 3 (Resident #1, Resident #2, and Resident #5) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents. The facility failed to protect: 1. Resident #1 from physical and psychosocial abuse by S3Contracted Certified Nursing Assistant (CCNA); 2. Resident #2 from sexual and psychosocial abuse by Resident #3; and, 3. Resident #5 from sexual and psychosocial abuse by Resident #4. This deficient practice resulted in an Immediate Jeopardy situation on 02/25/2023 at 11:34 a.m. […]
- Immediate jeopardy, widespreadF725Mar 29, 2023
Based on record reviews, interviews and observations, the facility failed to: 1. Ensure sufficient staff to supervise residents with known sexually inappropriate behaviors to prevent sexual abuse for 2 (Resident #3 and Resident #4) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents; and, 2. Ensure direct care staff had abuse and neglect competencies to ensure all residents were protected from abuse for 29 (S52Certifed Nursing Assistant (CNA), S53CNA, S54CNA, S55CNA, S56CNA, S57CNA, S58CNA, S59CNA, S3Contracted CNA, S11Contracted CNA, S15Contracted CNA, S16Contracted CNA, S18Contracted CNA, S19Contracted CNA, S22Contracted CNA, S23Contracted CNA, S25Contracted CNA, S27Contracted CNA, S31Contracted CNA, S32Contracted CNA, S60Contracted CNA,… […]
- Immediate jeopardy, widespreadF835Mar 29, 2023
Based on record review, interview, and observations, the facility failed to be administered in a manner that used its resources to effectively and efficiently protect residents from abuse by failing to: 1. Ensure contracted staff had evidence of a criminal background check from an approved agency prior to providing resident care; 2. Ensure the facility had sufficient staff to supervise residents with known inappropriate sexual behaviors to prevent sexual abuse for 2 (Resident #3 and Resident #4) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents; and, 3. […]
- Immediate jeopardy, patternF689May 20, 2024
47487 Based on interviews, record reviews, and observations, the facility: 1. Failed to ensure a resident (Resident #1), who was assessed as being at risk for wandering/elopement, was supervised and unable to elope off of the facility's grounds; 2. Failed to ensure staff tested the WanderGuard system to ensure the transmitters were properly functioning at ankle level to alert staff and prevent residents from being able to exit the facility unsupervised for 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) of 5 residents. […]
- Immediate jeopardy, patternF835May 20, 2024
47487 Based on interviews, record reviews, and observations, the facility: 1. Failed to ensure a resident (Resident #1), who was assessed as being at risk for wandering/elopement, was supervised and unable to elope off of the facility's grounds; 2. Failed to ensure staff tested the WanderGuard system to ensure the transmitters were properly functioning at ankle level to alert staff and prevent residents from being able to exit the facility unsupervised for 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) of 5 residents. […]
Read 27 findings in full →The most serious and the most recent: 27 of 79 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 4, 2025Standard4 findings
- May 14, 2025Complaint2 findings · 1 harm
- Mar 19, 2025Complaint1 finding
- Jul 31, 2024Complaint1 finding
- Jun 13, 2024Standard4 findings
- May 20, 2024Complaint2 findings · 2 harm
- Dec 6, 2023Complaint2 findings
- Nov 21, 2023Complaint2 findings
Show the 17 earlier surveys
- Aug 3, 2023Standard and complaint10 findings
- Mar 29, 2023Complaint8 findings · 3 harm
- Jan 5, 2023Complaint3 findings
- Sep 1, 2022Standard2 findings
- Jan 13, 2022Infection control1 finding
- Jan 20, 2021Complaint1 finding
- Jan 31, 2020Standard3 findings
- Jan 29, 2018Standard6 findings
- Oct 12, 2017Complaint3 findings
- Dec 4, 2014Standard1 finding
- Feb 19, 2014—1 finding
- Nov 21, 2013—4 findings
- Jan 24, 2013—5 findings · 4 harm
- Oct 20, 2011—7 findings
- Mar 3, 2011—3 findings
- Dec 22, 2010—1 finding
- Sep 30, 2010—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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